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AwardedFind a Tender · award

Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)

Buyer: Anchor Hanover Group →

BuyerAnchor Hanover Group
StatusAwarded
DeadlineNot published
ValueValue not published
Published11 Jul 2025

What is being bought

Anchor has been using Civica's Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart) for a number of years with the technology used across Anchor's Care Homes and is integrated with our HR & Finance System. This renewal will ensure continuity of services whilst Anchor develops its Digital Strategy of the future.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe direct award justification is to allow Anchor to award a public contract to an existing supplier who supplied the original software, as an ‘extension’ to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Anchor has been using Civica Smart and TimeSmart for a number of years, and it is deeply embedded within Anchor's Care Homes & the platform is also integrated with our HR & Finance System. Given Anchor's long-standing investment in and integration with Civica's Smart and TimeSmart platform, renewing the agreement is crucial to maintaining operational efficiency and supporting ongoing digital transformation initiatives therefore switching to a different vendor at this stage would require significant changes and could lead to operational disruptions. Anchor is developing it's Digital Strategy over this period and we would be looking to undertake a competitive tendering procedure at the end of this extension (unless there are any delays in delivering the Digital Strategy).
Rationale classificationsadditionalRepeatExtensionPartialReplacement
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)

Statusactive
Value£385,200

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-051e60
Latest release ID039105-2025
Latest release timestampFri Jul 11 2025 07:38:50 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
11 Jul 2025award, contract039105-2025
23 May 2025award, contract026016-2025
22 May 2025award, contract025040-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "procurementMethod": "direct",
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      "dateSigned": "2025-06-13T00:00:00+01:00",
      "aboveThreshold": true
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Complete JSON history (3 releases)
11 Jul 2025 · 039105-2025 · award, contract
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23 May 2025 · 026016-2025 · award, contract
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22 May 2025 · 025040-2025 · award, contract
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      "id": "GB-PPON-PCMJ-9641-QWWM",
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        "country": "GB",
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        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
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        "scale": "large"
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      "identifier": {
        "id": "PCMJ-9641-QWWM",
        "scheme": "GB-PPON"
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}