Lot 1
No lot description published.
Statuscomplete
AwardedFind a Tender · award
Debt Resolution Services 2
BuyerGovernment Commercial Agency
StatusAwarded
DeadlineNot published
ValueValue not published
Published20 Mar 2026
What is being bought
Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.
Lot details
Lot 2
No lot description published.
Statuscomplete
Lot 3
No lot description published.
Statuscomplete
Lot 4
No lot description published.
Statuscomplete
Lot 5
No lot description published.
Statuscomplete
Lot 6
No lot description published.
Statuscomplete
Lot 7
No lot description published.
Statuscomplete
Lot 8
No lot description published.
Statuscomplete
Lot 9
No lot description published.
Statuscomplete
Comparable-procurement analytics
No usable CPV category has been published, so a comparable market set cannot yet be built.
Procurement strategy & market signals
Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published
Planning & early market engagement
BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Awards
1
Statusactive
Supplier1ST LOCATE (UK) LIMITED, ACT CREDIT MANAGEMENT LIMITED, ADVANTIS CREDIT LIMITED, ARC (EUROPE) LIMITED, ARDENT CREDIT SERVICES LIMITED, BILL GOSLING OUTSOURCING LIMITED, CREDIT STYLE LIMITED, BW LEGAL SERVICES LIMITED, Capita Business Services Ltd, CAPITAL RESOLVE LIMITED, CREDIT RESOURCE SOLUTIONS LIMITED, DIRECT COLLECTION BAILIFFS LTD, FOUNDEVER GB LIMITED, JUDGE & PRIESTLEY LIMITED LIABILITY PARTNERSHIP, Sonex3 Limited, MOORCROFT DEBT RECOVERY LIMITED, ORIEL COLLECTIONS LIMITED, PASTDUE CREDIT SOLUTIONS LIMITED, QUALCO (UK) LIMITED, SOPRA STERIA LIMITED, TDX GROUP LIMITED
2
Statusactive
3
Statusactive
4
Statusactive
5
6
7
8
Statusactive
9
Contracts
1
Statusactive
Value£10,000,000
Lot 2 - Managed Enforcement Services
Statusactive
Value£1,500,000
Lot 3 - Process Servers
Statusactive
Value£2,400,000
Lot 4 - Data Solutions
Statusactive
Value£14,000,000
SARS - Accounts payable review
Statusactive
Value£2,600,000
SARS - Contract Compliance General Review
Statusactive
Value£1,600,000
SARS - Utilities spend recovery review
Statusactive
Value£1,600,000
SARS - Telecommunications spend recovery review
Statusactive
Value£600,000
SARS - Specialist VAT Review
Statusactive
Value£1,600,000
Documents & submission route
- Not published
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-050270 |
|---|---|
| Latest release ID | 025993-2026 |
| Latest release timestamp | Fri Mar 20 2026 17:44:00 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 9 |
| Tender items in source | 0 |
| Tender documents in source | 1 |
| Awards in latest release | 9 |
| Contracts in latest release | 9 |
| Parties in latest release | 40 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 20 Mar 2026 | award, contract | 025993-2026 |
| 9 Feb 2026 | award, contract | 011354-2026 |
| 23 Sept 2025 | tenderUpdate | 058986-2025 |
| 4 Sept 2025 | tenderUpdate | 053885-2025 |
| 22 Aug 2025 | tender | 050785-2025 |
| 14 Apr 2025 | planning | 014937-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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}Complete JSON history (6 releases)
20 Mar 2026 · 025993-2026 · award, contract
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}9 Feb 2026 · 011354-2026 · award, contract
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"details": {
"url": "http://www.basware.com",
"vcse": false,
"scale": "large"
},
"identifier": {
"id": "05732676",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "paul.newman@basware.com"
}
},
{
"id": "GB-COH-04385276",
"name": "BERTHOLD BAUER VAT CONSULTANTS LIMITED",
"roles": [
"supplier"
],
"address": {
"region": "UKJ46",
"country": "GB",
"locality": "Edenbridge",
"postalCode": "TN8 5PN",
"countryName": "United Kingdom",
"streetAddress": "The Old Goat House, Dencross Farm, Roman Road"
},
"details": {
"url": "http://www.bbvat.co.uk",
"vcse": false,
"scale": "sme"
},
"identifier": {
"id": "04385276",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "accounts@bbvat.co.uk"
}
},
{
"id": "GB-COH-00984439",
"name": "BILL GOSLING OUTSOURCING LIMITED",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKD33",
"country": "GB",
"locality": "Manchester",
"postalCode": "M20 2YY",
"countryName": "United Kingdom",
"streetAddress": "Adamson House Towers Business Park"
},
"details": {
"url": "http://www.billgosling.com",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "00984439",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "james.robertson@billgosling.com"
}
},
{
"id": "GB-COH-06133356",
"name": "Credit Style Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKE32",
"country": "GB",
"locality": "Sheffield",
"postalCode": "S3 9PP",
"countryName": "United Kingdom",
"streetAddress": "5 Rutland Court"
},
"details": {
"url": "https://www.creditstyle.co.uk/",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "06133356",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "procurement@creditstyle.co.uk"
}
},
{
"id": "GB-COH-07966978",
"name": "BW LEGAL SERVICES LIMITED",
"roles": [
"supplier",
"tenderer"
],
"address": {
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"country": "GB",
"locality": "Leeds",
"postalCode": "LS11 9BH",
"countryName": "United Kingdom",
"streetAddress": "Enterprise House, 1 Apex View"
},
"details": {
"url": "http://www.bwlegal.co.uk",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "07966978",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bdenquiries@bwlegal.co.uk"
}
},
{
"id": "GB-COH-02299747",
"name": "Capita Business Services Ltd",
"roles": [
"supplier",
"tenderer"
],
"address": {
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"country": "GB",
"locality": "London",
"postalCode": "W2 6BD",
"countryName": "United Kingdom",
"streetAddress": "First Floor, 2 Kingdom Street"
},
"details": {
"url": "http://www.Capita.com",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "02299747",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "engagewithus@capita.com"
}
},
{
"id": "GB-COH-02856749",
"name": "CAPITAL RESOLVE LIMITED",
"roles": [
"supplier",
"tenderer"
],
"address": {
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"country": "GB",
"locality": "Evesham",
"postalCode": "WR11 1LS",
"countryName": "United Kingdom",
"streetAddress": "Fountain Court Crab Apple Way"
},
"details": {
"url": "http://www.capitalresolve.com",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "02856749",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "clientservices@capitalresolve.com"
}
},
{
"id": "GB-COH-14900702",
"name": "COLX LIMITED",
"roles": [
"supplier"
],
"address": {
"region": "UKD74",
"country": "GB",
"locality": "Birkenhead",
"postalCode": "CH41 4PE",
"countryName": "United Kingdom",
"streetAddress": "6 Europa Boulevard"
},
"details": {
"url": "https://www.colxgroup.com/",
"vcse": false,
"scale": "large"
},
"identifier": {
"id": "14900702",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bethan.lewis@colxgroup.com"
}
},
{
"id": "GB-COH-11606184",
"name": "COST CLARITY LIMITED",
"roles": [
"supplier"
],
"address": {
"region": "UKI31",
"country": "GB",
"locality": "London",
"postalCode": "WC1N 3AX",
"countryName": "United Kingdom",
"streetAddress": "27 Old Gloucester Street"
},
"details": {
"url": "https://costclarity.co.uk/",
"vcse": false,
"scale": "sme"
},
"identifier": {
"id": "11606184",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "accounts@costclarity.co.uk"
}
},
{
"id": "GB-COH-04690879",
"name": "CREDIT RESOURCE SOLUTIONS LIMITED",
"roles": [
"supplier",
"tenderer"
],
"address": {
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"country": "GB",
"locality": "Halifax",
"postalCode": "HX3 5AX",
"countryName": "United Kingdom",
"streetAddress": "G2 G Mill"
},
"details": {
"url": "http://www.crscorporate.co.uk/",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "04690879",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "compliance@coeouk.com"
}
},
{
"id": "GB-COH-07408649",
"name": "DIRECT COLLECTION BAILIFFS LTD",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKD71",
"country": "GB",
"locality": "Runcorn",
"postalCode": "WA7 1UG",
"countryName": "United Kingdom",
"streetAddress": "Direct House Greenwood Drive"
},
"details": {
"url": "http://www.dcbltd.com",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "07408649",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "procurement@dcbltd.com"
}
},
{
"id": "GB-COH-02425920",
"name": "EQUIFAX LIMITED",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKI31",
"country": "GB",
"locality": "London",
"postalCode": "EC2R 7HJ",
"countryName": "United Kingdom",
"streetAddress": "1 Angel Court"
},
"details": {
"url": "http://www.equifax.co.uk",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "02425920",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bid.team@equifax.com"
}
},
{
"id": "GB-COH-00653331",
"name": "EXPERIAN LIMITED",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKF14",
"country": "GB",
"locality": "Nottingham",
"postalCode": "NG80 1ZZ",
"countryName": "United Kingdom",
"streetAddress": "The Sir John Peace Building, Experian Way, NG2 Business Park"
},
"details": {
"url": "https://www.experianplc.com/",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "00653331",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "digitalmarketplace@experian.com"
}
},
{
"id": "GB-COH-07807101",
"name": "FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITED",
"roles": [
"supplier"
],
"address": {
"region": "UKJ13",
"country": "GB",
"locality": "Beaconsfield",
"postalCode": "HP9 1QL",
"countryName": "United Kingdom",
"streetAddress": "55 Station Road"
},
"details": {
"url": "http://www.flextecs.com",
"vcse": true,
"scale": "sme"
},
"identifier": {
"id": "07807101",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "Jamie.cornfoot@flextecs.com"
}
},
{
"id": "GB-COH-03450786",
"name": "Foundever GB Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKG33",
"country": "GB",
"locality": "Coventry",
"postalCode": "CV1 3BH",
"countryName": "United Kingdom",
"streetAddress": "Earlsdon Park"
},
"details": {
"url": "http://www.foundever.com",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "03450786",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "ian.conduit@foundever.com"
}
},
{
"id": "GB-COH-02415211",
"name": "GB Group Plc",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKD63",
"country": "GB",
"locality": "Chester",
"postalCode": "CH4 9GB",
"countryName": "United Kingdom",
"streetAddress": "The Foundation Herons Way"
},
"details": {
"url": "http://www.gbg.com",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "02415211",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bid.management@gbgplc.com"
}
},
{
"id": "GB-COH-04527630",
"name": "High Court Enforcement Group Limited",
"roles": [
"supplier"
],
"address": {
"region": "UKL13",
"country": "GB",
"locality": "Colwyn Bay",
"postalCode": "LL29 8PH",
"countryName": "United Kingdom",
"streetAddress": "2 Marine Road"
},
"details": {
"url": "http://hcegroup.co.uk",
"vcse": false,
"scale": "sme"
},
"identifier": {
"id": "04527630",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "sales@hcegroup.co.uk"
}
},
{
"id": "GB-COH-OC312733",
"name": "Judge & Priestley LLP",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKI61",
"country": "GB",
"locality": "Bromley",
"postalCode": "BR1 1JN",
"countryName": "United Kingdom",
"streetAddress": "Justin House, 6 West Street"
},
"details": {
"url": "http://www.judge-priestley.co.uk",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "OC312733",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "dfinnis@judge-priestley.co.uk"
}
},
{
"id": "GB-COH-6426660",
"name": "Liaison Financial Services Ltd",
"roles": [
"supplier"
],
"address": {
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"country": "GB",
"locality": "Worcester",
"postalCode": "B97 4HP",
"countryName": "United Kingdom",
"streetAddress": "Estate House Evesham Street"
},
"details": {
"url": "https://liaisongroup.com/",
"vcse": false,
"scale": "large"
},
"identifier": {
"id": "6426660",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bidsteam@liaisongroup.com"
}
},
{
"id": "GB-COH-01238274",
"name": "LIBERATA UK LTD",
"roles": [
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],
"address": {
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"country": "GB",
"locality": "London",
"postalCode": "EC2V 6AX",
"countryName": "United Kingdom",
"streetAddress": "60 Cheapside 2nd Floor Front"
},
"details": {
"url": "https://liberata.com/",
"vcse": false,
"scale": "large"
},
"identifier": {
"id": "01238274",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bidadmin@liberata.com"
}
},
{
"id": "GB-COH-01703704",
"name": "Moorcroft Debt Recovery Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKD35",
"country": "GB",
"locality": "Stockport",
"postalCode": "SK1 4AA",
"countryName": "United Kingdom",
"streetAddress": "Moorcroft House"
},
"details": {
"url": "http://www.moordebt.com",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "01703704",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "andrewmcroberts@moorgroup.com"
}
},
{
"id": "GB-COH-04807044",
"name": "Oriel Collections Ltd",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKK13",
"country": "GB",
"locality": "Cheltenham",
"postalCode": "GL51 9EJ",
"countryName": "United Kingdom",
"streetAddress": "3 Manchester Park. Tewkesbury Road"
},
"details": {
"url": "https://orielcollections.co.uk",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "04807044",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "chris.vicary@orielcollections.co.uk"
}
},
{
"id": "GB-COH-SC287794",
"name": "Pastdue Credit Solutions Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKM81",
"country": "GB",
"locality": "Clydebank",
"postalCode": "G81 2LA",
"countryName": "United Kingdom",
"streetAddress": "1 Blair Court North Avenue"
},
"details": {
"url": "http://www.pastduecredit.co.uk",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "SC287794",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "sales@pastduecredit.co.uk"
}
},
{
"id": "GB-COH-06511368",
"name": "PROFESSIONAL COST MANAGEMENT GROUP LIMITED",
"roles": [
"supplier"
],
"address": {
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"country": "GB",
"locality": "Kirkham",
"postalCode": "PR4 2DZ",
"countryName": "United Kingdom",
"streetAddress": "Calder House"
},
"details": {
"url": "https://www.pcmg.co.uk/",
"vcse": false,
"scale": "large"
},
"identifier": {
"id": "06511368",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "sales@inspiredenergy.co.uk"
}
},
{
"id": "GB-COH-08098859",
"name": "Qualco UK Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKI42",
"country": "GB",
"locality": "London",
"postalCode": "E14 4HD",
"countryName": "United Kingdom",
"streetAddress": "15 Westferry Circus"
},
"details": {
"url": "https://www.qualco.co.uk",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "08098859",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "sales@qualco.co.uk"
}
},
{
"id": "GB-COH-07962964",
"name": "Rockford Associates Limited",
"roles": [
"supplier"
],
"address": {
"region": "UKF22",
"country": "GB",
"locality": "Leicestershire",
"postalCode": "LE16 9HE",
"countryName": "United Kingdom",
"streetAddress": "Bowden House, 36 Northampton Road,"
},
"details": {
"url": "http://www.rockfordassociates.com",
"vcse": false,
"scale": "sme"
},
"identifier": {
"id": "07962964",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "sales@rockfordassociates.co.uk"
}
},
{
"id": "GB-COH-06637307",
"name": "Sonex3 Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKL14",
"country": "GB",
"locality": "Llanelli",
"postalCode": "SA14 8LQ",
"countryName": "United Kingdom",
"streetAddress": "The Beacon, Dafen"
},
"details": {
"url": "https://sonexfinancial.com/",
"vcse": false,
"scale": "sme",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "06637307",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "alistair.kay@sonexfinancial.com"
}
},
{
"id": "GB-COH-04077975",
"name": "Sopra Steria Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKH23",
"country": "GB",
"locality": "Hemel Hempstead",
"postalCode": "HP2 7AH",
"countryName": "United Kingdom",
"streetAddress": "Three Cherry Trees Lane"
},
"details": {
"url": "http://www.soprasteria.co.uk",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "04077975",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "sector-support@soprasteria.com"
}
},
{
"id": "GB-COH-05059906",
"name": "TDX Group Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKI31",
"country": "GB",
"locality": "London",
"postalCode": "EC2R 7HJ",
"countryName": "United Kingdom",
"streetAddress": "1 Angel Court"
},
"details": {
"url": "http://www.tdxgroup.co.uk",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "05059906",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "bid.team@equifax.com"
}
},
{
"id": "GB-COH-03961870",
"name": "TransUnion International UK Limited",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKE42",
"country": "GB",
"locality": "Leeds",
"postalCode": "LS3 1EP",
"countryName": "United Kingdom",
"streetAddress": "One Park Lane,"
},
"details": {
"url": "http://www.transunion.co.uk",
"vcse": false,
"scale": "large",
"shelteredWorkshop": false,
"publicServiceMissionOrganization": false
},
"identifier": {
"id": "03961870",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "greg.flewitt@transunion.com"
}
},
{
"id": "GB-COH-04880528",
"name": "Twice2much Limited",
"roles": [
"supplier"
],
"address": {
"region": "UKJ11",
"country": "GB",
"locality": "Winnersh",
"postalCode": "RG41 5QS",
"countryName": "United Kingdom",
"streetAddress": "7 Winnersh Fields"
},
"details": {
"url": "http://www.twice2much.com",
"vcse": false,
"scale": "sme"
},
"identifier": {
"id": "04880528",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "kate.donnelly@twice2much.com"
}
},
{
"id": "GB-COH-05255090",
"name": "Westgate Moore Associates",
"roles": [
"supplier"
],
"address": {
"region": "UKG31",
"country": "GB",
"locality": "Birmingham",
"postalCode": "B18 6NF",
"countryName": "United Kingdom",
"streetAddress": "611f, Jq Modern 120 Vyse Street"
},
"details": {
"url": "http://www.westgatemoore.co.uk",
"vcse": false,
"scale": "sme"
},
"identifier": {
"id": "05255090",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "hello@westgatemoore.co.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}23 Sept 2025 · 058986-2025 · tenderUpdate
{
"id": "058986-2025",
"tag": [
"tenderUpdate"
],
"date": "2025-09-23T15:59:12+01:00",
"ocid": "ocds-h6vhtk-050270",
"buyer": {
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service"
},
"tender": {
"id": "RM6366",
"lots": [
{
"id": "1",
"title": "Direct Debt Collections",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "FCA regulated debt collection agencies.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Social Values - Lot 1 & Lot 2",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Customer Interaction",
"type": "quality",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Client Services, Management Information and Information Security",
"type": "quality",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Continuous Improvement and Innovation",
"type": "quality",
"numbers": [
{
"number": 13.34,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "2",
"title": "A managed service for enforcement",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Access a panel of enforcement agents.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Social Value - Lots 1 & Lot 2",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "People and Processes",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "EA Subcontractor Performance and Relationship Management",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "User Platforms, Service Delivery and Customer Satisfaction",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "3",
"title": "Process Servers",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "The legal delivery of official legal documents.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Service Delivery",
"type": "quality",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "4",
"title": "Data Solutions",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Full service data, reports, credit reference and affordability.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Data and Information",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Capability, Agility and Continuous Improvement",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Resolving Issues and Maximising Outcomes",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "5",
"title": "SARS - Accounts payable review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Spend recovery from overpayments or unpaid credit notes.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "6",
"title": "SARS - Contract Compliance General Review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Recover overpayment or under recovered balances.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "7",
"title": "SARS - Utilities spend recovery review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Tariff analysis, climate change levy, distribution charges, analysis and recovery.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "8",
"title": "SARS - Telecommunications spend recovery review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Identify overpaid, overcharged, made in error and analysis of call plans.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "9",
"title": "SARS - Specialist VAT Review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Overpaid VAT rates and exemption calculations.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "4",
"relatedLot": "4",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "5",
"relatedLot": "5",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "6",
"relatedLot": "6",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "7",
"relatedLot": "7",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "8",
"relatedLot": "8",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "9",
"relatedLot": "9",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
}
],
"title": "Debt Resolution Services 2",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"coveredBy": [
"GPA",
"CPTPP"
],
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "A-4520",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4520",
"format": "application/octet-stream",
"documentType": "biddingDocuments"
},
{
"id": "058986-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/058986-2025",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2025-09-23T15:59:12+01:00"
}
],
"amendments": [
{
"id": "058986-2025",
"description": "We have amended the framework description in the Tender Notice to remove the requirements that Bidders must deliver Cryptocurrency collection and auctioneers services; and litigation as a standalone service. These requirements were included in the original Tender Notice; however, they are not required services for this framework."
}
],
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "open",
"method": "withAndWithoutReopeningCompetition",
"description": "Refer to Framework Schedule 7 - Call Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework.\nIn the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.",
"buyerCategories": "Refer to RM6366 Debt Resolution Services 2 - Customer List for details of contracting authorities that may use the framework."
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-02-05T23:59:59+00:00"
},
"description": "Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, enforcement, process services, data services and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.\nThis 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.",
"tenderPeriod": {
"endDate": "2025-09-30T15:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-09-11T15:00:00+01:00"
},
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"participationFees": [
{
"id": "ocds-h6vhtk-050270",
"type": [
"win"
],
"description": "The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"relativeValue": {
"proportion": 0.01,
"monetaryValue": "award"
}
}
],
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service",
"roles": [
"buyer"
],
"address": {
"region": "UKD72",
"country": "GB",
"locality": "Liverpool",
"postalCode": "L3 9PP",
"countryName": "United Kingdom",
"streetAddress": "9th Floor, The Capital, Old Hall Street"
},
"details": {
"url": "https://www.gov.uk/ccs",
"classifications": [
{
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - central government"
}
]
},
"identifier": {
"id": "PBZB-4962-TVLR",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "supplier@crowncommercial.gov.uk",
"telephone": "+44 3454102222"
}
}
],
"language": "en",
"initiationType": "tender"
}4 Sept 2025 · 053885-2025 · tenderUpdate
{
"id": "053885-2025",
"tag": [
"tenderUpdate"
],
"date": "2025-09-04T12:27:25+01:00",
"ocid": "ocds-h6vhtk-050270",
"buyer": {
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service"
},
"tender": {
"id": "RM6366",
"lots": [
{
"id": "1",
"title": "Direct Debt Collections",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "FCA regulated debt collection agencies.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Social Values - Lot 1 & Lot 2",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Customer Interaction",
"type": "quality",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Client Services, Management Information and Information Security",
"type": "quality",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Continuous Improvement and Innovation",
"type": "quality",
"numbers": [
{
"number": 13.34,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "2",
"title": "A managed service for enforcement",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Access a panel of enforcement agents.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Social Value - Lots 1 & Lot 2",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "People and Processes",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "EA Subcontractor Performance and Relationship Management",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "User Platforms, Service Delivery and Customer Satisfaction",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "3",
"title": "Process Servers",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "The legal delivery of official legal documents.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Service Delivery",
"type": "quality",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "4",
"title": "Data Solutions",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Full service data, reports, credit reference and affordability.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Data and Information",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Capability, Agility and Continuous Improvement",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Resolving Issues and Maximising Outcomes",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "5",
"title": "SARS - Accounts payable review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Spend recovery from overpayments or unpaid credit notes.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "6",
"title": "SARS - Contract Compliance General Review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Recover overpayment or under recovered balances.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
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}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
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{
"number": 30,
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}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
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{
"number": 30,
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}
]
}
]
},
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},
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{
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},
{
"type": "technical",
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}
]
}
},
{
"id": "7",
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{
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{
"number": 10,
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],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
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{
"number": 30,
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],
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},
{
"name": "SARS - Reporting Process",
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{
"number": 30,
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],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
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{
"number": 30,
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]
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},
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{
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},
{
"type": "technical",
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}
]
}
},
{
"id": "8",
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},
{
"name": "SARS - Spend Analysis and RecoveryServices",
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{
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},
{
"name": "SARS - Reporting Process",
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{
"number": 30,
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},
{
"name": "Price",
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{
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},
{
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},
{
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"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
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{
"number": 30,
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},
{
"name": "SARS - Reporting Process",
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{
"number": 30,
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},
{
"name": "Price",
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{
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}
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},
{
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{
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},
{
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},
{
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}
],
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}
]
},
{
"id": "9",
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{
"region": "UK",
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{
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"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
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},
{
"region": "TC",
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},
{
"region": "VG",
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"countryName": "British Virgin Islands"
},
{
"region": "FK",
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},
{
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},
{
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},
{
"region": "AI",
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},
{
"region": "BM",
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],
"additionalClassifications": [
{
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}
]
}
],
"title": "Debt Resolution Services 2",
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},
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],
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "A-4520",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4520",
"format": "application/octet-stream",
"documentType": "biddingDocuments"
},
{
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"format": "text/html",
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"documentType": "tenderNotice",
"datePublished": "2025-09-04T12:27:25+01:00"
}
],
"amendments": [
{
"id": "053885-2025",
"description": "We have amended the framework description in the Tender Notice to remove the requirements that Bidders must deliver Cryptocurrency collection and auctioneers services; and litigation as a standalone service. These requirements were included in the original Tender Notice; however, they are not required services for this framework."
}
],
"legalBasis": {
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"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
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"type": "open",
"method": "withAndWithoutReopeningCompetition",
"description": "Refer to Framework Schedule 7 - Call Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework.\nIn the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.",
"buyerCategories": "Refer to RM6366 Debt Resolution Services 2 - Customer List for details of contracting authorities that may use the framework."
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
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},
"description": "Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, enforcement, process services, data services and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.\nThis 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.",
"tenderPeriod": {
"endDate": "2025-09-25T15:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-09-11T15:00:00+01:00"
},
"aboveThreshold": true,
"submissionTerms": {
"languages": [
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],
"electronicSubmissionPolicy": "allowed"
},
"participationFees": [
{
"id": "ocds-h6vhtk-050270",
"type": [
"win"
],
"description": "The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"relativeValue": {
"proportion": 0.01,
"monetaryValue": "award"
}
}
],
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service",
"roles": [
"buyer"
],
"address": {
"region": "UKD72",
"country": "GB",
"locality": "Liverpool",
"postalCode": "L3 9PP",
"countryName": "United Kingdom",
"streetAddress": "9th Floor, The Capital, Old Hall Street"
},
"details": {
"url": "https://www.gov.uk/ccs",
"classifications": [
{
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - central government"
}
]
},
"identifier": {
"id": "PBZB-4962-TVLR",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "supplier@crowncommercial.gov.uk",
"telephone": "+44 3454102222"
}
}
],
"language": "en",
"initiationType": "tender"
}22 Aug 2025 · 050785-2025 · tender
{
"id": "050785-2025",
"tag": [
"tender"
],
"date": "2025-08-22T10:57:55+01:00",
"ocid": "ocds-h6vhtk-050270",
"buyer": {
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service"
},
"tender": {
"id": "RM6366",
"lots": [
{
"id": "1",
"title": "Direct Debt Collections",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "FCA regulated debt collection agencies.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Social Values - Lot 1 & Lot 2",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Customer Interaction",
"type": "quality",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Client Services, Management Information and Information Security",
"type": "quality",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Continuous Improvement and Innovation",
"type": "quality",
"numbers": [
{
"number": 13.34,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "2",
"title": "A managed service for enforcement",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Access a panel of enforcement agents.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Social Value - Lots 1 & Lot 2",
"type": "quality",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "People and Processes",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "EA Subcontractor Performance and Relationship Management",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "User Platforms, Service Delivery and Customer Satisfaction",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "3",
"title": "Process Servers",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "The legal delivery of official legal documents.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Service Delivery",
"type": "quality",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "4",
"title": "Data Solutions",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Full service data, reports, credit reference and affordability.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Data and Information",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Capability, Agility and Continuous Improvement",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Resolving Issues and Maximising Outcomes",
"type": "quality",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "5",
"title": "SARS - Accounts payable review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Spend recovery from overpayments or unpaid credit notes.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "6",
"title": "SARS - Contract Compliance General Review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Recover overpayment or under recovered balances.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "7",
"title": "SARS - Utilities spend recovery review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Tariff analysis, climate change levy, distribution charges, analysis and recovery.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "8",
"title": "SARS - Telecommunications spend recovery review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Identify overpaid, overcharged, made in error and analysis of call plans.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
},
{
"id": "9",
"title": "SARS - Specialist VAT Review",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"description": "Overpaid VAT rates and exemption calculations.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Social Value - All Lots",
"type": "quality",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Spend Analysis and RecoveryServices",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "SARS - Reporting Process",
"type": "quality",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme."
},
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
},
{
"type": "technical",
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender."
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "4",
"relatedLot": "4",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "5",
"relatedLot": "5",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "6",
"relatedLot": "6",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "7",
"relatedLot": "7",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "8",
"relatedLot": "8",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
},
{
"id": "9",
"relatedLot": "9",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "GG",
"country": "GG",
"countryName": "Guernsey"
},
{
"region": "IM",
"country": "IM",
"countryName": "Isle of Man"
},
{
"region": "JE",
"country": "JE",
"countryName": "Jersey"
},
{
"region": "SH",
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"region": "TC",
"country": "TC",
"countryName": "Turks and Caicos Islands"
},
{
"region": "VG",
"country": "VG",
"countryName": "British Virgin Islands"
},
{
"region": "FK",
"country": "FK",
"countryName": "Falkland Islands"
},
{
"region": "MS",
"country": "MS",
"countryName": "Montserrat"
},
{
"region": "GS",
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands"
},
{
"region": "AI",
"country": "AI",
"countryName": "Anguilla"
},
{
"region": "BM",
"country": "BM",
"countryName": "Bermuda"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
}
],
"title": "Debt Resolution Services 2",
"value": {
"amount": 35900000,
"currency": "GBP",
"amountGross": 43080000
},
"status": "active",
"coveredBy": [
"GPA",
"CPTPP"
],
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "A-4520",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4520",
"format": "application/octet-stream",
"documentType": "biddingDocuments"
},
{
"id": "050785-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/050785-2025",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2025-08-22T10:57:55+01:00"
}
],
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "open",
"method": "withAndWithoutReopeningCompetition",
"description": "Refer to Framework Schedule 7 - Call Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework.\nIn the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.",
"buyerCategories": "Refer to RM6366 Debt Resolution Services 2 - Customer List for details of contracting authorities that may use the framework."
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-02-05T23:59:59+00:00"
},
"description": "Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.\nThis 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.",
"tenderPeriod": {
"endDate": "2025-09-25T15:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-09-11T15:00:00+01:00"
},
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"participationFees": [
{
"id": "ocds-h6vhtk-050270",
"type": [
"win"
],
"description": "The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"relativeValue": {
"proportion": 0.01,
"monetaryValue": "award"
}
}
],
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service",
"roles": [
"buyer"
],
"address": {
"region": "UKD72",
"country": "GB",
"locality": "Liverpool",
"postalCode": "L3 9PP",
"countryName": "United Kingdom",
"streetAddress": "9th Floor, The Capital, Old Hall Street"
},
"details": {
"url": "https://www.gov.uk/ccs",
"classifications": [
{
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - central government"
}
]
},
"identifier": {
"id": "PBZB-4962-TVLR",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "supplier@crowncommercial.gov.uk",
"telephone": "+44 3454102222"
}
}
],
"language": "en",
"initiationType": "tender"
}14 Apr 2025 · 014937-2025 · planning
{
"id": "014937-2025",
"tag": [
"planning"
],
"date": "2025-04-14T12:53:05+01:00",
"ocid": "ocds-h6vhtk-050270",
"buyer": {
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service"
},
"tender": {
"id": "RM6366",
"lots": [
{
"id": "1",
"status": "planning",
"suitability": {
"sme": true
},
"contractPeriod": {
"endDate": "2029-11-30T23:59:59+00:00",
"startDate": "2025-12-01T00:00:00+00:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "66000000",
"scheme": "CPV",
"description": "Financial and insurance services"
}
]
}
],
"title": "RM6366 Debt Resolution Services 2",
"value": {
"amount": 166666667,
"currency": "GBP",
"amountGross": 200000000
},
"status": "planning",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"description": "This is for any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.\nThis agreement has several lots that will give you Financial Conduct Authority (FCA) regulated access to debt collection agents for fair, ethical and sustainable recoveries. This includes:\ndebt collection\nprocess servers \naccess to Enforcement Conduct Board approved enforcement services\nspend analytics and recoveries (SARS) \nWith specialist lots dedicated to:\naccounts payable\ntelecoms review\ngeneral ledger review\nutilities review\nspecialist VAT review\ndata services for search and report to maximise collections\nThis 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.",
"communication": {
"futureNoticeDate": "2025-05-14T23:59:59+01:00"
},
"aboveThreshold": true,
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service",
"roles": [
"buyer"
],
"address": {
"region": "UKD72",
"country": "GB",
"locality": "Liverpool",
"postalCode": "L3 9PP",
"countryName": "United Kingdom",
"streetAddress": "9th Floor, The Capital, Old Hall Street"
},
"details": {
"url": "https://www.gov.uk/ccs",
"classifications": [
{
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - central government"
}
]
},
"identifier": {
"id": "PBZB-4962-TVLR",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "supplier@crowncommercial.gov.uk",
"telephone": "+44 3454102222"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "014937-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/014937-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-04-14T12:53:05+01:00"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-05-05T23:59:59+01:00",
"description": "A webinar was held on 09/01/25. Slides and a transcript of the session were made available via the upcoming agreement webpage. There is also a mailbox (drs2procurement@crowncommercial.gov.uk) which periodically answers new queries and collates feedback from the market. \nhttps://www.crowncommercial.gov.uk/agreements/RM6366"
}
]
},
"initiationType": "tender"
}