V&A - Soft FM

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        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "L-1",
        "url": "https://www.delta-esourcing.com/respond/84UKN57Y8Y",
        "description": "Link to download and submit the Stage 1 documents",
        "documentType": "biddingDocuments"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "Draft Invitation to Tender document will follow, and will be uploaded to Delta by 16 Sept 2025."
      },
      {
        "id": "051247-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/051247-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-08-26T12:49:53+01:00"
      }
    ],
    "procedure": {
      "features": "Stage 1 - Submission of PSQs to be evaluated against Conditions of Participation and establish a shortlist of suppliers to invite to tender.\nStage 2 - Submission of Tenders to be evaluated against Award Criteria and establish the Most Advantageous Tender to be awarded the contract. Includes a dialogue stage before tenders are submitted, and presentation and clarification interviews after tenders are submitted.\nAward criteria may be revised before Stage 2 commences."
    },
    "amendments": [
      {
        "id": "051247-2025",
        "description": "Amended procedure to clarify that award criteria may be refined (in line with competitive flexible procedure description in the documentation)"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "We have already split our FM requirement into two contracts, Soft FM (this contract) and Hard FM (to be procured separately at a later date). Our market engagement exercise revealed broad support for the proposed scope. This contract packaging ensures we can achieve maximum value and operational & technical efficiency whilst still being at a size that is accessible to SMEs."
    },
    "awardPeriod": {
      "endDate": "2026-03-22T23:59:59Z"
    },
    "description": "The V&A is a family of museums dedicated to the power of creativity.\nOur Soft FM (Facilities Management) services contract will include but not be limited to the below services across the V&A estate in London and the South East:\n•\tGeneral Services\n•\tCleaning & Housekeeping\n•\tWaste Management\n•\tPortering Services\n•\tSupport Services for Events\n•\tPest Control\n•\tLogistics\n•\tWindow Cleaning\n•\tWashroom Hygiene\n•\tGrounds Maintenance\nServices shall be provided on a fixed fee basis derived from the submitted price list and will be inclusive of all expenses, disbursements, and other costs associated with meeting our requirement.\nFor more information, please log on to Delta and download the PSQ pack which includes our draft Scope of Service.\nPlease note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services.\nThe following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers.",
    "enquiryPeriod": {
      "endDate": "2025-09-16T23:59:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
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      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Stage 1 documents must be submitted electronically via https://www.delta-esourcing.com/respond/84UKN57Y8Y",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-09-26T12:00:00+01:00"
  },
  "parties": [
    {
      "id": "GB-PPON-PQLN-4536-WVGN",
      "name": "Victoria and Albert Museum",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI33",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW7 2RL",
        "countryName": "United Kingdom",
        "streetAddress": "Cromwell Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
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      },
      "identifier": {
        "id": "PQLN-4536-WVGN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@vam.ac.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "051188-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-08-26T11:21:08+01:00",
  "ocid": "ocds-h6vhtk-04fe69",
  "buyer": {
    "id": "GB-PPON-PQLN-4536-WVGN",
    "name": "Victoria and Albert Museum"
  },
  "tender": {
    "id": "VA/CON/F25/02",
    "lots": [
      {
        "id": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "value": {
          "amount": 27358000,
          "currency": "GBP",
          "amountGross": 32400000
        },
        "status": "active",
        "options": {
          "description": "Option to include additional ad hoc requirements for portering, sanitary products and kitchen items.\nOption to vary the scope of services to meet the buildings' operational needs.\nOption to include additional ad hoc requests for deep cleans, hawking, and large event support\nKnown Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier's control such as to living wage, inflation, and statutory changes that affect the sums paid."
        },
        "hasOptions": true,
        "secondStage": {
          "maximumCandidates": 6,
          "minimumCandidates": 4
        },
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "A minimum of £4m turnover is recommended for this contract"
            },
            {
              "description": "As set out in the Stage 1 documents",
              "forReduction": true
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "relatedLot": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "deliveryAddresses": [
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79952000",
            "scheme": "CPV",
            "description": "Event services"
          },
          {
            "id": "90513000",
            "scheme": "CPV",
            "description": "Non-hazardous refuse and waste treatment and disposal services"
          },
          {
            "id": "90911200",
            "scheme": "CPV",
            "description": "Building-cleaning services"
          },
          {
            "id": "90911300",
            "scheme": "CPV",
            "description": "Window-cleaning services"
          },
          {
            "id": "90919200",
            "scheme": "CPV",
            "description": "Office cleaning services"
          },
          {
            "id": "90922000",
            "scheme": "CPV",
            "description": "Pest-control services"
          },
          {
            "id": "98341110",
            "scheme": "CPV",
            "description": "Housekeeping services"
          },
          {
            "id": "98341120",
            "scheme": "CPV",
            "description": "Portering services"
          },
          {
            "id": "98341130",
            "scheme": "CPV",
            "description": "Janitorial services"
          }
        ]
      }
    ],
    "title": "V&A - Soft FM",
    "value": {
      "amount": 27358000,
      "currency": "GBP",
      "amountGross": 32400000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "L-1",
        "url": "https://www.delta-esourcing.com/respond/84UKN57Y8Y",
        "description": "Link to download and submit the Stage 1 documents",
        "documentType": "biddingDocuments"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "Draft Invitation to Tender document will follow, and will be uploaded to Delta by 16 Sept 2025."
      },
      {
        "id": "051188-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/051188-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-08-26T11:21:08+01:00"
      }
    ],
    "procedure": {
      "features": "Stage 1 - Submission of PSQs to be evaluated against Conditions of Participation and establish a shortlist of suppliers to invite to tender.\nStage 2 - Submission of Tenders to be evaluated against Award Criteria and establish the Most Advantageous Tender to be awarded the contract. Includes a dialogue stage before tenders are submitted, and presentation and clarification interviews after tenders are submitted."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "We have already split our FM requirement into two contracts, Soft FM (this contract) and Hard FM (to be procured separately at a later date). Our market engagement exercise revealed broad support for the proposed scope. This contract packaging ensures we can achieve maximum value and operational & technical efficiency whilst still being at a size that is accessible to SMEs."
    },
    "awardPeriod": {
      "endDate": "2026-03-22T23:59:59Z"
    },
    "description": "The V&A is a family of museums dedicated to the power of creativity. \nOur Soft FM (Facilities Management) services contract will include but not be limited to the below services across the V&A estate in London and the South East:\n•\tGeneral Services\n•\tCleaning & Housekeeping\n•\tWaste Management\n•\tPortering Services\n•\tSupport Services for Events\n•\tPest Control\n•\tLogistics\n•\tWindow Cleaning\n•\tWashroom Hygiene\n•\tGrounds Maintenance\nServices shall be provided on a fixed fee basis derived from the submitted price list and will be inclusive of all expenses, disbursements, and other costs associated with meeting our requirement.\nFor more information, please log on to Delta and download the PSQ pack which includes our draft Scope of Service.\nPlease note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services.\nThe following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers.",
    "enquiryPeriod": {
      "endDate": "2025-09-16T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
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      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Stage 1 documents must be submitted electronically via https://www.delta-esourcing.com/respond/84UKN57Y8Y",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-09-26T12:00:00+01:00"
  },
  "parties": [
    {
      "id": "GB-PPON-PQLN-4536-WVGN",
      "name": "Victoria and Albert Museum",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI33",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW7 2RL",
        "countryName": "United Kingdom",
        "streetAddress": "Cromwell Road"
      },
      "details": {
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            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
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      "identifier": {
        "id": "PQLN-4536-WVGN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@vam.ac.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "013512-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-04-07T19:05:04+01:00",
  "ocid": "ocds-h6vhtk-04fe69",
  "buyer": {
    "id": "GB-PPON-PQLN-4536-WVGN",
    "name": "Victoria and Albert Museum"
  },
  "tender": {
    "id": "ocds-h6vhtk-04fe69",
    "lots": [
      {
        "id": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2031-05-31T23:59:59Z",
          "startDate": "2026-06-01T00:00:00Z",
          "maxExtentDate": "2033-03-31T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "relatedLot": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "deliveryAddresses": [
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45451000",
            "scheme": "CPV",
            "description": "Decoration work"
          },
          {
            "id": "50500000",
            "scheme": "CPV",
            "description": "Repair and maintenance services for pumps, valves, taps and metal containers and machinery"
          },
          {
            "id": "50710000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of electrical and mechanical building installations"
          },
          {
            "id": "77314000",
            "scheme": "CPV",
            "description": "Grounds maintenance services"
          },
          {
            "id": "79993100",
            "scheme": "CPV",
            "description": "Facilities management services"
          },
          {
            "id": "90911000",
            "scheme": "CPV",
            "description": "Accommodation, building and window cleaning services"
          },
          {
            "id": "90911300",
            "scheme": "CPV",
            "description": "Window-cleaning services"
          },
          {
            "id": "90922000",
            "scheme": "CPV",
            "description": "Pest-control services"
          },
          {
            "id": "98341120",
            "scheme": "CPV",
            "description": "Portering services"
          },
          {
            "id": "98395000",
            "scheme": "CPV",
            "description": "Locksmith services"
          }
        ]
      }
    ],
    "title": "Preliminary Market Engagement for V&A Estate 2026 - Hard and Soft FM Services",
    "value": {
      "currency": "GBP",
      "amountGross": 24000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The V&A is a family of museums dedicated to the power of creativity. Our mission is to champion design and creativity in all its forms, advance cultural knowledge, and inspire makers, creators and innovators everywhere.   \nWe are looking to go out to market for Hard FM and Soft FM services in summer 2025 for our London sites – V&A South Kensington, Young V&A, V&A Storehouse and V&A East Museum. We want to hear your views before we go out to market so we are issuing a survey as part of our preliminary market engagement.  \nThe purpose of this survey is to support our understanding of market appetite and capability for these services, and to identify any suppliers that are willing to have a further direct conversation. We intend to select from a pseudonymised data set a number of consenting respondents across a range of sizes and capabilities to invite to a pre-market engagement conversation.  \nResponses submitted in this survey will not in any way impact any future submission for these - or any other - tenders with the V&A.  \nAny data received as part of our preliminary market engagement activities will be retained and deleted in line with Regulation 98 (4) of the Procurement Act 2023 (three years after a contract is entered into). We will share responses to this survey with Mortice Consulting Ltd who are supporting us with our procurement processes for FM services. We have carried out a conflicts interest assessment for all individuals that will have sight of the responses received. To fulfil our duty under the Regulation 16(4) of the Procurement Act 2023 we will include in our tender pack an aggregated summary of all responses received once we go out to market for these services but such summary will not contain any personally identifiable information.  \nIf you have any questions about this survey, please email us at procurement@vam.ac.uk\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=939041143",
    "aboveThreshold": true,
    "mainProcurementCategory": "services",
    "additionalProcurementCategories": [
      "works"
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PQLN-4536-WVGN",
      "name": "Victoria and Albert Museum",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI33",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW7 2RL",
        "countryName": "United Kingdom",
        "streetAddress": "Cromwell Road, South Kensington"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PQLN-4536-WVGN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@vam.ac.uk",
        "telephone": "+44 2079422229"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "013512-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/013512-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-04-07T19:05:04+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-04-24T23:59:59Z",
        "description": "Please use the below link to respond to the survey:\nhttps://forms.office.com/Pages/ResponsePage.aspx?id=pqhybT5ixEK4FwRbTfKt1Jd9thg03hpDsfzqaT5n1MpUOUNZTjNKUDQyODExTEZZREU0WVRYUUs3MSQlQCN0PWcu"
      }
    ]
  },
  "initiationType": "tender"
}