E Observation System

{
  "id": "010390-2025",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2025-03-20T13:00:01Z",
  "ocid": "ocds-h6vhtk-04efab",
  "buyer": {
    "id": "GB-FTS-141268",
    "name": "GATESHEAD HEALTH NHS FOUNDATION TRUST"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:283835-2016:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "010390-2025-CITS/0018/0052-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06629601",
          "name": "Softwareone UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04efab",
    "lots": [
      {
        "id": "1",
        "description": "Gateshead Health NHS Foundation Trust procured an e-Observation solution which commenced in 2019 for a period of 5 years with 2 x 12 months extensions following a mini competition via the QE Procurement Clinical IT (Software and Hardware) Solutions for use in all areas of Healthcare (CI/16/06 - 2016/s 156-283835) - Framework.\nThe resulting contract was for the successful contractor to deliver an E Observation System capable of development, In particular providing governance around track, trigger and treating deteriorating patients with appropriate business intelligence.\nThe purpose of this notice is to notify the market of the extension of terms to ensure continuity of service for the authorities E-Observation System.",
        "contractPeriod": {
          "durationInDays": 2520
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKD"
          },
          {
            "region": "UKE"
          },
          {
            "region": "UKF"
          },
          {
            "region": "UKG"
          },
          {
            "region": "UKH"
          },
          {
            "region": "UKI"
          },
          {
            "region": "UKJ"
          },
          {
            "region": "UKK"
          }
        ]
      }
    ],
    "title": "E Observation System",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "48180000",
      "scheme": "CPV",
      "description": "Medical software package"
    },
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-FTS-141268",
      "name": "GATESHEAD HEALTH NHS FOUNDATION TRUST",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC2",
        "locality": "Gateshead",
        "postalCode": "NE96SX",
        "countryName": "United Kingdom",
        "streetAddress": "Queen Elizabeth Hospital, Sheriff Hill"
      },
      "details": {
        "url": "https://www.gatesheadhealth.nhs.uk/"
      },
      "identifier": {
        "legalName": "GATESHEAD HEALTH NHS FOUNDATION TRUST",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "matthew.james1@nhs.net",
        "telephone": "+44 1914452805"
      }
    },
    {
      "id": "GB-COH-06629601",
      "name": "Softwareone UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Wimbledon",
        "postalCode": "SW19 3RQ",
        "countryName": "United Kingdom",
        "streetAddress": "41-47 Hartfield Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "06629601",
        "scheme": "GB-COH",
        "legalName": "Softwareone UK Limited"
      }
    },
    {
      "id": "GB-FTS-141269",
      "name": "High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2L",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
      },
      "identifier": {
        "legalName": "High Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "010390-2025-CITS/0018/0052-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "48180000",
            "scheme": "CPV",
            "description": "Medical software package"
          },
          "deliveryAddresses": [
            {
              "region": "UKC"
            },
            {
              "region": "UKD"
            },
            {
              "region": "UKE"
            },
            {
              "region": "UKF"
            },
            {
              "region": "UKG"
            },
            {
              "region": "UKH"
            },
            {
              "region": "UKI"
            },
            {
              "region": "UKJ"
            },
            {
              "region": "UKK"
            }
          ]
        }
      ],
      "value": {
        "amount": 3615353.28,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 630
      },
      "status": "active",
      "awardID": "010390-2025-CITS/0018/0052-1",
      "amendments": [
        {
          "id": "2",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: The E-Observation System supplied by the contractor is critical to the safe delivery of patient care, given the Trust's reliance on the data it produces in its clinical decision-making and governance processes.  \n1. A change of system cannot be made for the period of the proposed extension for technical reasons related to requirements of interchangeability and/or interoperability:\na) Proprietary software and installations procured under the existing contract are deeply embedded within the Trust's technical infrastructure, governance and clinical decision-making processes.  New non-proprietary software would not interoperate with the existing systems relied on by the Trust and its patients, thus putting patient care at risk.\nb) Attempting to implement new systems without adequate transitional hand-over arrangements would render the system open to disruption which could directly harm patients by undermining or otherwise hindering clinical decision-making.\n2. A change of contractor for the extension period would cause significant inconvenience and duplication of costs.  \nThe extension is necessary to ensure continuity of essential services until a new procurement has been carried out.  Conduct of the new procurement is subject to the outcome of the current ongoing review of the contracting authority's front line digitisation programme. That programme, however delivered, is intended to ensure that the Trust (and potentially the wider healthcare system) achieves maximum value for money whilst achieving excellent patient care.  \nA change of contractor during this period for a short-term contract would undermine the developing  front line digitisation programme, thereby impacting patient care in numerous other areas.   This would prejudice the Trust's ability to deploy finite public resources in a coordinated way that delivers value for money for the taxpayer while delivering the best level of patient care.  This would cause substantial inconvenience not only to the Trust but potentially to its patients as well.\nGiven that the digitisation programme review impacts on spending across digital services procured by the Trust (many of which are embedded with day to day systems), reprocuring one system among others without taking into account the outcome of the review is highly likely to lead to substantial duplication of costs, given that the review may provide for a separate re-procurement of other combined services, or discreet elements of the existing services in separate lots.  This would lead to a replacement system being quickly replaced again, thus duplicating costs.\nFinally, taking into account the requirements of  regulation 72(1)(b)(ii), the cost of the modification does not exceed 50% of the original contract value. This adjustment preserves the contract's core purpose while ensuring operational continuity, meeting the criteria for a permissible change under Regulation 72(1)(b).",
          "description": "The contract was entered into on 19th March 2019 and envisaged a five year term, with the option for two 12 month extensions. \nThe contract was extended in accordance with the terms on 19 March 2024 for a year (until 18 March 2025), and will be extended for a further year until 18 March 2026, as envisaged in the original terms.\nIt has become necessary to extend the contract beyond its envisaged total original term of seven years for an additional period from 18th March 2026 until 31st December 2027.\nThe extension is required to ensure essential continuity of service, as further explained below."
        }
      ],
      "dateSigned": "2019-03-19T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}