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AwardedFind a Tender · award

Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

Buyer: Southside Housing Association Ltd →

BuyerSouthside Housing Association Ltd
StatusAwarded
DeadlineNot published
ValueValue not published
Published8 Jul 2025

What is being bought

1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

Delivery location

UKM82

Categories

Water heaters and heating for buildings; plumbing equipment 39715000Heating equipment 39715200Air heaters 39721310Central-heating radiator valves 42131110Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery 42510000Heat pumps 42511110Parts of refrigerating and freezing equipment and heat pumps 42530000Parts of heat pumps 42533000Plumbing and heating materials 44115200Heating materials 44115220Heating pipes 44163121Central-heating radiators and boilers and parts 44620000Central-heating radiators 44621110Parts of central-heating radiators 44621112Heating-plant repair and maintenance work 45259300Electrical wiring work 45311100Heating, ventilation and air-conditioning installation work 45331000Commissioning of heating installations 50721000Heating engineering services for buildings 71314310Repair and maintenance services of electrical and mechanical building installations 50710000

Lot details

Lot 1

Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.

Statuscancelled

Award criteria
Quality — 60
price — 40

What is included

ItemCategoryQuantity
1Water heaters and heating for buildings; plumbing equipment, Heating equipment, Air heaters, Central-heating radiator valves, Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery, Heat pumps, Parts of heat pumps, Parts of refrigerating and freezing equipment and heat pumps, Plumbing and heating materials, Heating materials, Heating pipes, Central-heating radiators and boilers and parts, Central-heating radiators, Parts of central-heating radiators, Heating-plant repair and maintenance work, Heating, ventilation and air-conditioning installation work, Electrical wiring work, Commissioning of heating installations, Heating engineering services for buildingsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 39. The category anchor is Water heaters and heating for buildings; plumbing equipment (39715000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 392,7356 median · 49.7 average (1,269 of 2,735 with a bid count)5.7 average (1,377 of 2,735 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UKM82502 median · 26.7 average (26 of 50 with a bid count)6.5 average (26 of 50 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

038189-2025-1

Statusactive
Value£65,591

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04eea6
Latest release ID038189-2025
Latest release timestampTue Jul 08 2025 10:51:57 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
8 Jul 2025award, contract038189-2025
9 Apr 2025tender009985-2025
9 Apr 2025tenderUpdate014044-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
8 Jul 2025 · 038189-2025 · award, contract
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        "amount": 65591.48,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "038189-2025-1",
      "dateSigned": "2025-06-19T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:803743)",
  "initiationType": "tender"
}
9 Apr 2025 · 009985-2025 · tender
{
  "id": "009985-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-04-09T15:31:29+01:00",
  "ocid": "ocds-h6vhtk-04eea6",
  "buyer": {
    "id": "GB-FTS-4964",
    "name": "Southside Housing Association Ltd"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000793675"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04eea6",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 370000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "May take up option of twelve month extensions up to a maximum of three further years (2027-2030) at an estimated value 74000 GBP (excluding VAT) per annum.  Southside Housing Association's estimated annual budget for the contract is 74000 GBP excluding VAT."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public\nContracts (Scotland) Regulations 2015.\nSPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Cardonald and Pollokshields, Glasgow"
        },
        "deliveryAddresses": [
          {
            "region": "UKM82"
          }
        ],
        "additionalClassifications": [
          {
            "id": "39715000",
            "scheme": "CPV",
            "description": "Water heaters and heating for buildings; plumbing equipment"
          },
          {
            "id": "39715200",
            "scheme": "CPV",
            "description": "Heating equipment"
          },
          {
            "id": "39721310",
            "scheme": "CPV",
            "description": "Air heaters"
          },
          {
            "id": "42131110",
            "scheme": "CPV",
            "description": "Central-heating radiator valves"
          },
          {
            "id": "42510000",
            "scheme": "CPV",
            "description": "Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery"
          },
          {
            "id": "42511110",
            "scheme": "CPV",
            "description": "Heat pumps"
          },
          {
            "id": "42533000",
            "scheme": "CPV",
            "description": "Parts of heat pumps"
          },
          {
            "id": "42530000",
            "scheme": "CPV",
            "description": "Parts of refrigerating and freezing equipment and heat pumps"
          },
          {
            "id": "44115200",
            "scheme": "CPV",
            "description": "Plumbing and heating materials"
          },
          {
            "id": "44115220",
            "scheme": "CPV",
            "description": "Heating materials"
          },
          {
            "id": "44163121",
            "scheme": "CPV",
            "description": "Heating pipes"
          },
          {
            "id": "44620000",
            "scheme": "CPV",
            "description": "Central-heating radiators and boilers and parts"
          },
          {
            "id": "44621110",
            "scheme": "CPV",
            "description": "Central-heating radiators"
          },
          {
            "id": "44621112",
            "scheme": "CPV",
            "description": "Parts of central-heating radiators"
          },
          {
            "id": "45259300",
            "scheme": "CPV",
            "description": "Heating-plant repair and maintenance work"
          },
          {
            "id": "45331000",
            "scheme": "CPV",
            "description": "Heating, ventilation and air-conditioning installation work"
          },
          {
            "id": "45311100",
            "scheme": "CPV",
            "description": "Electrical wiring work"
          },
          {
            "id": "50721000",
            "scheme": "CPV",
            "description": "Commissioning of heating installations"
          },
          {
            "id": "71314310",
            "scheme": "CPV",
            "description": "Heating engineering services for buildings"
          }
        ]
      }
    ],
    "title": "Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations",
    "value": {
      "amount": 370000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2025-04-17T12:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "recurrence": {
      "description": "2027 at the earliest if the optional 12 month extensions are not applied"
    },
    "awardPeriod": {
      "startDate": "2025-04-17T12:00:00+01:00"
    },
    "description": "1.1\tThe Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow.  The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include;\n-\tAnnual maintenance servicing of Air Source Heat Pump heating installations;\n-\tAnnual maintenance servicing of Unvented Cylinder Heating installations;\n-\tOperation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and\n-\tA reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only.  The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours.  The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours.\nSubject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.",
    "tenderPeriod": {
      "endDate": "2025-04-17T12:00:00+01:00"
    },
    "communication": {
      "atypicalToolUrl": "https://www.publiccontractsscotland.gov.uk"
    },
    "contractTerms": {
      "performanceTerms": "'Tender Document 8- Key Performance Indicators'' attached to this Contract Notice.\nWhere performance falls below the minimum acceptable level during the Contract, the Contractor will be required to produce a Remedial\nPlan for the approval of Southside Housing Association.\nFailure to produce a Remedial Plan or implement an approved Remedial Plan will be deemed to be a breach of the Contract, which may\nlead to the termination of the Contractor",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "50710000",
      "scheme": "CPV",
      "description": "Repair and maintenance services of electrical and mechanical building installations"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2025-07-16T23:59:59+01:00"
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "MCS Service Certified https://mcscertified.com;\nFGas Certified; and\nNICEIC or SELECT membership\nor equivalent"
        },
        {
          "type": "economic",
          "appliesTo": [
            "supplier"
          ],
          "description": "Bidders will be required to have a minimum 'general' yearly turnover of 148000 GBP for the last two years or have an average yearly\nturnover of a minimum of 148000 GBP for the last two years.\nWhere turnover information is not available for the time period requested, the bidder will be required to state the date which they were set\nup or started trading.\nIt is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded\ncontract, the types and levels of insurances indicated below:\nEmployer's (Compulsory) Liability Insurance - 5,000,000 GBP\nPublic Liability Insurance - 5,000,000 GBP"
        },
        {
          "type": "technical",
          "appliesTo": [
            "supplier"
          ],
          "description": "Bidders must be able to provide two examples of similar Maintenance Services and Responsive Repairs services including Out of Hours\nCall Handling for existing heating installations similar to the requirements of Southside Housing Association undertaken during the last\nthree years that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the Find a\nTender Service Contract Notice or the relevant section of the Site Notice.\nBidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-4964",
      "name": "Southside Housing Association Ltd",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G514EB",
        "countryName": "United Kingdom",
        "streetAddress": "135 Fifty Pitches Rd, Cardonald"
      },
      "details": {
        "url": "http://www.southside-ha.org",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12222",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Registered Social Landlord"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Southside Housing Association Ltd"
      },
      "contactPoint": {
        "url": "https://www.publiccontractsscotland.gov.uk",
        "name": "Sonia Mehmi",
        "email": "smehmi@southside-ha.co.uk",
        "telephone": "+44 1414221112"
      }
    },
    {
      "id": "GB-FTS-2494",
      "name": "Glasgow Sheriff Court and Justice of the Peace Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Glasgow",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Glasgow Sheriff Court and Justice of the Peace Court"
      }
    }
  ],
  "language": "en",
  "description": "Bidders are also advised that Southside Housing Association will hold a Meet the Buyer/Site Visit Event during the tender period.  The Event will be free of charge and shall provide a site visit to a sample property of each existing heating installation type included in the tender documentation to illustrate Southside Housing Association’s requirements contained within the tender documentation.\nThe Meet the Buyer/Site Visit Event will be attended A.D.A Construction Consultants and the person from Southside Housing Association that is currently responsible for the management of the heating annual maintenance and reactive repairs Contract.\nThe Meet the Buyer/Site Visit Event will commence at 14.00 BST on Tuesday 1st April 2025 and cover properties within Cardonald or Pollokshields, with the visit lasting between 1-2 hours.\nTo record your interest in the Meet the Buyer/Site Visit Event, please email the names of your organisations delegates to alan.shanks@ada-cc.co.uk not later than 12noon BST on Monday 31st March 2025.  Bidders are asked to keep the maximum number of persons that will attend the Event on behalf of their organisation to two delegates.\nBidders are also advised that Southside Housing Association will not provide transport to delegates between the sites/estates during the Event and Bidders will be required to make their own transportation arrangements.  Bidders are also advised that free of charge on street parking is available at each of the sites/estates.\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=793675.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nRefer Tender Document 9 ''Community Benefits' provided with the Contract Notice\n(SC Ref:793675)\nDownload the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=793675",
  "initiationType": "tender"
}
9 Apr 2025 · 014044-2025 · tenderUpdate
{
  "id": "014044-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-04-09T15:31:28+01:00",
  "ocid": "ocds-h6vhtk-04eea6",
  "buyer": {
    "id": "GB-FTS-4964",
    "name": "Southside Housing Association Ltd"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000793675"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04eea6",
    "title": "Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations",
    "amendments": [
      {
        "id": "2",
        "description": "To facilitate bidder's request to extend the tender period",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Time limit",
              "section": "IV.2.2"
            },
            "newValue": {
              "date": "2025-05-01T12:00:00+01:00"
            },
            "oldValue": {
              "date": "2025-04-17T12:00:00+01:00"
            }
          },
          {
            "where": {
              "label": "Minimum time frame during which the tenderer must maintain the tender",
              "section": "IV.2.6"
            },
            "newValue": {
              "date": "2025-07-30"
            },
            "oldValue": {
              "date": "2025-07-16"
            }
          },
          {
            "where": {
              "label": "Conditions for opening of tenders",
              "section": "IV.2.7"
            },
            "newValue": {
              "date": "2025-05-01T12:00:00+01:00"
            },
            "oldValue": {
              "date": "2025-04-17T12:00:00+01:00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "1.1\tThe Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow.  The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include;\n-\tAnnual maintenance servicing of Air Source Heat Pump heating installations;\n-\tAnnual maintenance servicing of Unvented Cylinder Heating installations;\n-\tOperation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and\n-\tA reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only.  The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours.  The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours.\nSubject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.",
    "classification": {
      "id": "50710000",
      "scheme": "CPV",
      "description": "Repair and maintenance services of electrical and mechanical building installations"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-4964",
      "name": "Southside Housing Association Ltd",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G514EB",
        "countryName": "United Kingdom",
        "streetAddress": "135 Fifty Pitches Rd, Cardonald"
      },
      "details": {
        "url": "http://www.southside-ha.org",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12222"
      },
      "identifier": {
        "legalName": "Southside Housing Association Ltd"
      },
      "contactPoint": {
        "name": "Sonia Mehmi",
        "email": "smehmi@southside-ha.co.uk",
        "telephone": "+44 1414221112"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}