Elmbridge, Mole Valley, Surrey Heath and Woking Joint Waste Collection and Street Cleaning Services Contract

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    "title": "Elmbridge, Mole Valley, Surrey Heath and Woking Joint Waste Collection and Street Cleaning Services Contract",
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              "description": "Please refer to the Procurement Specific Questionnaire (PSQ) and accompanying instructions for the full conditions of participation requirements."
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    "title": "Elmbridge, Mole Valley, Surrey Heath and Woking Joint Waste Collection and Street Cleaning Services Contract",
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      "features": "This Tender Notice relates to the award of a public contract through a Competitive Flexible Procedure in accordance with section 20(1) and 20(2)(b) of the Procurement Act 2023 ('PA 2023').\nFor a description of the process to be followed, including conditions of participation to be applied in the selection of suppliers, the process for submitting initial and final tenders (including dialogue sessions), and award criteria and assessment methodology, refer to the associated tender documents made available together with this Notice. The associated tender documents include the 'Procurement Specific Questionnaire' and accompanying instructions, and the draft 'Assessment Methodology'.\nThe Contracting Authority reserves its right to rely on section 24 PA 2023 to refine award criteria as part of the competitive flexible procedure. Refinements to the award criteria may include but are not limited to:\n•\trefining award criteria weightings\n•\tadding sub-criteria or more detail to the sub-criteria (relevant to the existing main criteria).\nIn addition, the Contracting Authority may also rely on section 31 PA 2023 to modify the terms of the procurement as set out in this tender notice or the associated tender documents."
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    "description": "Elmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council, and Woking Borough Council are conducting a Competitive Flexible Procedure for their Joint Waste Collection and Street Cleaning Services Contract.\nBackground Information\nJoint Waste Solutions (JWS) is a shared service established in 2017 to manage and deliver frontline waste collection, recycling, and street cleansing services on behalf of four local authorities in Surrey: Elmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council, and Woking Borough Council. \nThe successful provider will be expected to collaborate closely with JWS, attend regular review meetings, and work constructively with wider partners including Surrey County Council and Surrey Environment Partnership (SEP), to deliver effective waste collection and street cleaning services.\nA key expectation of the new contract will be the use of digital technologies and data-driven service models. JWS is committed to improving transparency, responsiveness, and resident satisfaction through the deployment of smart systems. These may include in-cab tracking, digital self-service tools for customers, automated performance dashboards, and innovations in route optimisation or contamination detection. All technology solutions will need to comply with data protection and accessibility requirements, and they must integrate effectively with council systems to support seamless resident experiences.\nLooking ahead, JWS is committed to a future that prioritises sustainability, efficiency, and public trust. The new contract must deliver against pressing environmental targets, including carbon reduction, waste prevention, and improved recycling outcomes. It must also deliver robust operational reliability, high levels of customer satisfaction, and measurable social value - including local employment opportunities, inclusive workforce development, and contributions to community wellbeing. This procurement is not simply a contractual renewal; it is an opportunity to build a long-term partnership with a service provider that shares JWS's vision, embraces innovation, and is ready to play a key role in delivering cleaner, greener, and more resilient public services across Surrey.\nIn accordance with the plans for Local Government Reform, the four contracting authorities will become part of new unitary councils within their county area in April 2027. The Contract, along with all property rights and liabilities, will pass to the new unitary councils.  However, for the purposes of the Contract, the service area will not change. \nTenderers should refer to the Atamis portal for the associated tender documents and further information.\nScope\nThe Contract shall include the following Services:\n•\tHousehold Waste and Recycling Collection including:\no\tResidual Waste Collection Service\no\tDry Recycling Collection Service\no\tFood Waste Collection Service\no\tGarden Waste Collection Service\no\tWEEE and textiles - Other Recycling Materials Collection Service\n•\tBulky Waste and Clinical Waste Collections\n•\tStreet Cleansing and Litter Management including: \no\tCleaning of all public highways and specified land within the Cleansing Authorities Area.\no\tClearance of leaf/blossom;\no\tEnhanced cleaning;\no\tRemoval of dead animals;\no\tPavement washing and pedestrian subways;\no\tEvents cleaning; \no\tInstallation, emptying, cleaning and removal of street litter bins, bring site containers and dog waste bins;\no\tClearance of Fly Tipped waste;\no\tCleaning of precincts and surface car parks;\no\tRemoval of graffiti and flyposting; \no\tCleaning of items of street furniture and signage; \no\tWeed treatment;\no\tOut of hours response service; and\no\tEmergency assistance\n•\tContainer management\n•\tFleet and Depot Management\n•\tCustomer Service and Digital Interfaces\n•\tData Provision, Performance Monitoring, and Reporting\n•\tInnovation, Trials, and Behavioural Change Support\n•\tSocial Value and Environmental Sustainability Commitments\nAdditional Information:\nVehicles: The Authorities will provide funding for the vehicles required at the commencement of the Contract, in line with the provisions contained within the Contract and associated schedules. The Authorities anticipate that some street cleansing vehicles will transfer to the Contractor to use under the new Contract.\nWhere vehicles require replacement during the Contract Period, the Authorities will assess which party is best placed to fund the vehicles.\nProvision of Depots: The Authorities shall provide the Contractor the following depots for use:\na)\tElmbridge Depot, Millmead, Mill Road, Esher, Surrey, KT10 8AS \nb)\tWoking Depot, Monument Way East, Woking, GU21 5LY\nc)\tMole Valley Depot, Station Road, Dorking, RH4 1EH\nd)\tSurrey Heath Depot, 14 Doman Road, Camberley, GU15 3DF.\nUse of the depots shall be mandatory.\nAnticipated Changes: There are a number of Services which the Authority may wish to implement during the Contract Period: \n•\tBring sites dry recycling collections; \n•\tNappies and absorbent hygiene products collection service;\n•\tService users' contact management service - for Mole Valley only;\n•\tThree-weekly residual waste collection service.\nA UK2 Preliminary market engagement notice was published under Notice Reference 2025/S 000-008756.",
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