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AwardedFind a Tender · award

Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board

Buyer: NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD →

BuyerNHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD
StatusAwarded
DeadlineNot published
ValueValue not published
Published16 Jan 2025

What is being bought

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding. One of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements. Enabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value £175,000 in year one, £159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of £497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of £824,400 if the full extension period is adopted. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery location

UKK1

Categories

Data services 72300000IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding. One of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements. Enabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value £175,000 in year one, £159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of £497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of £824,400 if the full extension period is adopted. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract was therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Data servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Data services (72300000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 726,7551 median · 15.6 average (2,528 of 6,755 with a bid count)1.9 average (3,015 of 6,755 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKK1291 median · 2.7 average (15 of 29 with a bid count)1 average (18 of 29 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

001443-2025-1

Statusactive
Value£824,400

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0489fd
Latest release ID001443-2025
Latest release timestampThu Jan 16 2025 09:48:33 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
16 Jan 2025award, contract001443-2025
15 Aug 2024tenderUpdate025891-2024
12 Aug 2024tender025465-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "ocid": "ocds-h6vhtk-0489fd",
  "buyer": {
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  },
  "awards": [
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      "status": "active",
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        },
        "hasOptions": true,
        "description": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding.\nOne of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda.  Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements.\nEnabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system.  Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records.  This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience.\nThe contract term will be for 3 years with an optional extension of any period up to 2 years.\nThe contract value £175,000 in year one, £159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of £497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of £824,400 if the full extension period is adopted.\nThis procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015.\nThis contract was therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
        "awardCriteria": {
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    "items": [
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    "title": "Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board",
    "status": "complete",
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    "reviewDetails": "As described in VI.3 above.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-92G",
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      "address": {
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      },
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      "address": {
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        "locality": "Cheshire",
        "postalCode": "SK9 7QD",
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      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
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    {
      "id": "GB-FTS-5772",
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      "roles": [
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      "address": {
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  "language": "en",
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  "initiationType": "tender"
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Complete JSON history (3 releases)
16 Jan 2025 · 001443-2025 · award, contract
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        "description": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding.\nOne of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda.  Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements.\nEnabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system.  Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records.  This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience.\nThe contract term will be for 3 years with an optional extension of any period up to 2 years.\nThe contract value £175,000 in year one, £159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of £497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of £824,400 if the full extension period is adopted.\nThis procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015.\nThis contract was therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
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  "initiationType": "tender"
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15 Aug 2024 · 025891-2024 · tenderUpdate
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      "scheme": "CELEX"
    },
    "description": "Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board are seeking commissioner a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow.  The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding.\nThe ICB manages an active caseload of around 3,000 individuals across AACC, FNC, ABI, Personal Health Budgets, Mental Health, and Learning Disabilities.  The caseload includes both adults and children and fully funded and joint packages of care.   It is clear with this caseload, and the inherent complexities associated with the services, that an efficient and effective digital system is essential.\nOne of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda.  Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements.\nEnabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system.  Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records.  This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience.\nThe contract term will be for 3 years with an optional extension of any period up to 2 years.\nThe contract value is £250,000 per annum giving a maximum contract value of £750,000 for the initial contract period and £1,250,000 if the full extension period is adopted.\nIt is expected that the system will be live from 1st April 2025.\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-92G",
      "name": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK1",
        "locality": "Chippenham",
        "postalCode": "SN15 1GG",
        "countryName": "United Kingdom",
        "streetAddress": "Jenner House, Unit E3, Langley Park, Avon Way"
      },
      "details": {
        "url": "https://bsw.icb.nhs.uk",
        "buyerProfile": "https://health-family.force.com/s/Welcome"
      },
      "identifier": {
        "id": "92G",
        "scheme": "GB-NHS",
        "legalName": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board"
      },
      "contactPoint": {
        "name": "Donna Harrington",
        "email": "donnaharrington@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
12 Aug 2024 · 025465-2024 · tender
{
  "id": "025465-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-08-12T15:47:14+01:00",
  "ocid": "ocds-h6vhtk-0489fd",
  "buyer": {
    "id": "GB-NHS-92G",
    "name": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board"
  },
  "tender": {
    "id": "C283073 / WA14054",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "The contract period includes an optional extension of up to 24 months."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board are seeking commissioner a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow.  The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding.\nThe ICB manages an active caseload of around 3,000 individuals across AACC, FNC, ABI, Personal Health Budgets, Mental Health, and Learning Disabilities.  The caseload includes both adults and children and fully funded and joint packages of care.   It is clear with this caseload, and the inherent complexities associated with the services, that an efficient and effective digital system is essential.\nOne of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda.  Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements.\nEnabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system.  Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records.  This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience.\nThe contract term will be for 3 years with an optional extension of any period up to 2 years.\nThe contract value is £250,000 per annum giving a maximum contract value of £750,000 for the initial contract period and £1,250,000 if the full extension period is adopted.\nIt is expected that the system will be live from 1st April 2025.\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015.\nThis contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKK1"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72300000",
            "scheme": "CPV",
            "description": "Data services"
          }
        ]
      }
    ],
    "title": "Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board",
    "value": {
      "amount": 1250000,
      "currency": "GBP"
    },
    "status": "active",
    "bidOpening": {
      "date": "2024-09-10T13:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2024-09-10T13:00:00+01:00"
    },
    "description": "Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board are seeking commissioner a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow.  The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding.\nThe ICB manages an active caseload of around 3,000 individuals across AACC, FNC, ABI, Personal Health Budgets, Mental Health, and Learning Disabilities.  The caseload includes both adults and children and fully funded and joint packages of care.   It is clear with this caseload, and the inherent complexities associated with the services, that an efficient and effective digital system is essential.\nOne of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda.  Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements.\nEnabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system.  Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records.  This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience.\nThe contract term will be for 3 years with an optional extension of any period up to 2 years.\nThe contract value is £250,000 per annum giving a maximum contract value of £750,000 for the initial contract period and £1,250,000 if the full extension period is adopted.\nIt is expected that the system will be live from 1st April 2025.\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.",
    "tenderPeriod": {
      "endDate": "2024-09-10T12:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "As stated in the procurement documents."
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 180
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "As stated in the procurement documents."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-92G",
      "name": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK1",
        "locality": "Chippenham",
        "postalCode": "SN15 1GG",
        "countryName": "United Kingdom",
        "streetAddress": "Jenner House, Unit E3, Langley Park, Avon Way"
      },
      "details": {
        "url": "https://bsw.icb.nhs.uk",
        "buyerProfile": "https://health-family.force.com/s/Welcome",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "92G",
        "scheme": "GB-NHS",
        "legalName": "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board"
      },
      "contactPoint": {
        "url": "https://health-family.force.com/s/Welcome",
        "name": "Donna Harrington",
        "email": "donnaharrington@nhs.net"
      }
    },
    {
      "id": "GB-FTS-18220",
      "name": "High Court in London",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court in London"
      }
    }
  ],
  "language": "en",
  "description": "Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome.\nOnce you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. \nIf you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. \nThe services are subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015.\nThis contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
  "initiationType": "tender"
}