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AwardedFind a Tender · award

Provision of ONS Field Interviewers

Buyer: Office for National Statistics →

BuyerOffice for National Statistics
StatusAwarded
DeadlineNot published
ValueValue not published
Published6 Aug 2024

What is being bought

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers.

Delivery location

UK

Categories

Supply services of personnel including temporary staff 79620000

Lot details

Lot 1

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers. This represents a shortfall of interviewers across England, Wales & Scotland in certain locations within which Contingent labour is required on a fixed term basis to provide ONS field interviewer resource. There are a number of limitations on civil service recruitment rules currently impacting on ONS ability to recruit field interviewers into targeted areas on a permanent basis. A specialist recruitment agency is required to source and place candidates to fulfil the ONS field interviewer role in specified areas on a fixed term basis. The current contract is governed by the Crown Commercial Services RM6277; Provision of Non Clinical Staff Lot1 - Admin & Clerical

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Supply services of personnel including temporary staff (79620000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 798,5204 median · 35.3 average (3,281 of 8,520 with a bid count)3.2 average (3,690 of 8,520 with named award suppliers)Not published
Same buyer14 median · 4 average (1 of 1 with a bid count)1 average (1 of 1 with named award suppliers)Not published
Delivery region: UK2,3964 median · 70.8 average (884 of 2,396 with a bid count)5.2 average (1,048 of 2,396 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleONS are currently nearing completion of a major survey transformation project, moving its Labour Force survey from an offline data collection survey (i.e interviewer administered data collection ) to a predominantly online survey (i.e self completion, as per census). The survey design for the new transformed labour force survey requires field interviewers to visit addresses in certain areas who have not completed the online survey, in order to encourage completion and provide support. These addresses tend to be more clustered within major conurbations and 'harder to reach' community groups - such as those living in flats, younger people and those within the lower classifications of the index of multiple deprivation (i.e the more deprived). Given this profile of addresses to visit, ONS has a higher demand for interviewer resource in certain geographic areas and is struggling to recruit requisite interviewer resources into these areas through its current civil service recruitment process. ONS Social Surveys Operations is responsible for collecting the data for the social and economic surveys commissioned by government departments and other public bodies. It acts as a bridge between the Government and the people, providing information and making it possible for policy makers to keep in touch with the circumstances and opinions of the general public and to plan for future public services to meet the needs of the population. ONS is seeking to increase the extension available with Randstad Solutions Limited to 5 months, increasing the contract value by £300k. This is due to the numbers of additional staff being increased due to the continuation of the Labour force survey (LFS). Randstad recruited field staff meet all essential criteria to fulfil the role and had the necessary training needed to continue to carry out the work. ONS may extend the contract by up to 5 months.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

024723-2024-1

Statusactive
Value£970,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04882c
Latest release ID024723-2024
Latest release timestampTue Aug 06 2024 15:09:51 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
6 Aug 2024award, contract024723-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "024723-2024",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2024-08-06T16:09:51+01:00",
  "ocid": "ocds-h6vhtk-04882c",
  "buyer": {
    "id": "GB-FTS-113021",
    "name": "Office for National Statistics"
  },
  "awards": [
    {
      "id": "024723-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02389033",
          "name": "Randstad Solutions Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "PU-24-0178",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers. This represents a shortfall of interviewers across England, Wales & Scotland in certain locations within which Contingent labour is required on a fixed term basis to provide ONS field interviewer resource. There are a number of limitations on civil service recruitment rules currently impacting on ONS ability to recruit field interviewers into targeted areas on a permanent basis. A specialist recruitment agency is required to source and place candidates to fulfil the ONS field interviewer role in specified areas on a fixed term basis.\nThe current contract is governed by the Crown Commercial Services RM6277; Provision of Non Clinical Staff Lot1 - Admin & Clerical"
      }
    ],
    "items": [
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        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Provision of ONS Field Interviewers",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers.",
    "classification": {
      "id": "79620000",
      "scheme": "CPV",
      "description": "Supply services of personnel including temporary staff"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "ONS are currently nearing completion of a major survey transformation project, moving its Labour Force survey from an offline data collection survey (i.e interviewer administered data collection ) to a predominantly online survey (i.e self completion, as per census).  \nThe survey design for the new transformed labour force survey requires field interviewers to visit addresses in certain areas who have not completed the online survey, in order to encourage completion and provide support. These addresses tend to be more clustered within major conurbations and 'harder to reach' community groups - such as those living in flats, younger people and those within the lower classifications of the index of multiple deprivation (i.e the more deprived).  Given this profile of addresses to visit, ONS has a higher demand for interviewer resource in certain geographic areas and is struggling to recruit requisite interviewer resources into these areas through its current civil service recruitment process.  \nONS Social Surveys Operations is responsible for collecting the data for the social and economic surveys commissioned by government departments and other public bodies. It acts as a bridge between the Government and the people, providing information and making it possible for policy makers to keep in touch with the circumstances and opinions of the general public and to plan for future public services to meet the needs of the population. \nONS is seeking to increase the extension available with Randstad Solutions Limited to 5 months, increasing the contract value by £300k. This is due to the numbers of additional staff being increased due to the continuation of the Labour force survey (LFS). Randstad recruited field staff meet all essential criteria to fulfil the role and had the necessary training needed to continue to carry out the work.  \nONS may extend the contract by up to 5 months.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-113021",
      "name": "Office for National Statistics",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "NEWPORT",
        "postalCode": "NP108XG",
        "countryName": "United Kingdom",
        "streetAddress": "Government Buildings,Cardiff Road"
      },
      "details": {
        "url": "http://www.ons.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/ons/aspx/Home",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Non departmental government body"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Office for National Statistics",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Sophie Keal",
        "email": "sophie.keal@ons.gov.uk",
        "telephone": "+44 1329890246"
      }
    },
    {
      "id": "GB-COH-02389033",
      "name": "Randstad Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Luton",
        "postalCode": "LU1 3LU",
        "countryName": "United Kingdom",
        "streetAddress": "450 Capability Green"
      },
      "details": {
        "url": "http://www.randstad.co.uk",
        "scale": "large"
      },
      "identifier": {
        "id": "02389033",
        "scheme": "GB-COH",
        "legalName": "Randstad Solutions Limited"
      }
    },
    {
      "id": "GB-FTS-120609",
      "name": "High Court of England and Wales ",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL ",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
      },
      "details": {
        "url": "http://www.justice.gov.uk"
      },
      "identifier": {
        "legalName": "High Court of England and Wales "
      },
      "contactPoint": {
        "telephone": "+44 2079477882"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "024723-2024-1",
      "value": {
        "amount": 970000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "024723-2024-1",
      "dateSigned": "2024-01-05T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
6 Aug 2024 · 024723-2024 · award, contract
{
  "id": "024723-2024",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2024-08-06T16:09:51+01:00",
  "ocid": "ocds-h6vhtk-04882c",
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    "name": "Office for National Statistics"
  },
  "awards": [
    {
      "id": "024723-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02389033",
          "name": "Randstad Solutions Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "PU-24-0178",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers. This represents a shortfall of interviewers across England, Wales & Scotland in certain locations within which Contingent labour is required on a fixed term basis to provide ONS field interviewer resource. There are a number of limitations on civil service recruitment rules currently impacting on ONS ability to recruit field interviewers into targeted areas on a permanent basis. A specialist recruitment agency is required to source and place candidates to fulfil the ONS field interviewer role in specified areas on a fixed term basis.\nThe current contract is governed by the Crown Commercial Services RM6277; Provision of Non Clinical Staff Lot1 - Admin & Clerical"
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Provision of ONS Field Interviewers",
    "status": "complete",
    "coveredBy": [
      "GPA"
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    "legalBasis": {
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    },
    "description": "Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers.",
    "classification": {
      "id": "79620000",
      "scheme": "CPV",
      "description": "Supply services of personnel including temporary staff"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "ONS are currently nearing completion of a major survey transformation project, moving its Labour Force survey from an offline data collection survey (i.e interviewer administered data collection ) to a predominantly online survey (i.e self completion, as per census).  \nThe survey design for the new transformed labour force survey requires field interviewers to visit addresses in certain areas who have not completed the online survey, in order to encourage completion and provide support. These addresses tend to be more clustered within major conurbations and 'harder to reach' community groups - such as those living in flats, younger people and those within the lower classifications of the index of multiple deprivation (i.e the more deprived).  Given this profile of addresses to visit, ONS has a higher demand for interviewer resource in certain geographic areas and is struggling to recruit requisite interviewer resources into these areas through its current civil service recruitment process.  \nONS Social Surveys Operations is responsible for collecting the data for the social and economic surveys commissioned by government departments and other public bodies. It acts as a bridge between the Government and the people, providing information and making it possible for policy makers to keep in touch with the circumstances and opinions of the general public and to plan for future public services to meet the needs of the population. \nONS is seeking to increase the extension available with Randstad Solutions Limited to 5 months, increasing the contract value by £300k. This is due to the numbers of additional staff being increased due to the continuation of the Labour force survey (LFS). Randstad recruited field staff meet all essential criteria to fulfil the role and had the necessary training needed to continue to carry out the work.  \nONS may extend the contract by up to 5 months.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
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      "id": "GB-FTS-113021",
      "name": "Office for National Statistics",
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      "address": {
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        "locality": "NEWPORT",
        "postalCode": "NP108XG",
        "countryName": "United Kingdom",
        "streetAddress": "Government Buildings,Cardiff Road"
      },
      "details": {
        "url": "http://www.ons.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/ons/aspx/Home",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Non departmental government body"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Office for National Statistics",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Sophie Keal",
        "email": "sophie.keal@ons.gov.uk",
        "telephone": "+44 1329890246"
      }
    },
    {
      "id": "GB-COH-02389033",
      "name": "Randstad Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Luton",
        "postalCode": "LU1 3LU",
        "countryName": "United Kingdom",
        "streetAddress": "450 Capability Green"
      },
      "details": {
        "url": "http://www.randstad.co.uk",
        "scale": "large"
      },
      "identifier": {
        "id": "02389033",
        "scheme": "GB-COH",
        "legalName": "Randstad Solutions Limited"
      }
    },
    {
      "id": "GB-FTS-120609",
      "name": "High Court of England and Wales ",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL ",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
      },
      "details": {
        "url": "http://www.justice.gov.uk"
      },
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      },
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      "awardID": "024723-2024-1",
      "dateSigned": "2024-01-05T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}