Leisure Management Operator Services

{
  "id": "021981-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-11T16:27:50Z",
  "ocid": "ocds-h6vhtk-04552d",
  "buyer": {
    "id": "GB-FTS-4627",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "awards": [
    {
      "id": "021981-2026-DN719464-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-176904",
          "name": "Places for People Leisure Management Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN719464",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "The Council required the submission of a standard model bid and a mandatory\nagency variant (agency model) bid, all evaluation criteria was applied to both bids in\naccordance with the process set out in the ISFT. The Final Tender that received the highest overall score and had established a final Contract was awarded the Contract, which was based on a mandatory agency model, representing the Tender capable of providing the most economically advantageous tender for the Council."
        },
        "hasOptions": true,
        "description": "The Council undertook the procurement using the Competitive Dialogue procedure in line\nwith Regulation 30 of the Public Contract Regulations 2015.\nThe procurement documents were available for unrestricted and full direct access, free of\ncharge at https://procontract.due-north.com/",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Programming & Approach to Customer Pricing",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Asset Management, Compliance and Cleaning",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Environmental Sustainability and Carbon Reduction",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Delivering Active Communities: Sports Development, Health & Wellbeing and Outreach Work",
              "type": "quality",
              "description": "14"
            },
            {
              "name": "Marketing, Customer Care and CRM including Digital Customer Experience",
              "type": "quality",
              "description": "6"
            },
            {
              "name": "Staffing, Recruitment, Training, Development and Volunteer Coaching Network",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Financial Management, Reporting and IT Systems",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Contract Mobilisation",
              "type": "quality",
              "description": "2"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI63"
          }
        ]
      }
    ],
    "title": "Leisure Management Operator Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Royal Borough of Kingston released the opportunity to the market for the provision of\nLeisure Management Operator Services for six leisure facilities:\n- The Malden Centre\n- Weir Archer Athletics & Fitness Centre\n- Tolworth Recreation Centre\n- Kingston Leisure Centre\n- Chessington Sports Centre\n- Albany Outdoors\nThe management contract will be for a period of 10 years with the option of\nan extension of up to five years at the Council’s discretion.\nThere will be a staggered start to the contract as follows:\n- October 2025: Chessington Sports Centre and Albany Outdoors\n- April 2026: The Malden Centre, Weir Archer Athletics & Fitness Centre, Tolworth\nRecreation Centre\n- Spring 2027: Kingston Leisure Centre (new build facility scheduled to open).\nThe Council used the Competitive Dialogue Procedure under Regulation 30 of the PCR for\nthe procurement of this Contract as it considered that this procedure could best meet the Council’s\nobjectives for the service requirements and commercial terms in accordance with Regulation\n26(4)(a)(i) to (iii).\nBidders were expected to have a major role in defining the solution which could not be specified\nby the Council at the outset, as the Council was unable to assess or determine the solution without in-depth dialogue.",
    "classification": {
      "id": "92000000",
      "scheme": "CPV",
      "description": "Recreational, cultural and sporting services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive dialogue"
  },
  "parties": [
    {
      "id": "GB-FTS-4627",
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI63",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall, High Street"
      },
      "details": {
        "url": "http://www.kingston.gov.uk",
        "buyerProfile": "http://www.kingston.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "contactPoint": {
        "name": "Mr Stephen Morris",
        "email": "commissioning@kingston.gov.uk",
        "telephone": "+44 2085475000"
      }
    },
    {
      "id": "GB-FTS-176904",
      "name": "Places for People Leisure Management Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI63",
        "locality": "London",
        "postalCode": "WC1X 8QR",
        "countryName": "United Kingdom",
        "streetAddress": "305 Grays Inn Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Places for People Leisure Management Limited"
      }
    },
    {
      "id": "GB-FTS-1579",
      "name": "The High Court of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "The High Court of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "021981-2026-DN719464-1",
      "value": {
        "amount": 120000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "021981-2026-DN719464-1",
      "dateSigned": "2025-07-22T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "016599-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-05-28T11:58:45+01:00",
  "ocid": "ocds-h6vhtk-04552d",
  "buyer": {
    "id": "GB-FTS-1020",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "tender": {
    "id": "DN719464",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 120000000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The Council intends considering alternative proposals from Tenderers as to how this project could benefit from an agency model structure or similar.\nFor clarity, tenders including any variant option on agency model structure or similar will be evaluated based on the shared evaluation criteria and requirements and as set out in the Financial Response Template.\nShould the Council wish to discount the agency model structure or similar during the dialogue stage, they reserve the option to do so.  The Council will not accept any substantive changes to the balance of risk accepted in the Preferred Bidder’s contract, as derived through the competitive dialogue process"
        },
        "renewal": {
          "description": "It is anticipated the management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "The Royal Borough of Kingston is releasing the opportunity to market for the provision of Leisure Management Operator Services for six leisure facilities.\nEmbedding outdoor facilities as a key component of the overall leisure offer provides an opportunity to ensure that the new contract will deliver an integrated solution which simplifies access to the range of facilities across the Borough, improving the experience for residents and increasing access. It will also support development of a comprehensive plan for investment in outdoor provision which complements the indoor offer and is aligned to local priorities for sport and physical activity. Through the procurement exercise the Council will seek to identify the optimal solution to manage and maintain its outdoor facilities. This will need to strike the right balance, ensuring the model delivers enhanced benefits for residents whilst also effectively managing operational and commercial risk, taking into account the Council’s existing arrangements for facilities management, grounds maintenance and pitch bookings. The Council would like to understand what experience, if any, bidders have of managing outdoor court and pitch bookings and to provide cost proposals to enable them to understand the implications on the management fee and contract so that these could potentially be included in the contract in the future.\nAt Albany Outdoors, a Community Infrastructure Levy funding has been secured to develop an above ground outdoor 8m x 8m pool with an integrated dynamic flow. The successful bidder will be required to take on management responsibility for it as part of the overall site when it has been delivered. Therefore, bidders will be required to provide a costed proposal for taking on management responsibility assuming the Council has finalised the delivery programme and detailed technical specification for it during the tender period.\nIn addition there is the potential for the inclusion of outdoor leisure assets, including courts, pitches and ancillary facilities.\nThe contract and its associated schedules (including the Services Specification) will follow the principles of Sport England’s Leisure Services Delivery Guidance.\nIt is anticipated the management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion.\nThe Council is using the Competitive Dialogue Procedure under Regulation 30 of the PCR for the procurement of this Contract as it considers that it can best meet the Council’s objectives for the service requirements and commercial terms in accordance with Regulation 26(4)(a)(i) to (iii).\nBidders are expected to have a major role in defining the solution which cannot be specified at this stage, as the Council is unable to assess without in-depth dialogue on what the market can offer.\nIt is our intention to discuss during dialogue solutions across the scope of the service requirements to identify efficiencies and service improvement opportunities that could be included in the final service delivery plans. The Council is also interested in exploring the agency model as a non-mandatory variant option.\nThe procurement documents will be available for unrestricted and full direct access, free of charge at https://procontract.due-north.com/\nSelection criteria and evaluation criteria as stated in the procurement documents.",
        "secondStage": {
          "maximumCandidates": 5,
          "minimumCandidates": 5
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Programming & Approach to Customer Pricing",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Asset Management, Compliance and Cleaning",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Environmental Sustainability and Carbon Reduction",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Delivering Active Communities: Sports Development, Health & Wellbeing and Outreach Work",
              "type": "quality",
              "description": "14"
            },
            {
              "name": "Marketing, Customer Care and CRM including Digital Customer Experience",
              "type": "quality",
              "description": "6"
            },
            {
              "name": "Staffing, Recruitment, Training, Development and Volunteer Coaching Network",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Financial Management, Reporting and IT Systems",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Contract Mobilisation",
              "type": "quality",
              "description": "2"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 5400
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        },
        "selectionCriteria": {
          "description": "Selection criteria as stated in the procurement documents."
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI63"
          }
        ],
        "additionalClassifications": [
          {
            "id": "92000000",
            "scheme": "CPV",
            "description": "Recreational, cultural and sporting services"
          }
        ]
      }
    ],
    "title": "Leisure Management Operator Services",
    "value": {
      "amount": 120000000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Royal Borough of Kingston is releasing the opportunity to market for the provision of Leisure Management Operator Services for six leisure facilities:\n- The Malden Centre\n- Weir Archer Athletics & Fitness Centre\n- Tolworth Recreation Centre\n- Kingston Leisure Centre\n- Chessington Sports Centre\n- Albany Outdoors\nIt is anticipated the management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion.\nThere will be a staggered start to the contract as follows:\n- October 2025: Chessington Sports Centre and Albany Outdoors\n- April 2026: The Malden Centre, Weir Archer Athletics & Fitness Centre, Tolworth Recreation Centre\n- Spring 2027: Kingston Leisure Centre (new build facility scheduled to open).\nThe Council is using the Competitive Dialogue Procedure under Regulation 30 of the PCR for the procurement of this Contract as it considers that it can best meet the Council’s objectives for the service requirements and commercial terms in accordance with Regulation 26(4)(a)(i) to (iii).\nBidders are expected to have a major role in defining the solution which cannot be specified at this stage, as the Council is unable to assess without in-depth dialogue on what the market can offer.",
    "secondStage": {
      "invitationDate": "2024-07-08T00:00:00+01:00",
      "successiveReduction": true
    },
    "tenderPeriod": {
      "endDate": "2024-06-27T12:00:00+01:00"
    },
    "hasRecurrence": true,
    "reviewDetails": "In accordance with the Public Contracts Regulations 2015 the Council will incorporate a minimum 10 calendar day standstill period at the point information on which the contract award decision is communicated to tenderers.",
    "classification": {
      "id": "92610000",
      "scheme": "CPV",
      "description": "Sports facilities operation services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 360
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com/",
    "procurementMethodDetails": "Competitive dialogue"
  },
  "parties": [
    {
      "id": "GB-FTS-1020",
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKI63",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall 2"
      },
      "details": {
        "url": "http://www.kingston.gov.uk",
        "buyerProfile": "http://www.kingston.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/",
        "name": "Ms Sara Walton",
        "email": "commissioning@kingston.gov.uk",
        "telephone": "+44 2085475000"
      }
    },
    {
      "id": "GB-FTS-1579",
      "name": "The High Court of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "The High Court of Justice"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "013471-2024",
  "tag": [
    "planning"
  ],
  "date": "2024-04-25T15:07:27+01:00",
  "ocid": "ocds-h6vhtk-04552d",
  "buyer": {
    "id": "GB-FTS-1020",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "tender": {
    "id": "DN719464",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "renewal": {
          "description": "It is anticipated the management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion."
        },
        "hasRenewal": true,
        "description": "The Royal Borough of Kingston anticipates releasing the opportunity to market late May 2024 for the provision of Leisure Management Operator Services for six leisure facilities.\nAt Albany Outdoors, a Community Infrastructure Levy funding has been secured to develop an above ground outdoor 8m x 8m pool with an integrated dynamic flow. The successful bidder will be required to take on management responsibility for it when it has been delivered. Therefore, that company will be expected to provide a costed proposal for taking on management responsibility once the Council has agreed a delivery programme and has a detailed technical specification for it.\nThe Council has an aspiration to develop its outdoor leisure provision. An outdoor leisure facilities strategy, incorporating a playing pitch strategy, has been produced to ensure the Council has a robust evidence base in place for informing decisions on planning and investment in outdoor sports facilities. At this stage, the Council does not have approval to progress any of the schemes named in the strategy, so they are not included  from the outset in the contract scope. However, the Council may wish to discuss with the successful bidder the possibility of adding responsibility for managing some outdoor sites to the contract during the contract term and the implications on the management fee and contract so that these could potentially be included in the contract in the future.\nThe contract and its associated schedules (including the Services Specification) will follow the principles of Sport England’s Leisure Services Delivery Guidance.\nIt is anticipated the management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion.\nThe Council is using the Competitive Dialogue Procedure under Regulation 30 of the PCR for the procurement of this Contract as it considers that it can best meet the Council’s objectives for the service requirements and commercial terms in accordance with Regulation 26(4)(a)(i) to (iii). Bidders are expected to have a major role in defining the solution which can not be specified at this stage, as the Council is unable to assess without in-depth dialogue on what the market can offer.\nIt is our intention to discuss during dialogue solutions across the scope of the service requirements to identify efficiencies and service improvement opportunities that could be included in the final service delivery plans. Following the recent ruling that local authorities can now treat leisure services as non-business for VAT purposes the Council is also interested in exploring the agency model as a non-mandatory variant option.\nThe turnover requirement for this contract will be £16,000,000 (being two times the annual contract value). Applicants must also meet certain financial ratios, which are to be set out in more detail in the guidance for completion of the Selection Questionnaire.\nThe procurement documents will be available for unrestricted and full direct access, free of charge at https://procontract.due-north.com/\nSelection criteria and evaluation criteria as stated in the procurement documents."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI63"
          }
        ],
        "additionalClassifications": [
          {
            "id": "92000000",
            "scheme": "CPV",
            "description": "Recreational, cultural and sporting services"
          }
        ]
      }
    ],
    "title": "Leisure Management Operator Services",
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This notice is for Prior Information Only for potential applicants and is not a call of competition.\nThe Royal Borough of Kingston anticipates releasing the opportunity to market late May 2024 for the provision of Leisure Management Operator Services for six leisure facilities:\n- The Malden Centre\n- Weir Archer Athletics & Fitness Centre\n- Tolworth Recreation Centre\n- Kingston Leisure Centre\n- Chessington Sports Centre\n- Albany Outdoors\nIt is anticipated the management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion.\nThere will be a staggered start to the contract as follows:\n- October 2025: Chessington Sports Centre and Albany Outdoors\n- April 2026: The Malden Centre, Weir Archer Athletics & Fitness Centre, Tolworth Recreation Centre\n- Spring 2027: Kingston Leisure Centre (new build facility scheduled to open).\nThe Council is using the Competitive Dialogue Procedure under Regulation 30 of the PCR for the procurement of this Contract as it considers that it can best meet the Council’s objectives for the service requirements and commercial terms in accordance with Regulation 26(4)(a)(i) to (iii). Bidders are expected to have a major role in defining the solution which can not be specified at this stage, as the Council is unable to assess without in-depth dialogue on what the market can offer.",
    "communication": {
      "futureNoticeDate": "2024-05-20T00:00:00+01:00"
    },
    "classification": {
      "id": "92610000",
      "scheme": "CPV",
      "description": "Sports facilities operation services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-1020",
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKI63",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall 2"
      },
      "details": {
        "url": "http://www.kingston.gov.uk",
        "buyerProfile": "http://www.kingston.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "contactPoint": {
        "name": "Ms Sara Walton",
        "email": "commissioning@kingston.gov.uk",
        "telephone": "+44 2085475000"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}