ITSM Tool

{
  "id": "017067-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-06-15T15:34:03+01:00",
  "ocid": "ocds-h6vhtk-03d6ad",
  "buyer": {
    "id": "GB-UKPRN-UKPRN 10007798",
    "name": "UNIVERSITY OF MANCHESTER"
  },
  "awards": [
    {
      "id": "017067-2023-AIZD2455893-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06299383",
          "name": "ServiceNow Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "2023/2067/ServiceNow/PJH/JL",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "1+1 annual renewal option available should the need arise"
        },
        "hasOptions": true,
        "description": "Following the recent cyber incident internal UoM service providers, including but not limited to ITS, Finance, Student Services and Library Services have an immediate requirement to source a standby/fail over tool independent of any current tools in use to manage incidents, requests and customer contact.  This is to meet the business continuity requirements across UoM and reduce the potential service disruption to the university employees, students and partners, if other systems/applications are withdrawn from service.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "100"
            },
            {
              "name": "Cost",
              "type": "cost",
              "description": "0"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKD3"
          }
        ]
      }
    ],
    "title": "ITSM Tool",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "ITSM Tool to ensure business continuity",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Following the recent cyber incident The University of Manchester has immediate requirements to source solutions and services that are independent of any current products/services to meet their business continuity requirements.   This will reduce the potential for service disruption to employees, students and partners to the University. \nThe negotiated procedure without a prior publication has been used due to extreme urgency on the grounds of regulation 32(2)(c)",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_EXTREME_URGENCY",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-UKPRN-UKPRN 10007798",
      "name": "UNIVERSITY OF MANCHESTER",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD33",
        "locality": "MANCHESTER",
        "postalCode": "M139PL",
        "countryName": "United Kingdom",
        "streetAddress": "Room G010,John Owens Building, Oxford Road"
      },
      "details": {
        "url": "https://www.manchester.ac.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "id": "UKPRN 10007798",
        "scheme": "GB-UKPRN",
        "legalName": "UNIVERSITY OF MANCHESTER"
      },
      "contactPoint": {
        "email": "procurement@manchester.ac.uk"
      }
    },
    {
      "id": "GB-COH-06299383",
      "name": "ServiceNow Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Staines",
        "postalCode": "TW18 4TW",
        "countryName": "United Kingdom",
        "streetAddress": "1 Bridge Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "06299383",
        "scheme": "GB-COH",
        "legalName": "ServiceNow Limited"
      }
    },
    {
      "id": "GB-FTS-9411",
      "name": "The High Court of Justice of England",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of Justice of England"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "017067-2023-AIZD2455893-1",
      "value": {
        "amount": 250000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "017067-2023-AIZD2455893-1",
      "dateSigned": "2023-06-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}