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awardUpdateFind a Tender · award Update

1 Year Extension of the Horizon Services Agreement

Buyer: Post Office Limited →

BuyerPost Office Limited
StatusawardUpdate
DeadlineNot published
ValueValue not published
Published12 Nov 2025

What is being bought

The source has not published a summary for this record.

Delivery location

UKJ · UKK · UKN

Categories

IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

Continuing provision of application and service management, maintenance, development and support services under an existing software and IT services agreement relating to Point of Sale/Service ('POS') customer facing transactions across multiple channels. Other than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of FSL obligations in respect of: End of Service Life (EOSL) Impact and Relief Principles, improved Governance for better management, Removal of Redundant Clauses and Schedules, maintenance of software that resides on HNG-X system and licenses required, from the date of the execution of the modification; and NB: Any investment will be subject to POL agreeing suitable work orders with FSL.

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer242.5 median · 2.5 average (2 of 24 with a bid count)1 average (7 of 24 with named award suppliers)Not published
Delivery region: UKJ4351 median · 15.4 average (175 of 435 with a bid count)3.4 average (207 of 435 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

073336-2025-C100147-1

Statusactive
Value£2,479,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02a2c1
Latest release ID073336-2025
Latest release timestampWed Nov 12 2025 17:11:39 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusNot published
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
12 Nov 2025awardUpdate, contractUpdate073336-2025
14 Mar 2025awardUpdate, contractUpdate009521-2025
7 Oct 2024award, contract032026-2024
21 Nov 2023awardUpdate, contractUpdate034447-2023
6 Apr 2023awardUpdate, contractUpdate010251-2023
5 May 2021awardUpdate, contractUpdate009753-2021
5 May 2021award, contract009752-2021
6 Apr 2021award, contract006992-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "073336-2025",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2025-11-12T17:11:39Z",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-COH-02154540",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "073336-2025-C100147-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-00096056",
          "name": "Fujitsu Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "description": "Continuing provision of application and service management, maintenance, development and support services under an existing software and IT services agreement relating to Point of Sale/Service ('POS') customer facing transactions across multiple channels. Other than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of FSL obligations in respect of: \nEnd of Service Life (EOSL) Impact and Relief Principles, improved Governance for better management, Removal of Redundant Clauses and Schedules, maintenance of software that resides on HNG-X system and licenses required, from the date of the execution of the modification; and \nNB: Any investment will be subject to POL agreeing suitable work orders with FSL.",
        "contractPeriod": {
          "durationInDays": 360
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ"
          },
          {
            "region": "UKK"
          },
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "1 Year Extension of the Horizon Services Agreement",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-COH-02154540",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2V7ER",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.postoffice.co.uk"
      },
      "identifier": {
        "id": "02154540",
        "scheme": "GB-COH",
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    },
    {
      "id": "GB-COH-00096056",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK",
        "locality": "Bracknell",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00096056",
        "scheme": "GB-COH",
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "073336-2025-C100147-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryAddresses": [
            {
              "region": "UKJ"
            },
            {
              "region": "UKK"
            },
            {
              "region": "UKN"
            }
          ]
        }
      ],
      "value": {
        "amount": 2479000000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 360
      },
      "status": "active",
      "awardID": "073336-2025-C100147-1",
      "amendments": [
        {
          "id": "6",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This notice relates to the modification of an existing contract under regulation 72(1)(b) of the Public Contracts Regulations 2015 (\"PCR\"). Post Office Limited (\"POL\") requires a 12-month extension to its contract with Fujitsu Services Limited (\"FSL\") for the provision of its core trading platform Horizon (the \"Contract\"), from 01 April 2026 to 31 March 2027.  \nThe modification has become necessary because POL is in the process of procuring a replacement service provider (\"Replacement Provider\") to manage Horizon (the \"Procurement\") and that procurement activity and the mobilisation of the Replacement Provider will not be complete by 31 March 2026 when the Contract expires by effluxion of time. POL commenced the Procurement in the summer of 2025 and has been conducting the procedure at pace. POL expects that the Procurement will conclude and a new contract with the Replacement Provider put in place in Summer 2026 with transition activity commencing upon execution. It is necessary, therefore, to extend the Contract by 12 months to 31 March 2027. It would not have been possible for POL to have competed the opportunity to support Horizon during this period as any alternative tendered solution would not have been mobilised and transitioned to prior to 31st March 2026.  \nA change of contractor cannot be made for technical reasons. The existing Horizon system is a highly complex legacy platform, written in outdated versions of software languages, and incorporates five 'systems' in one (i.e., financial services, banking, government services, mails, and retail). Horizon is an aging platform and has an inflexible monolithic architecture that makes technology change difficult. It would not be possible to simply hand this system over to another supplier. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance. Furthermore, while there are other similar systems to Horizon available on the market, there are no alternative systems that currently meet all of Post Office's business needs without significant development or customisation. It would not, therefore, be technically possible to mobilise a replacement system before 31 March 2026. On that basis, there are technical reasons why a change of contractor cannot be made. \nChanging contractor would cause significant inconvenience and duplication of costs. It would cause service disruption, cause significant data migration issues, require substantial business change at short notice, threaten continuity of service and create risk in the transfer of know-how. Furthermore, changing contractor would result in sunk costs, including an increase in run costs, dual running costs, and additional exit/transition costs. \nThe modification is less than 50% of the original contract value. The Horizon support agreement was originally valued at approximately £846,700,000. The maximum value of the extension, if all options are called on during its term is approximately £41,000,000. The increase is, therefore, approximately 4.8% of the original contract value. \nIn summary, a change of contractor cannot be made for technical or economic reasons and would cause substantial inconvenience and duplication of costs for the Post Office. The value of the extension is substantially less than 50% of the original contract value. Accordingly, Post Office is satisfied that the modification can be made under regulation 72(1)(b) of the PCR.",
          "description": "A one year extension of all Services from the 1st April 2026 to the 31st March 2027. Other than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of FSL obligations in respect of: \nEnd of Service Life (EOSL) components, improved Governance for better management, Removal of Redundant Clauses and Schedules, maintenance of software that resides on HNG-X system, licenses required, updated contractors used by FSL and replacement of the current Fujitsu Services WAN,   from the date of the execution of the modification; and \nAdditional upgrades to address legacy End of Service Life components is estimated at £3,000,000 is also included in the modification value. \nNB: Any investment will be subject to POL agreeing suitable work orders with FSL."
        }
      ],
      "dateSigned": "2025-11-04T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (8 releases)
12 Nov 2025 · 073336-2025 · awardUpdate, contractUpdate
{
  "id": "073336-2025",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2025-11-12T17:11:39Z",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-COH-02154540",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "073336-2025-C100147-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-00096056",
          "name": "Fujitsu Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "description": "Continuing provision of application and service management, maintenance, development and support services under an existing software and IT services agreement relating to Point of Sale/Service ('POS') customer facing transactions across multiple channels. Other than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of FSL obligations in respect of: \nEnd of Service Life (EOSL) Impact and Relief Principles, improved Governance for better management, Removal of Redundant Clauses and Schedules, maintenance of software that resides on HNG-X system and licenses required, from the date of the execution of the modification; and \nNB: Any investment will be subject to POL agreeing suitable work orders with FSL.",
        "contractPeriod": {
          "durationInDays": 360
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ"
          },
          {
            "region": "UKK"
          },
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "1 Year Extension of the Horizon Services Agreement",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-COH-02154540",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2V7ER",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.postoffice.co.uk"
      },
      "identifier": {
        "id": "02154540",
        "scheme": "GB-COH",
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    },
    {
      "id": "GB-COH-00096056",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK",
        "locality": "Bracknell",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00096056",
        "scheme": "GB-COH",
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "073336-2025-C100147-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryAddresses": [
            {
              "region": "UKJ"
            },
            {
              "region": "UKK"
            },
            {
              "region": "UKN"
            }
          ]
        }
      ],
      "value": {
        "amount": 2479000000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 360
      },
      "status": "active",
      "awardID": "073336-2025-C100147-1",
      "amendments": [
        {
          "id": "6",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This notice relates to the modification of an existing contract under regulation 72(1)(b) of the Public Contracts Regulations 2015 (\"PCR\"). Post Office Limited (\"POL\") requires a 12-month extension to its contract with Fujitsu Services Limited (\"FSL\") for the provision of its core trading platform Horizon (the \"Contract\"), from 01 April 2026 to 31 March 2027.  \nThe modification has become necessary because POL is in the process of procuring a replacement service provider (\"Replacement Provider\") to manage Horizon (the \"Procurement\") and that procurement activity and the mobilisation of the Replacement Provider will not be complete by 31 March 2026 when the Contract expires by effluxion of time. POL commenced the Procurement in the summer of 2025 and has been conducting the procedure at pace. POL expects that the Procurement will conclude and a new contract with the Replacement Provider put in place in Summer 2026 with transition activity commencing upon execution. It is necessary, therefore, to extend the Contract by 12 months to 31 March 2027. It would not have been possible for POL to have competed the opportunity to support Horizon during this period as any alternative tendered solution would not have been mobilised and transitioned to prior to 31st March 2026.  \nA change of contractor cannot be made for technical reasons. The existing Horizon system is a highly complex legacy platform, written in outdated versions of software languages, and incorporates five 'systems' in one (i.e., financial services, banking, government services, mails, and retail). Horizon is an aging platform and has an inflexible monolithic architecture that makes technology change difficult. It would not be possible to simply hand this system over to another supplier. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance. Furthermore, while there are other similar systems to Horizon available on the market, there are no alternative systems that currently meet all of Post Office's business needs without significant development or customisation. It would not, therefore, be technically possible to mobilise a replacement system before 31 March 2026. On that basis, there are technical reasons why a change of contractor cannot be made. \nChanging contractor would cause significant inconvenience and duplication of costs. It would cause service disruption, cause significant data migration issues, require substantial business change at short notice, threaten continuity of service and create risk in the transfer of know-how. Furthermore, changing contractor would result in sunk costs, including an increase in run costs, dual running costs, and additional exit/transition costs. \nThe modification is less than 50% of the original contract value. The Horizon support agreement was originally valued at approximately £846,700,000. The maximum value of the extension, if all options are called on during its term is approximately £41,000,000. The increase is, therefore, approximately 4.8% of the original contract value. \nIn summary, a change of contractor cannot be made for technical or economic reasons and would cause substantial inconvenience and duplication of costs for the Post Office. The value of the extension is substantially less than 50% of the original contract value. Accordingly, Post Office is satisfied that the modification can be made under regulation 72(1)(b) of the PCR.",
          "description": "A one year extension of all Services from the 1st April 2026 to the 31st March 2027. Other than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of FSL obligations in respect of: \nEnd of Service Life (EOSL) components, improved Governance for better management, Removal of Redundant Clauses and Schedules, maintenance of software that resides on HNG-X system, licenses required, updated contractors used by FSL and replacement of the current Fujitsu Services WAN,   from the date of the execution of the modification; and \nAdditional upgrades to address legacy End of Service Life components is estimated at £3,000,000 is also included in the modification value. \nNB: Any investment will be subject to POL agreeing suitable work orders with FSL."
        }
      ],
      "dateSigned": "2025-11-04T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
14 Mar 2025 · 009521-2025 · awardUpdate, contractUpdate
{
  "id": "009521-2025",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2025-03-14T16:09:58Z",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-COH-02154540",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "009521-2025-C100147-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-00096056",
          "name": "Fujitsu Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "description": "Continuing provision of application and service management, maintenance, development and support services under an existing software and IT services agreement relating to Point\nof Sale/Service ('POS') customer facing transactions across multiple channels.\nOther than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of the removal of FSL obligations in respect of: \n Court Support Services, Litigation Support and prosecution support from both the Clauses and the Security Management Service: Service Description  as well as Schedule A4 from the date of the execution of the modification; and \n Delivery of the Payment and Banking Service from 31st March 2025 or such earlier date as agreed between the Parties.\nAdditional upgrades to address legacy technical debt issues estimated at £21,000,000 is also included in the modification value. NB:  Any investment will be subject to POL agreeing suitable work orders with FSL.",
        "contractPeriod": {
          "durationInDays": 360
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ"
          },
          {
            "region": "UKK"
          },
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "1 Year Extension of the Horizon Services Agreement",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-COH-02154540",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2V 7ER",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.postoffice.co.uk"
      },
      "identifier": {
        "id": "02154540",
        "scheme": "GB-COH",
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    },
    {
      "id": "GB-COH-00096056",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK",
        "locality": "Bracknell",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00096056",
        "scheme": "GB-COH",
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "009521-2025-C100147-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryAddresses": [
            {
              "region": "UKJ"
            },
            {
              "region": "UKK"
            },
            {
              "region": "UKN"
            }
          ]
        }
      ],
      "value": {
        "amount": 2438000000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 360
      },
      "status": "active",
      "awardID": "009521-2025-C100147-1",
      "amendments": [
        {
          "id": "5",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This notice relates to the modification of an existing contract under regulation 72(1)(b) of the Public Contracts Regulations 2015 (\"PCR\").\nThe modification has become necessary because delays to Post Office Limited's (\"POL\") New Branch IT (\"NBIT\") project meant that it would not be possible to transition from its legacy system, Horizon - provided by Fujitsu Services Limited (\"FSL\"), to the new NBIT system before POL's contract with FSL expires by effluxion of time on 31st March 2025. By the time significant delays to the NBIT project had become apparent in October 2023, any alternative tendered solution to replace Horizon would not have been mobilised and transitioned to prior to 31st March 2025. It was, therefore, necessary to extend POL's contract with FSL for ongoing support of the Horizon system.\nA change of contractor cannot be made for technical reasons. The existing Horizon system is a highly complex legacy platform, written in outdated versions of software languages, and incorporates five 'systems' in one (i.e., financial services, banking, government services, mails, and retail). \"Horizon\" is an aging platform and has an inflexible monolithic architecture that makes technology change difficult. It would not be possible to simply hand this system over to another supplier. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance. Furthermore, while there are other similar systems to Horizon available on the market, there are no alternative systems that currently meet all of Post Office's business needs without significant development or customisation. It would not, therefore, be technically possible to mobilise a replacement system before 31 March 2025. On that basis, there are technical reasons why a change of contractor cannot be made.\nChanging contractor would cause significant inconvenience and duplication of costs. It would cause service disruption, cause significant data migration issues, require substantial business change at short notice, threaten continuity of service and create risk in the transfer of know-how. Furthermore, changing contractor would result in sunk costs, including an increase in run costs, dual running costs, and additional exit/transition costs. \nThe modification is less than 50% of the original contract value. The Horizon support agreement was originally valued at approximately £846,700,000. The maximum value of the extension, if all options are called on during its term is approximately £63,000,000. The increase is, therefore, approximately 7.4% of the original contract value.\nIn summary, a change of contractor cannot be made for technical or economic reasons and would cause substantial inconvenience and duplication of costs for the Post Office. The value of the extension is substantially less than 50% of the original contract value. Accordingly, Post Office is satisfied that the modification can be made under regulation 72(1)(b) of the PCR.",
          "description": "A one year extension of all Services from the 1st April 2025 to the 31st March 2026.\nOther than the extension of the term of the agreement, all other terms and conditions shall remain the same with the exception of the removal of FSL obligations in respect of: \n Court Support Services, Litigation Support and prosecution support from both the Clauses and the Security Management Service: Service Description as well as Schedule A4 from the date of the execution of the modification; and \n Delivery of the Payment and Banking Service from 31st March 2025 or such earlier date as agreed between the Parties.\nAdditional upgrades to address legacy technical debt issues estimated at £21,000,000 is also included in the modification value. NB:  Any investment will be subject to POL agreeing suitable work orders with FSL."
        }
      ],
      "dateSigned": "2024-11-29T00:00:00Z"
    }
  ],
  "description": "NB:  Technical issues with Find a Tender has delayed publication of this notice.",
  "initiationType": "tender"
}
7 Oct 2024 · 032026-2024 · award, contract
{
  "id": "032026-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "2",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-10-07T11:05:51+01:00",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-COH-02154540",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "032026-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-OC301540",
          "name": "KPMG LLP"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "C103138",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Option to extend for a further 12 month term."
        },
        "hasOptions": true,
        "description": "POL conducted a formal competitive tender through Crown Commercial Services G-Cloud 13 Framework for electronic disclosure management services.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Forensic and Electronic Disclosure Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Provision of professional services to support electronic disclosure management services, including the collection, processing and analysing of electronic data.",
    "classification": {
      "id": "79400000",
      "scheme": "CPV",
      "description": "Business and management consultancy and related services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-COH-02154540",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "http://www.postoffice.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "Retail, banking and postal services"
          }
        ]
      },
      "identifier": {
        "id": "02154540",
        "scheme": "GB-COH",
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    },
    {
      "id": "GB-COH-OC301540",
      "name": "KPMG LLP",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "OC301540",
        "scheme": "GB-COH",
        "legalName": "KPMG LLP"
      }
    },
    {
      "id": "GB-FTS-15206",
      "name": "Post Office Limited",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "032026-2024-1",
      "value": {
        "amount": 12000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "032026-2024-1",
      "dateSigned": "2024-08-01T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
21 Nov 2023 · 034447-2023 · awardUpdate, contractUpdate
{
  "id": "034447-2023",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2023-11-21T16:13:46Z",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-COH-02154540",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "034447-2023-N/A-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-0096056",
          "name": "Fujitsu Services Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "description": "Continuing provision of Data Centre Operations and Central Network Services (including Test Infrastructure)  under an existing Software and IT Services agreement relating to Point of Sale (\"POS\") customer facing transactions across multiple channels.",
        "contractPeriod": {
          "durationInDays": 360
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ]
      }
    ],
    "title": "Extension of the Data Centre Operations and Central Network Services (including Test Infrastructure)",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-COH-02154540",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2V 7ER",
        "countryName": "United Kingdom",
        "streetAddress": "100 Wood Street"
      },
      "details": {
        "url": "http://www.postoffice.co.uk"
      },
      "identifier": {
        "id": "02154540",
        "scheme": "GB-COH",
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    },
    {
      "id": "GB-COH-0096056",
      "name": "Fujitsu Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Bracknell",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "0096056",
        "scheme": "GB-COH",
        "legalName": "Fujitsu Services Ltd"
      }
    },
    {
      "id": "GB-COH-0096056",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Bracknell",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "0096056",
        "scheme": "GB-COH",
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "034447-2023-N/A-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryAddresses": [
            {
              "region": "UKI"
            }
          ]
        }
      ],
      "value": {
        "amount": 2375000000,
        "currency": "GBP"
      },
      "period": {
        "endDate": "2025-03-31T23:59:59+01:00",
        "startDate": "2024-04-01T00:00:00+01:00"
      },
      "status": "active",
      "awardID": "034447-2023-N/A-1",
      "amendments": [
        {
          "id": "3",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This Notice relates to the modification of an existing contract that has been necessary due to the following reasons:\nThe existing Horizon System is a highly complex platform, written in legacy versions of software languages and which incorporates five \"systems\" in one i.e. financial services, banking, government services, mails and retail. As an aging platform, the inflexible nature of  the construction of the architecture of \"Horizon\" itself makes technology change challenging.\nAccordingly, the Program to transfer the services to the Cloud encountered fundamental technical challenges that Post Office could not economically and technically overcome, and the business has taken the decision to pivot back to the existing Data Centres until the successful transfer of services out of Horizon and into its replacement NBIT (\"New Branch IT\").\nThe Data Centre Operations and Central Network Services cannot be transferred away from the original contractor in the short term because of the specific interoperability requirements, compounded by the highly complex nature of the existing infrastructure and the Post Office's business model and operating procedures. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance at this time. Awarding the services to a different contractor would also cause significant inconvenience in terms of service delivery, reliability and continuity of service including because of incomplete transfer of know-how.\nTherefore, Post Office has modified the contract in accordance with Regulation 72 (1) (b) of the Public Contracts Regulations 2015. The increase in price as a result of the modified contract is less than 50% of the original contract value. The Data Centre Operations and Central Network Services have thereby been extended for an additional period of 1 year from the 1st April 2024.",
          "description": "The following key amendments will be made to the Horizon Agreement.\nA 1 year extension of the Data Centre Operations and Central Network Services (including Test Infrastructure)."
        }
      ],
      "dateSigned": "2023-11-03T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
6 Apr 2023 · 010251-2023 · awardUpdate, contractUpdate
{
  "id": "010251-2023",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2023-04-06T16:39:12+01:00",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-COH-02154540",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "010251-2023-N/A-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-00096056",
          "name": "Fujitsu Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "description": "Continuing provision of Data Centre Operations and Central Network Services under an existing software and IT Services agreement relating to Point of Sale (\"POS\") customer facing transactions across multiple channels.",
        "contractPeriod": {
          "durationInDays": 360
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Extension of Horizon Data Centre Operations and Central Network Services.",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-COH-02154540",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "EC2Y 9AQ",
        "countryName": "United Kingdom",
        "streetAddress": "Finsbury Dials, 20 Finsbury Street"
      },
      "details": {
        "url": "https://www.postoffice.co.uk"
      },
      "identifier": {
        "id": "02154540",
        "scheme": "GB-COH",
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "procurement@postoffice.co.uk"
      }
    },
    {
      "id": "GB-COH-00096056",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Bracknell",
        "postalCode": "RG12 8SN",
        "countryName": "United Kingdom",
        "streetAddress": "Lovelace Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00096056",
        "scheme": "GB-COH",
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "010251-2023-N/A-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryAddresses": [
            {
              "region": "UK"
            }
          ]
        }
      ],
      "value": {
        "amount": 2339000000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 360
      },
      "status": "active",
      "awardID": "010251-2023-N/A-1",
      "amendments": [
        {
          "id": "2",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This Notice relates to the modification of an existing contract that has been necessary due to the following reasons:\nThe existing Horizon System is a highly complex platform, written in legacy versions of software languages and which incorporates five \"systems\" in one i.e. financial services, banking, government services, mails and retail. \"Horizon\" itself is an aging platform constructed on an inflexible monolithic architecture that makes technology change difficult.\nAccordingly, the Program to transfer the services to the Cloud encountered fundamental technical challenges that Post Office could not economically and technically overcome, and the business has taken the decision to pivot back to the existing  Data Centres until the successful transfer of services out of Horizon and into its replacement NBIT (\"New Branch IT\").\nThe Data Centre Operations and Central Network Services cannot be transferred away from the original contractor in the short term because of the specific interoperability requirements, compounded by the highly complex nature of the existing infrastructure and the Post Office's business model and operating procedures.  A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance at this time. Awarding the services to a different contractor would also cause significant inconvenience in terms of service delivery, reliability and continuity of service including because of incomplete transfer of know-how.\nTherefore, Post Office has modified the contract in accordance with Regulation 72 (1) (b) of the Public Contracts Regulations 2015. The increase in price as a result of the modified contract is less than 50% of the original contract value. The Data Centre Operations and Central Network Services have thereby been extended for an additional period of 1 year from the 1st April 2023.",
          "description": "The following key amendments will be made to the Horizon Agreement.\nA 1 year extension of the Data Centre Operations and Central Network Services."
        }
      ],
      "dateSigned": "2023-04-01T00:00:00+01:00"
    }
  ],
  "description": "The most recent modification to the contract was in 2021, contract notice 2021/S 000-009752.",
  "initiationType": "tender"
}
5 May 2021 · 009753-2021 · awardUpdate, contractUpdate
{
  "id": "009753-2021",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2021-05-05T18:01:15+01:00",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-FTS-15206",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "009753-2021-N/A-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-15207",
          "name": "Fujitsu Services Limited"
        },
        {
          "id": "GB-FTS-12512",
          "name": "Fujitsu Services Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "description": "Continuing provision of application and service management, maintenance, development and support services under an existing software and IT services agreement relating to Point of Sale/Service ('POS') customer facing transactions across multiple channels.\nModification will include inclusion of termination services to assist exit and transition to new supplier(s), including the exit of Datacentre Services, Network Services and shift of other services will be effective following issue of termination notice (planned to occur prior to March 2023).",
        "contractPeriod": {
          "durationInDays": 720
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "IT services: consulting, software development, Internet and support",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-15206",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.postoffice.co.uk"
      },
      "identifier": {
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "CVMTeamMailbox@postoffice.co.uk"
      }
    },
    {
      "id": "GB-FTS-15207",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-12512",
      "name": "Fujitsu Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Fujitsu Services Ltd"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "009753-2021-N/A-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryAddresses": [
            {
              "region": "UK"
            }
          ]
        }
      ],
      "value": {
        "amount": 2322500000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 720
      },
      "status": "active",
      "awardID": "009753-2021-N/A-1",
      "amendments": [
        {
          "id": "1",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This notice relates to the modification of an existing contract that has been necessary due to the following reasons. \nThe existing Horizon system is a highly complex, legacy platform, written in outdated versions of software languages, and incorporates five 'systems' in one i.e. financial services, banking, government services, mails, and retail. \"Horizon\" is an aging platform, and has an inflexible monolithic architecture that makes technology change difficult. It was not designed for multi-channel digital operations. \nThe services cannot for economic and technical reasons be provided by a contractor other than the original contractor before the expiry of the Horizon Agreement because of the specific interoperability requirements and the highly complex nature of the existing infrastructure and the Post Office's business model and operating procedures. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance. Awarding the contract to a different contractor would also cause significant inconvenience in terms of service delivery, reliability, and continuity of service, not least because of risk of incomplete transfer of know-how. Changing the original contractor would result in a number of sunk costs, including an increase in run costs, dual running costs, and additional exit/transition costs for a 2-year service term. \nThere would also be significant service risk as a result of engaging in two transitions of service provider within the relatively short time period of 2-3 years whereas an extension with the original contractor would just require one such transition. \nIn summary, a change of contractor cannot be made for technical or economic reasons and would cause substantial inconvenience and duplication of costs for the Post Office in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015. The increase in price as a result of the modified contract is less than 50 % of the original contract value.",
          "description": "The following key amendments will be made to the Horizon Agreement:\nExtension period:\nAdditional period of up to twenty-four months post-31st March 2023 to assist transition of services as per description below.\nServices during the extension period:\no In line with the development and modernisation of the HNG-X system, on-premises hosting and data centre operations services and central network services will not be extended and will expire on 31 March 2023 (to be replaced by a separately procured cloud hosting solution). It is anticipated that Post Office will exercise its existing rights in the Horizon Agreement to terminate these services prior to that date and that amendments will need to be made to the ongoing operational services to reflect this change.\no Certain digital development services and Post Office's obligation to purchase the services of a standing team of IT developers will also expire on 31 March 2023.\nFinancial matters:\nCertain financial matters, and in particular relating to charges, financial savings and spend commitments, will be amended to reflect the above changes in the scope of service.\nArrangements for exit:\no A process will be added to facilitate access to specified Fujitsu intellectual property so as to assist the Post Office on its development and modernisation of the HNG-X system and exit from the Horizon Agreement.\no A structured process will be added for addressing the replacement of end of life hardware and software components.\no As part of the transitional support, Post Office has requested that Fujitsu Services provides certain termination services and cooperation to facilitate the orderly transfer of responsibility to a new supplier(s)."
        }
      ],
      "dateSigned": "2021-04-30T00:00:00+01:00"
    }
  ],
  "description": "The most recent modification to the contract was in 2016, contract notice 2016/S 040-064427, and modification notice 2016/S 040-064434.",
  "initiationType": "tender"
}
5 May 2021 · 009752-2021 · award, contract
{
  "id": "009752-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-05-05T17:58:16+01:00",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-FTS-15206",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "009752-2021-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-12512",
          "name": "Fujitsu Services Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "The Horizon Agreement will be extended for a term of an additional one year to 31st March 2024, with the option of one additional year (as requested by Post Office)."
        },
        "hasOptions": true,
        "description": "In connection with the extension, the following key amendments will be made to the Horizon Agreement:\nServices during the extension period:\no In line with the development and modernisation of the HNG-X system, on-premises hosting and data centre operations services and central network services will not be extended and will expire on 31 March 2023 (to be replaced by a separately procured cloud hosting solution). It is anticipated that Post Office will exercise its existing rights in the Horizon Agreement to terminate these services prior to that date and that amendments will need to be made to the ongoing operational services to reflect this change.\no Certain digital development services and Post Office's obligation to purchase the services of a standing team of IT developers will also expire on 31 March 2023.\nFinancial matters:\no Certain financial matters, and in particular relating to charges, financial savings and spend commitments, will be amended to reflect the above changes in the scope of service.\nArrangements for exit:\no A process will be added to facilitate access to specified Fujitsu intellectual property so as to assist the Post Office on its development and modernisation of the HNG-X system and exit from the Horizon Agreement.\no A structured process will be added for addressing the replacement of end of life hardware and software components.\no As part of the transitional support, Post Office has requested that Fujitsu Services provides certain termination services and cooperation to facilitate the orderly transfer of responsibility to a new supplier(s).",
        "awardCriteria": {
          "criteria": [
            {
              "name": "N/A",
              "type": "quality",
              "description": "100"
            },
            {
              "type": "price",
              "description": "0"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "IT services: consulting, software development, Internet and support",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This Notice relates to a Modification to a Contract in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015. Post Office Limited (\"Post Office\" or \"the Authority\") entered into an agreement with Fujitsu Services Limited (\"Fujitsu Services\") dated 28th July 1999 (\"Horizon Agreement\") for the provision of certain services, including services in respect of the HNG-X system (\"Services\"). The Horizon Agreement is due to expire on 31st March 2023 . In order to prepare the Horizon Agreement for expiry and in order to receive transitional support from Fujitsu Services following such expiry, the Horizon Agreement will be extended for a term of an additional one year to 31st March 2024, with the option of one additional year (as requested by Post Office). In parallel, Post Office continues to revise and develop its system architecture and service delivery model. Further information about the modification is provided in section II.2.4. A Modification Notice will be separately issued.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This Notice relates to the modification of an existing contract that has been necessary due to the following reasons. \nThe Authority's existing Horizon system is a highly complex, legacy platform, written in outdated versions of software languages, and incorporates five 'systems' in one i.e. financial services, banking, government services, mails, and retail. \"Horizon\" is an aging platform, has an inflexible monolithic architecture that makes technology change difficult. It was not designed for multi-channel digital operations. The services cannot for economic and technical reasons be provided by a contractor other than the original contractor before the expiry of the Horizon Agreement because of the specific interoperability requirements and the highly complex nature of the existing infrastructure and the Authority's business model and operating procedures. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance. Awarding the contract to a different contractor would also cause significant inconvenience in terms of service delivery, reliability, and continuity of service, not least because of risk of incomplete transfer of know-how. Changing the original contractor would result in a number of sunk costs, including an increase in run costs, dual running costs, and additional exit/transition costs for a 2-year service term. There would also be significant service risk as a result of engaging in two transitions of service provider within the relatively short time period of 2-3 years whereas an extension with the original contractor would just require one such transition.\nIn summary, a change of contractor cannot be made for technical or economic reasons and would cause substantial inconvenience and duplication of costs for the Authority in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015. The increase in price as a result of the modified contract is less than 50 % of the original contract value.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      },
      {
        "id": "D_ADD_DELIVERIES_ORDERED",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "Additional deliveries by the original supplier ordered under the strict conditions stated in the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-15206",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.postoffice.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "Postal services"
          }
        ]
      },
      "identifier": {
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "CVMTeamMailbox@postoffice.co.uk"
      }
    },
    {
      "id": "GB-FTS-12512",
      "name": "Fujitsu Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Fujitsu Services Ltd"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "009752-2021-1",
      "value": {
        "amount": 42500000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "009752-2021-1",
      "dateSigned": "2021-04-30T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
6 Apr 2021 · 006992-2021 · award, contract
{
  "id": "006992-2021",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2021-04-06T13:10:54+01:00",
  "ocid": "ocds-h6vhtk-02a2c1",
  "buyer": {
    "id": "GB-FTS-11239",
    "name": "Post Office Limited"
  },
  "awards": [
    {
      "id": "006992-2021-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-11240",
          "name": "Fujitsu Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02a2c1",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "The Horizon Agreement will be extended for a term of an additional one year to 31st March 2024, with the option of one additional year (as requested by Post Office)."
        },
        "hasOptions": true,
        "description": "In connection with the extension, the following key amendments will be made to the Horizon Agreement: \nServices during the extension period:\no\tIn line with the development and modernisation of the HNG-X system, on-premises hosting and data centre operations services and central network services will not be extended and will expire on 31 March 2023 (to be replaced by a separately procured cloud hosting solution). It is anticipated that Post Office will exercise its existing rights in the Horizon Agreement to terminate these services prior to that date and that amendments will need to be made to the ongoing operational services to reflect this change.\no\tCertain digital development services and Post Office's obligation to purchase the services of a standing team of IT developers will also expire on 31 March 2023.\nFinancial matters:\no\tCertain financial matters, and in particular relating to charges, financial savings and spend commitments, will be amended to reflect the above changes in the scope of service. \nArrangements for exit:\no\tA process will be added to facilitate access to specified Fujitsu intellectual property so as to assist the Post Office on its development and modernisation of the HNG-X system and exit from the Horizon Agreement. \no\tA structured process will be added for addressing the replacement of end of life hardware and software components.\no\tAs part of the transitional support, Post Office has requested that Fujitsu Services provides certain termination services and cooperation to facilitate the orderly transfer of responsibility to a new supplier(s)."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "IT services: consulting, software development, Internet and support",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This Notice relates to a Modification to a Contract in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015. Post Office Limited (\"Post Office\" or \"the Authority\") entered into an agreement with Fujitsu Services Limited (\"Fujitsu Services\") dated 28th July 1999 (\"Horizon Agreement\") for the provision of certain services, including services in respect of the HNG-X system (\"Services\"). The Horizon Agreement is due to expire on 31st March 2023 . In order to prepare the Horizon Agreement for expiry and in order to receive transitional support from Fujitsu Services following such expiry, the Horizon Agreement will be extended for a term of an additional one year to 31st March 2024, with the option of one additional year (as requested by Post Office). In parallel, Post Office continues to revise and develop its system architecture and service delivery model.  Further information about the modification is provided in section II.2.4.  A Modification Notice will be separately issued.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This Notice relates to the modification of an existing contract that has been necessary due to the following reasons. The Authority's existing Horizon system is a highly complex, legacy platform, written in outdated versions of software languages, and incorporates five 'systems' in one i.e. financial services, banking, government services, mails, and retail. \"Horizon\" is an aging platform, has an inflexible monolithic architecture that makes technology change difficult.  It was not designed for multi-channel digital operations. The services cannot for economic and technical reasons be provided by a contractor other than the original contractor before the expiry of the Horizon Agreement because of the specific interoperability requirements and the highly complex nature of the existing infrastructure and the Authority's business model and operating procedures. A change of contractor would result in disproportionate technical difficulties in implementation as well as operation and maintenance. Awarding the contract to a different contractor would also cause significant inconvenience in terms of service delivery, reliability, and continuity of service, not least because of risk of incomplete transfer of know-how. Changing the original contractor would result in a number of sunk costs, including an increase in run costs, dual running costs, and additional exit/transition costs for a 2-year service term. There would also be significant service risk as a result of engaging in two transitions of service provider within the relatively short time period of 2-3 years whereas an extension with the original contractor would just require one such transition.\nIn  summary, a change of contractor cannot be made for technical or economic reasons and would cause substantial inconvenience and duplication of costs for the Authority in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015. The increase in price as a result of the modified contract is less than 50 % of the original contract value.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-11239",
      "name": "Post Office Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "EC2Y 9AQ",
        "countryName": "United Kingdom",
        "streetAddress": "Finsbury Dials, 20 Finsbury Square"
      },
      "details": {
        "url": "https://www.postoffice.com",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Post Office Limited"
      },
      "contactPoint": {
        "email": "CVMTeamMailbox@postoffice.co.uk"
      }
    },
    {
      "id": "GB-FTS-11240",
      "name": "Fujitsu Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "W1U 3BW",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Fujitsu Services Limited"
      }
    },
    {
      "id": "GB-FTS-88",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "006992-2021-1",
      "value": {
        "amount": 42500000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "006992-2021-1",
      "dateSigned": "2021-04-06T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}