Business Services Client-Side Partner

{
  "id": "079000-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 6,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "6",
        "value": 8,
        "measure": "bids",
        "relatedLot": "2"
      },
      {
        "id": "2",
        "value": 3,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "7",
        "value": 3,
        "measure": "smeBids",
        "relatedLot": "2"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "8",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "2"
      },
      {
        "id": "4",
        "value": 6,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "9",
        "value": 7,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "2"
      },
      {
        "id": "5",
        "value": 6,
        "measure": "electronicBids",
        "relatedLot": "1"
      },
      {
        "id": "10",
        "value": 8,
        "measure": "electronicBids",
        "relatedLot": "2"
      }
    ]
  },
  "date": "2026-08-19T13:40:42+01:00",
  "ocid": "ocds-h6vhtk-068bdb",
  "buyer": {
    "id": "GB-FTS-179412",
    "name": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000839917"
    }
  ],
  "awards": [
    {
      "id": "079000-2026-1",
      "title": "Technical and Commercial",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-109345",
          "name": "Capgemini"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "subcontracting": {
        "description": "Capgemini intend to sub-contract elements of this contract to Veran Performance Limited for targeted delivery support."
      },
      "hasSubcontracting": true
    },
    {
      "id": "079000-2026-2",
      "title": "People and Service Design",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-109345",
          "name": "Capgemini"
        }
      ],
      "relatedLots": [
        "2"
      ],
      "subcontracting": {
        "description": "Capgemini intend to sub-contract elements of this contract to Veran Performance Limited for targeted delivery support."
      },
      "hasSubcontracting": true
    }
  ],
  "tender": {
    "id": "NP06826MC",
    "lots": [
      {
        "id": "1",
        "title": "Technical and Commercial",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The technical and commercial requirements to support the Business Services Programme and Health Boards in delivering NHS Scotland responsibilities in relation to the ERP implementation, including reviewing, assessing and assuring the activities of the awarded Systems Integrator to achieve the successful design and implementation of the new ERP system",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Section A: Commercial Support",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Section B: Functional Design & Build",
              "type": "quality",
              "description": "20"
            },
            {
              "name": "Section C: Financial Management",
              "type": "quality",
              "description": "3"
            },
            {
              "name": "Section D: Technical Design",
              "type": "quality",
              "description": "20"
            },
            {
              "name": "Section E: Data",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Section F: Testing Management",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Section G: CSP Support and Assessment of the Systems Integrator",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Section H: Implementation Oversight",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Section I: Roll-out",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Section J: Relevant CVs",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "People and Service Design",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Relates to people and service design elements. This includes the common operating model (design and execution), change management and advising on the ERP system roll-out from a people and culture perspective.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Section A: Common Operating Model",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Section B: Change Management",
              "type": "quality",
              "description": "20"
            },
            {
              "name": "Section C: Programme Management",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Section D: Implementation Oversight",
              "type": "quality",
              "description": "20"
            },
            {
              "name": "Section E: Training Support",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Section F: Relevant CVs",
              "type": "quality",
              "description": "20"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Business Services Client-Side Partner",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "A procurement process for an integrated ERP system is currently in progress. The ERP system will replace the current Payroll, HR, Finance and Procurement systems currently being used by Scotland’s 21 Health Boards.\nPublic Services Delivery Scotland has procured a Client-Side Partner (CSP) to support the Business Services Programme in implementing the ERP solution, whilst also supporting the consequential changes to personnel and the ways in which they work.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-179412",
      "name": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "1 South Gyle Crescent."
      },
      "details": {
        "url": "http://publicservicesdelivery.scot/about/procurement/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
      },
      "contactPoint": {
        "email": "NSS.ITProcurement@nhs.scot",
        "telephone": "+44 1312756000"
      }
    },
    {
      "id": "GB-FTS-109345",
      "name": "Capgemini",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "countryName": "United Kingdom",
        "streetAddress": "36 South Gyle Crescent"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Capgemini"
      }
    },
    {
      "id": "GB-FTS-1171",
      "name": "Edinburgh Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chambers St"
      },
      "identifier": {
        "legalName": "Edinburgh Sheriff Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "079000-2026-1",
      "title": "Technical and Commercial",
      "value": {
        "amount": 10000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "079000-2026-1",
      "dateSigned": "2026-08-19T00:00:00+01:00"
    },
    {
      "id": "079000-2026-2",
      "title": "People and Service Design",
      "value": {
        "amount": 3000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "079000-2026-2",
      "dateSigned": "2026-08-19T00:00:00+01:00"
    }
  ],
  "description": "The value listed in Section II.1.7 encompasses the total value for both Lots 1 and 2 across the initial 48 month contract term plus the optional extension period of 12 months.\n(SC Ref:839917)",
  "initiationType": "tender"
}

{
  "id": "038144-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-04-27T15:24:47+01:00",
  "ocid": "ocds-h6vhtk-068bdb",
  "buyer": {
    "id": "GB-FTS-179412",
    "name": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000830292"
    }
  ],
  "tender": {
    "id": "NP06826MC",
    "lots": [
      {
        "id": "1",
        "title": "Lot 1 - Technical and Commercial",
        "status": "active",
        "renewal": {
          "description": "The contract includes an optional extension period of 12 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Lot 1 encompasses the technical and commercial requirements to support the NHSS National Programme Team and Health Boards in delivering the Authority responsibilities in relation to the new ERP solution, and review and assess the activities required by the systems integrator to achieve the successful design and implementation of the new system, including providing assurance of the systems integrator activities where required. Additional information: The value of this Lot is estimated to be GBP 10m.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Lot 2 - People and Service Design",
        "status": "active",
        "renewal": {
          "description": "The contract includes an optional extension period of 12 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Lot 2 relates to the people and service design elements of the new ERP solution implementation. This will include the common operating model (design and execution), change management and advising on the system roll-out from a people and culture perspective. Additional information: The value of this Lot is estimated to be GBP 3m.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "NHS Scotland Business Services Programme - Client-Side Partner",
    "value": {
      "amount": 13000000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2026-05-27T17:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "awardPeriod": {
      "startDate": "2026-05-27T17:00:00+01:00"
    },
    "description": "The Common Services Agency (more commonly known as Public Services Delivery Scotland or PSD Scotland) is undertaking an Open procurement process for a Client-Side Partner(s) to assist the NHS Scotland Business Service Progamme.\nThe Business Services Programme is currently undertaking a procurement process for an integrated ERP system. This Invitation to Tender (ITT) will be used to select an appropriate organisation(s) as a Client-Side Partner  who will support the NHSS National Programme Team in implementing the preferred ERP solution with the systems integrator, whilst also supporting on the consequential changes to personnel and the ways in which they work.",
    "tenderPeriod": {
      "endDate": "2026-05-27T17:00:00+01:00"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "economic",
          "minimum": "Bidders must demonstrate the following financial capacity over the last 3 years:\n- Lot 1 only - turnover in respect of its most recent three full financial years must have been equal to or more than GBP 8m per annum.\n- Lot 2 only - turnover in respect of its most recent three full financial years must have been equal to or more than GBP 2.4m per annum.\nAll Lots - profitability in respect of its most recent three full financial years must have been equal to or more than 7% of its annual turnover.\nBidders must confirm they have or will be able to obtain the required levels of insurance for all Lots:\n- Employer’s (compulsory) liability insurance = GBP 10 million;\n- Public liability insurance = GBP 10 million;\n- Professional indemnity insurance = GBP 10 million;",
          "appliesTo": [
            "supplier"
          ],
          "description": "Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. The Authority may require bidders to provide additional information to demonstrate financial standing. Additional information can include but not limited to:\n- parent company accounts (if applicable) –\n- deeds of guarantee banker’s statements and references - accountants’ references\n- management accounts\n- financial projections, including cash flow forecasts\n- details and evidence of previous contracts, including contract values\n- capital availability\n- guarantees may be required from parent companies and from banks.\nBidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-179412",
      "name": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "1 South Gyle Crescent."
      },
      "details": {
        "url": "http://publicservicesdelivery.scot/about/procurement/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
      },
      "contactPoint": {
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html",
        "email": "nss.ITprocurement@nhs.scot",
        "telephone": "+44 1312756000"
      }
    },
    {
      "id": "GB-FTS-324",
      "name": "Sheriff Court House",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chambers Street"
      },
      "identifier": {
        "legalName": "Sheriff Court House"
      }
    }
  ],
  "language": "en",
  "description": "The values provided in sections II.1.5 and II.2.14 include the initial contract terms of 48 months per Lot and the optional extension periods of 12 months per Lot.\nBidders can submit a tender for either Lot 1, Lot 2 or both. Bidders may be awarded to Lot 1 only, Lot 2 only or both based on the outcome of the evaluation for each individual Lot.\nThree areas have been set up on project 31692 of PCS-Tender:\n- SPD\n- Lot 1\n- Lot 2\nAll bidders must navigate to the SPD area and submit a completed SPD. This SPD will be valid for both Lot 1 and Lot 2, therefore only one SPD is required to be completed regardless of whether your organisation is bidding for one or both Lots. All attachments relevant to both Lots, including the Invitation to Tender, contract and appendices are saved within the attachments section of the SPD area on PCS-T. Bidders should then navigate to the relevant Lot(s) and respond to the requirements within.\nNHSS intend to host a Bidder Day on Teams at 9am - 10.30am on Tuesday 5th May. NHSS will provide a short presentation on the procurement and requirements and there will be time for bidders to ask questions. A Q&A wrap-up session will also be held at 4pm - 5pm on Tuesday 5th May. If you are interested in attending, please provide attendee email addresses via the PCS-T message board.\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 31692. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nA sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nBidders must agree to support the concept, provision and ongoing development of community benefits provision in relation to the Services. Bidders are required to provide a brief summary of the community benefits that have recently been delivered within Scotland, and also what impact and outcomes these have achieved. Bidders are also required to summarise any community/social benefits that will be delivered as part of this contract if successful. Bidders must also confirm that they will engage with the NHS Scotland Community Benefits Gateway (CBG).\n(SC Ref:830292)",
  "initiationType": "tender"
}