SHE Risk Assessment

TfL’s strategy for Safety, Health and Environment The Mayor of London, Sadiq Khan, has an ambitious programme to deliver an affordable, accessible, and safe transport network for London. To support this, we (TfL) created a new Safety, Health and Environment (SHE) directorate in April 2020. This directorate has a key role to play in supporting our business to deliver on its Vision Zero target of nobody being killed or seriously injured on the transport network by 2041. The SHE directorate is also responsible for coordinating actions to deliver our Corporate Environment Plan and reach net zero carbon emissions across its operations by 2030. TfL Safety Health and Environmental risk assessment We are a complex organisation and have a number of roles as an: • operator, • employer, • regulator, • client, and • Strategic Transport Authority. We have varied required and desired SHE outcomes. These include: • Achieving and maintaining legal/regulatory and voluntary standards compliance; • Gaining confidence we have effective controls in place to prevent SHE incidents; • Meeting mayoral commitments and targets within the Mayors Transport Strategy; • Delivering in line with TfL’s Vision and Values. We take a Zero Harm Approach to managing risks to these SHE outcomes, which means we want to prevent harm. We do this by controlling our risks both at strategic and tactical levels. On a tactical level, risks to SHE outcomes are managed through our risk assessment and risk management processes. Responsibility for risk management is determined by role, and the hazard and/or threats that role is accountable for mitigating. TfL as a Transport Operator As a transport operator, we must follow key legislation and regulations, including the requirement to assess the risks posed by our activities and operation. We also have a duty to ensure the health, safety and wellbeing of customers and members of the public on the public transport network, and anyone else who is affected by our activities. The minimum requirement is to manage these risks to a level that is as low as reasonably practicable. In our role as a transport operator, parts of our organisation and activities are regulated by the Office of Rail and Road (ORR). We must demonstrate annually to the ORR that we are a ‘fit and proper’ operator of railway assets and passenger services. Evidence of effective Safety, Health and Environment risk assessment and management, is one of the core components of securing our operating license. TfL as an Employer As an employer, we have a legal duty to identify, assess and control risks to our employees posed by TfL activities. We also have a duty to communicate those risks and controls to our employees. This is part of our broader duty to ensure the general safety, health and wellbeing of our employees. As an employer we can be subject to targeted inspections and investigations by enforcement authorities including the Health and Safety Executive, Environment Agency, and Local Authority Environmental teams. Failure to meet our statutory duties to assess and control SHE risks, could result in both harm to our employees, and prosecution. TfL as a Client As a Client, we procure and tender contracts to other organisations to build and operate transport on our behalf under the TfL roundel. The nature of responsibility for risk assessment and risk management may vary. In some context there is specific legislation in place to regulate client responsibilities. In other areas this is determined by contractual arrangements. We are currently undertaking a review to understand any requirements related to SHE risk assessment and risk management in areas where we are undertaking the client role. TfL as a Regulator TfL is a licencing authority and regulator of some transport modes, such as taxis and private hire vehicles, setting regulatory requirements and expectations of what is required from others, and monitoring in accordance with these. We are currently undertaking a review to understand any requirements related to SHE risk assessment and risk management in areas where we are acting as a Regulator. TfL as a Strategic Authority We are a strategic transport authority, and part of the Greater London Authority, with a role and responsibility to improve a number of strategic outcomes. We do this for Londoners, on behalf of the Mayor of London, in accordance with the Mayor’s Transport Strategy. In order to meet these outcomes we must assess and manage our strategic risks. We are currently undertaking a review to understand requirements related to SHE risk assessment and risk management in areas where we are acting as a Strategic Authority. SHE Risk Assessment Systems Replacement Project We rely on several systems to undertake SHE risk assessments, with some teams carrying out assessments in Microsoft Excel, and varying risk assessment and assessment methodologies used across the organisation. We also have a standalone system for COSHH/hazardous chemical risk assessments. Some of these solutions are at, or are nearing, end of life. Some areas still use paper-based risk assessments. We are looking for SHE Risk Assessment systems which support the following themes: Theme: Supporting employees • availability of regulation specific risk assessments, including: o COSHH/hazardous chemical risk management capabilities, o manual handling o vulnerable workers • how easy it is to access and complete risk assessments from wherever users work, incl. definition of mitigating actions, controls and ownership • how easy it is for mitigation owners to access records of mitigations assigned to them • user interface that presents information relevant to the user • risk assessment review scheduling, reminders and notifications • environmental risk assessment maturity • SHE risk management confidence scoring • using tech to promote safety, health and environment culture • evidence to support regulator, enforcement authority and other third part risk assessment requirements Theme: Data management and reporting • analytics, dashboard and self-serve reporting capabilities, including management-focussed consolidated risk “snapshots” • risk visualisations e.g. 5x5 matrix • support multiple risk methodologies and frameworks e.g. bow-tie, FMECA • centralised: o hazard creation and management o template creation and management o risk control creation and management, to enable risk knowledge sharing o repository of COSHH chemical safety data sheets • pre-defined: o SHE controls and locations as reference data o SHE hazards and locations/working environments as reference data • configurability for different organisational contexts and for new hazards • risk management framework compliance monitoring • audit trail of risk assessments, including versioning Theme: Integration • relevant connectors than enable data to be used in third-party business intelligence tools, e.g. Power BI • availability of an API that exposes SHE risk data to enable data feeds between systems e.g. incident reporting, investigation, digital assurance and any associated intellectual property implications Theme: Commercial • unique elements that suppliers in the market can bring over and above the standard offering • whether the market offers solutions for both SHE risk assessment and COSHH assessment Theme: Software prices • market prices, both up front implementation costs (including hypercare) and BAU support, license, hosting costs • licensing models Solution Maturity: While we are primarily interested in organisations providing risk assessment systems focussed on Safety, Health and Environment risk, we are interested to hear from suppliers in the wider risk assessment system marketplace. Additional information: This Prior Information Notice (PIN) is issued solely for the purpose of conducting a market engagement exercise and does not constitute any commitment by TfL to undertake any public procurement exercise in the future. TfL is not liable for any costs, fees or expenses incurred by any party participating in this market engagement exercise.