Security Services to Community Sites

{
  "id": "058917-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-06-23T12:24:01+01:00",
  "ocid": "ocds-h6vhtk-06bafd",
  "buyer": {
    "id": "GB-FTS-3524",
    "name": "NHS Greater Glasgow and Clyde"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000834385"
    }
  ],
  "tender": {
    "id": "GGC0982",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 2000000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "36 months, with 2 x 12 month extension options, total 60 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "NHS Greater Glasgow and Clyde (NHSGGC) require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP.\nThe service required is Key Holding, Alarm Activation (First Key holder response), and Manned Guard Security Services:\nKey Holding\nThe supplier will hold keys for all contracted sites. Keys are required as the supplier will be the Board’s first point of call for alarm activation, fire or intruder.\nAlarm Activation (First Key holder response)\nIn the event of alarm activation, the key holder will be required to attend the premises within one hour of notification and identify the activation cause. If necessary, they will be required to escalate with NHSGGC nominated employees or contractors of the Board in accordance with local contingency plans.\nSecurity Services.\nSecurity services is ad-hoc. The supplier will be expected to provide planned and unplanned cover, sometimes at very short notice.  Availability, punctuality, and reliability of the supplier’s security officers is essential. The main duties of the security officers will be to open and close premises and/or provide a manned security guard presence.  In the absence of a NHSGGC site caretaker, the manned security guard will be required to carry out additional duties, which will be outlined in the site Standard Operating Procedure. Examples of additional duties are gritting, receiving deliveries, checking public toilets as part of patrols and taking and returning bins from bin store to kerb side on collection days.\nThe supplier will be required to operate on a short-hour model, with security officers deployed across multiple sites throughout the city for 1 and 2 hour assignments, both early mornings and late evenings. This requires a flexible and reliable workforce, with officers who are fully Security Industry Authority (SIA) licensed and trained specifically for each individual site they attend.",
        "secondStage": {
          "maximumCandidates": 5
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "description": "40"
            },
            {
              "name": "Commerical",
              "type": "cost",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "selectionCriteria": {
          "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP."
        },
        "deliveryAddresses": [
          {
            "region": "UKM82"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          }
        ]
      }
    ],
    "title": "Security Services to Community Sites",
    "value": {
      "amount": 400000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHS Greater Glasgow and Clyde require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP.\nThe service required is Key Holding, Alarm Activation (First Key holder response), and Security Services.\nThis business sector is at risk of infiltrations by serious and organised crime (SOC). NHSGGC has therefore enhanced the criteria and will follow NHSGGC Procurement department's SOC mitigation protocol. Economic operators must comply fully with the conditions for participation set out in section III. Please read in conjunction with the Single Procurement Document which is provided via this contract notice.",
    "secondStage": {
      "invitationDate": "2026-09-01T00:00:00+01:00"
    },
    "tenderPeriod": {
      "endDate": "2026-07-27T13:00:00+01:00"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "79710000",
      "scheme": "CPV",
      "description": "Security services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 360
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "selective",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "All economic operators (EO's) must complete the Single Procurement Document (SPD) via the Public Contracts Scotland (PCS) portal. EO's must read the SPD in conjunction with all of the sections set out below. Failure to provide information will exclude EO's from participation in the tender stage.\nWith reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Stakeholder Information form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified. To assist in such verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.\nWith reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Declaration of Non-Involvement in Serious Organised Crime form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified above. To assist in such verification process organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.\nWith reference to SPD Question 4A2a, EO's must confirm all staff providing services to NHSGGC for this contract, must have the required level of disclosure in line with the Disclosure Scotland guidance, prior to the commencement of the contract. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.\nWith reference to SPD Question 4A2a, EO's must confirm all staff providing services to NHSGGC for this contract must receive Level 1 Child Protection Training prior to the commencement of this contract. This is a pass/fail question. In failing, EO's will be excluded from participation in in the tender stage."
        },
        {
          "type": "economic",
          "minimum": "With reference to SPD question 4B5b, EO's must hold and evidence Employer’s (Compulsory) Liability Insurance = GBP5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.\nWith reference to SPD question 4B5c, EO's must hold and evidence Public Liability Insurance = GBP10m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.",
          "appliesTo": [
            "supplier"
          ],
          "description": "With reference to SPD question 4B1a, EO’s are required to state turnover for the last three (3) financial years.\nMandatory criteria: Turnover for each year stated must be at least 1 times the estimated contract value stated in the Contract Notice.\nWith reference to SPD question 4B6, EO’s are required to provide the following ratios:\n- Current Ratio (Liquidity Ratio) of the Company (total current assets divided by total current liabilities) — Acceptable Range is >0.99\n- Net Profit Margin of the Company (net profits divided by revenue x100) -- Acceptable Range is >0 (i.e. positive) or higher\nThese ratios will be used to assess the EO's financial strength and security; and to determine whether a parent company guarantee or another instrument may be required by the Authority.\nWith reference to SPD question 4B6, and in line with NHSGGC’s SCO protocol, EO’s must provide one copy of the organisation’s FULLY audited accounts and if applicable the accounts of the group for the last three financial years, together with details of any significant changes since the last year end. The accounts should be in English and in UK Sterling. If the original documents are not in English, please provide copies of the original and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the pound buys exchange rate applicable on date of the contract advert. The auditors must certify the equivalent copy accounts. The original accounts should have been signed and dated by Directors and auditors or marked as draft. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. Should you wish the financial information from your parent company or group to be taken into consideration then a Parent Company Guarantee must be completed and returned. If a duly signed parent company guarantee in this form is not included in with your response, the financial information of the organisation submitting the questionnaire will be assessed. If an organisation is exempt to the requirement to publish audited accounts under the Companies Act 2006 or under The Charities Accounts (Scotland) Regulations 2006, then two years unaudited accounts should be provided together with a statement from the company’s principle banker. If an organisation is exempt from the audit requirement you must supply the last 2 years annual accounts certified by an independent Chartered Accountant or accompanied by a positive banker’s reference.\nWith reference to SPD question 4B.6, and in line with NHSGGC’s SOC protocol, EO’s must provide the organisation’s bank details on a company letterhead. A template of what information is required has been uploaded with this Contract Notice. This is a pass/fail question. In failing to provide, EO's will be excluded from participation in the tender stage.\nWith reference to SPD question 4B.6, and in line with NHSGGC’s SOC protocol, EO’s must provide appropriate statements from your principle bankers providing information as to funding and cash flow capacity to undertake the contract. This is a pass/fail question. In failing to provide, EO's will be excluded from participation in the tender stage."
        },
        {
          "type": "technical",
          "minimum": "With reference to SPD question 4D.1 Tenderers must evidence or commit to obtain ISO9001 or other documented quality management system endorsed by the organisation’s chief executive or equivalent.\nWith reference to SPD question 4D.1 EO’s must hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards\nWith reference to SPD question 4D.2 EO’s must evidence or commit to obtain ISO14001 or other documented quality management system endorsed by the organisation’s chief executive or equivalent.",
          "appliesTo": [
            "supplier"
          ],
          "description": "With reference to SPD question 4C1.2 EO's are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of four (4) instances of the organisation’s experience in delivering services similar to those described. If applicable, the Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). EO must use the template uploaded with this Contract Notice only to respond. If you do not provide 4 examples of experience or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage. This is a scored question with a weighting of 40%.\nWith reference to SPD question 4C3a what contingency plan do you have in place for staff sickness/absence? This is a scored question with a weighting of 25%.\nWith reference to SPD question 4C8.1 EO's are required to confirm their average annual manpower for the last three years? This is a scored question with a weighting of 10%.\nWith reference to SPD question 4C9 please provide details of IT & Software systems in place to service current contracts? This can be but not limited to; systems in place to respond to alarm activations, equipment to communicate with staff at all times, how staff are tracked when on/off sites. This is a scored question with a weighting of 25%."
        },
        {
          "type": "technical",
          "description": "With reference to SPD 4A1a, EO's must confirm and evidence they are a Security Industry\nAuthority (SIA) approved contractor as per the SIA Approved Contractor Scheme (ACS). This is pass/fail. In failing EOs will be excluded from participation in the tender stage.\nWith reference to SPD 4A1a, EO's must confirm all staff working on this contract have completed SIA mandatory training and passed all relevant background checks. This is pass/fail. In failing EOs will be excluded from participation in the tender stage."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-3524",
      "name": "NHS Greater Glasgow and Clyde",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G4 0SF",
        "countryName": "United Kingdom",
        "streetAddress": "Procurement Department, Glasgow Royal Infirmary, 84 Castle Street"
      },
      "details": {
        "url": "http://www.nhsggc.scot/about-us/procurement/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS Greater Glasgow and Clyde"
      },
      "contactPoint": {
        "url": "http://www.publiccontractsscotland.gov.uk",
        "name": "Marie Slaven",
        "email": "marie.slaven2@nhs.scot"
      }
    },
    {
      "id": "GB-FTS-2553",
      "name": "Glasgow Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Glasgow",
        "postalCode": "G5 9DA",
        "countryName": "United Kingdom",
        "streetAddress": "1 Carlton Place"
      },
      "identifier": {
        "legalName": "Glasgow Sheriff Court"
      }
    }
  ],
  "language": "en",
  "description": "This is a sector identified at risk of infiltration by serious organised crime (SOC) by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland and as such mitigating actions will be required as part of this procurement process. The procurement of the Security Services for Community Sites will follow the NHSGGC Procurement Department’s SOC mitigation protocol. EO's seeking to participate must provide the information required in this notice which will be pre-vetted by Greater Glasgow Serious Organised Crime Interventions, Police Scotland and NHSGGC Procurement team. Requested information must be uploaded with this Contract Notice via PCS portal and/or within the SPD. Failure to supply the required information will prevent the EO from proceeding to the tender stage.\nAs this contract involves a business sector at risk of SOC infiltration, sub-contracting is not allowed without the prior express agreement of the NHSGGC. Any sub-contractor will be required to be pre-vetted by the Greater Glasgow Serious Organised Crime Interventions unit of Police Scotland.\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=779026.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\nThe Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason: EO's will be required to inform the Board if they intend to sub-contract in line with the requirements of the SPD.\nCommunity benefits are included in this requirement. For more information see:\nhttps://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nCommunity benefits are included in this requirement. For more information see:\nhttps://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows: A scoring community benefits question will been asked within stage 2 Invitation to Tender documents.\n(SC Ref:779026)\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=834385.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nA scoring Community Benefits question will be asked within stage 2 Invitation to Tender documents.\n(SC Ref:834385)\nDownload the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=834385",
  "initiationType": "tender"
}