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AwardedFind a Tender · award

Ofcom Market Research Framework 2024 - 2028

Buyer: OFCOM →

BuyerOFCOM
StatusAwarded
DeadlineNot published
ValueValue not published
Published17 Jun 2024

What is being bought

Ofcom is tendering for a Market Research Framework. Ofcom’s Market Research team commissions primary research projects and services, working with a range of teams across the organisation, including Economics and Analytics, Networks and Communications, Broadcasting and Media Policy, Spectrum, Strategy & Policy and Online Safety. We require suppliers that can deliver high quality market research projects, with findings suitable for publication, following industry best practice. Examples of our work can be located on the Market Research section of the Ofcom website: https://www.ofcom.org.uk/research-and-data There will be six Market Research Lots in the new framework for the provision of standard market research services, each of which relate to a broad area of standard research expertise; Quantitative (Adults), Qualitative (Adults), Qualitative (Adults minority groups), Children’s Research (Qualitative and Quantitative), Online omnibus/ panel and Behavioural Insight. If Ofcom has a specialist or niche market research service requirement, we may choose to commission that through the framework, or we may choose to commission it via an open Invitation to Tender Process, by inviting specialist suppliers to bid. At this stage of the process, Applicants are invited to express an interest in providing standard market research services to Ofcom in one or more of these lots. Applicants that pass this initial assessment will be invited to take part in the second stage of the tender. If successful in the second stage of the tender, they will be added as suppliers to the framework agreement for a particular Lot(s).

Delivery location

UK · UK · UK · UK · UK · UK

Categories

Market research services 79310000Market research services 79310000

Lot details

Lot Lot 1 – Quantitative Research (Adults)

Suppliers will have expertise in standard quantitative research techniques, including face to face, online and telephone interviews. Robust data quality assurance processes are essential. Tenderers should also have expertise on research with UK citizens, consumers & audiences and with advanced statistical techniques, such as segmentations and key driver analysis. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Tenderers must be able to comply with the Market Research Society's Code of Conduct. Tenderers awarded a place on this Lot 1 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a "mini competition". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide the opportunity to bid for quantitative research projects that Ofcom considers to be non-standard or specialist in nature.

Statuscancelled

Award criteria
price

Lot Lot 2– Qualitative Research (Adults)

Suppliers will have expertise in a range of standard qualitative research techniques amongst UK citizens, consumers and audiences. For example, focus groups, depth interviews, deliberative techniques and ethnography. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Audio visual recording will often be required. Tenderers must be able to comply with the Market Research Society's Code of Conduct. Tenderers awarded a place on this Lot 2 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a "mini competition". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.

Statuscancelled

Award criteria
price

Lot Lot 3 – Qualitative Research (Adults minority groups)

Suppliers will have expertise in a range of qualitative research techniques amongst a minority or hard-to-reach group (or groups) of adults in the UK population. This Lot will include suppliers who have specialist expertise in conducting research among a particular group (e.g. disabled people, ethnic minority groups) and may also include suppliers who have the capacity and expertise to conduct research among a range of different minority groups. Ability to adapt methods to recruit and research inclusively with target populations will be key. Projects on this Lot will typically relate to broadcasting, but may include other sectors. Audio visual recording will often be required. Tenderers must be able to comply with the Market Research Society's Code of Conduct. Tenderers awarded a place on this Lot 3 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a "mini competition". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.

Statuscancelled

Award criteria
price

Lot Lot 4 – Children’s Research (Qualitative and Quantitative)

Suppliers will need to have the highest ethical and safeguarding standards, and experience of research with vulnerable children and sensitive topics. Our focus here is on online safety in relation to UK children. In 2023 we expect that the Online Safety Bill will be passed which will make Ofcom the regulator responsible for online safety in the UK. It is crucial that we secure an in-depth understanding of user experience, attitudes and behaviours. This means an increased need for us to conduct research with children, focused on online safety issues (which are often sensitive and difficult-to-research topics). The safety of participants and researchers is of utmost importance and successful suppliers will need to provide us with full details of ethics and safeguarding approaches. We are seeking research partners with experience and understanding in this area to deliver high-quality ethical research to inform public debate. It is possible that some of our research needs may require specialist expertise (e.g. trauma informed clinicians) and we are open to suppliers partnering with other specialists to meet project needs. Tenderers must be able to undertake qualitative and/or quantitative research that complies with the Market Research Society's Code of Conduct. Tenderers awarded a place on this Lot 4 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a "mini competition". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for children's research projects that Ofcom considers to be non-standard or specialist in nature

Statuscancelled

Award criteria
price

Lot Lot 5 – UK online omnibus/ panel surveys

Suppliers will need to be able to be able to deliver statistically robust online surveys amongst the UK population. Typical requirements will be for UK-representative samples, or for surveys amongst minority groups in the UK population (for example, customers of a particular supplier, or vulnerable groups). Our requirements from suppliers will typically be for a 'full-service' provision, to include advice, questionnaire design and analysis and reporting. Bids to join the framework will be assessed on this basis, although the winning bidder(s) will also be required to provide 'field and tab' services from time to time, where Ofcom would provide the agency with a questionnaire and the output requirement will be data tables and files only. Often, the projects commissioned on this lot will be designed to efficiently collect consumer data to deliver to relatively tight project deadlines. Tenderers must comply with the Market Research Society's Code of Conduct. Under Lot 5 the default position will be that Ofcom will call off specific service requirements on a ranking basis. The Tenderer ranked first under this Lot will be offered the work first, should they decline or not be in a position to complete the work the second placed supplier will be offered the work and so on.

Statuscancelled

Award criteria
price

Lot Lot 6 – Behavioural Insight

Suppliers will have good understanding and experience of projects that involve behavioural science. Our in-house behavioural insight team will require support for projects that apply behavioural science techniques to policy design, particularly with regards to online behaviour. We anticipate that suppliers on this Lot will be invited to submit proposals for projects including the provision of randomised control trials, literature reviews, user research (incl. user testing) and behavioural analysis among adults (and occasionally children). Tenderers awarded a place on this Lot 6 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a "mini competition". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for behavioural research projects that Ofcom considers to be non-standard or specialist in nature.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
Lot 1 – Quantitative Research (Adults)Market research servicesNot published
Lot 2– Qualitative Research (Adults)Market research servicesNot published
Lot 3 – Qualitative Research (Adults minority groups)Market research servicesNot published
Lot 4 – Children’s Research (Qualitative and Quantitative)Market research servicesNot published
Lot 5 – UK online omnibus/ panel surveysMarket research servicesNot published
Lot 6 – Behavioural InsightMarket research servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Market research services (79310000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7913,7424 median · 30.9 average (5,804 of 13,742 with a bid count)3.2 average (6,510 of 13,742 with named award suppliers)1 comparable price pairs
Same buyer194.5 median · 8.6 average (12 of 19 with a bid count)1.1 average (12 of 19 with named award suppliers)Not published
Delivery region: UK3,8154 median · 60 average (1,523 of 3,815 with a bid count)5.1 average (1,811 of 3,815 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Quantitative (Adults)

Statusactive
Value£20,000,000

Qualitative (Adults)

Statusactive
Value£20,000,000

Qualitative (Adult Minority Groups)

Statusactive
Value£20,000,000

Children's (Qualitative and Quantitative)

Statusactive
Value£20,000,000

Online Omnibus/Panel

Statusactive
Value£20,000,000

Behavioural Insight

Statusactive
Value£20,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03d630
Latest release ID018610-2024
Latest release timestampMon Jun 17 2024 12:44:52 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source6
Tender items in source6
Tender documents in source0
Awards in latest release6
Contracts in latest release6
Parties in latest release35

Notice history

DateEventReference
17 Jun 2024award, contract018610-2024
14 Jun 2023tender016890-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      "title": "Quantitative (Adults)",
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        {
          "id": "GB-FTS-116264",
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        {
          "id": "GB-FTS-116265",
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        {
          "id": "GB-FTS-116268",
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        {
          "id": "GB-FTS-116269",
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        {
          "id": "GB-FTS-116270",
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      "title": "Qualitative (Adults)",
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          "id": "GB-FTS-116264",
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        {
          "id": "GB-FTS-116269",
          "name": "MTM London Ltd"
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        {
          "id": "GB-FTS-77224",
          "name": "PA Consulting Services Limited"
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        {
          "id": "GB-FTS-116273",
          "name": "PricewaterhouseCoopers LLP"
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        {
          "id": "GB-FTS-116274",
          "name": "ESRO Ltd (Trading as Revealing Reality)"
        },
        {
          "id": "GB-FTS-116275",
          "name": "Kantar Public Limited trading as Verian"
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        {
          "id": "GB-FTS-116276",
          "name": "Verve Partners Limited"
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    {
      "id": "018610-2024-3",
      "title": "Qualitative (Adult Minority Groups)",
      "status": "active",
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          "name": "2CV Limited"
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        {
          "id": "GB-FTS-116271",
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        {
          "id": "GB-FTS-116265",
          "name": "Continental Research (BVA BDRC)"
        },
        {
          "id": "GB-FTS-116277",
          "name": "Explain Market Research Limited"
        },
        {
          "id": "GB-FTS-116278",
          "name": "Humankind Research"
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        {
          "id": "GB-FTS-116279",
          "name": "ICE Creates Ltd"
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        {
          "id": "GB-FTS-116280",
          "name": "IFF Research Ltd"
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        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116268",
          "name": "Jigsaw Research Ltd"
        },
        {
          "id": "GB-FTS-116272",
          "name": "Magenta Research Ltd."
        },
        {
          "id": "GB-FTS-116281",
          "name": "MEL Research Ltd"
        },
        {
          "id": "GB-FTS-116282",
          "name": "The National Centre for Social Research"
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        {
          "id": "GB-FTS-116283",
          "name": "Opinium Research LLP"
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        {
          "id": "GB-FTS-77224",
          "name": "PA Consulting Services Limited"
        },
        {
          "id": "GB-FTS-116273",
          "name": "PricewaterhouseCoopers LLP"
        },
        {
          "id": "GB-FTS-116270",
          "name": "Savanta Group Ltd"
        },
        {
          "id": "GB-FTS-116275",
          "name": "Kantar Public Limited trading as Verian"
        },
        {
          "id": "GB-FTS-116262",
          "name": "Yonder Consulting Limited"
        }
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    },
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      "id": "018610-2024-4",
      "title": "Children's (Qualitative and Quantitative)",
      "status": "active",
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          "id": "GB-FTS-116261",
          "name": "Beano Studios Ltd"
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        {
          "id": "GB-FTS-116263",
          "name": "The Behavioural Insights Team"
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        {
          "id": "GB-FTS-116264",
          "name": "BMG Research Limited"
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        {
          "id": "GB-FTS-116284",
          "name": "Discovery Research Limited"
        },
        {
          "id": "GB-FTS-116285",
          "name": "DJS Research Ltd"
        },
        {
          "id": "GB-FTS-116286",
          "name": "Firefish Limited"
        },
        {
          "id": "GB-FTS-116280",
          "name": "IFF Research Ltd"
        },
        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116272",
          "name": "Magenta Research Ltd."
        },
        {
          "id": "GB-FTS-116281",
          "name": "MEL Research Ltd"
        },
        {
          "id": "GB-FTS-116283",
          "name": "Opinium Research LLP"
        },
        {
          "id": "GB-FTS-116274",
          "name": "ESRO Ltd (Trading as Revealing Reality)"
        }
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    {
      "id": "018610-2024-5",
      "title": "Online Omnibus/Panel",
      "status": "active",
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          "name": "Yonder Consulting Limited"
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          "name": "The Behavioural Insights Team"
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          "name": "Cowry Consulting LTD"
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          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
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          "id": "GB-FTS-116288",
          "name": "Irrational Agency Limited"
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          "id": "GB-FTS-116290",
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          "name": "Verve Partners Limited"
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  ],
  "tender": {
    "id": "C20231581",
    "lots": [
      {
        "id": "Lot 1 – Quantitative Research (Adults)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have expertise in standard quantitative research techniques, including face to face, online and telephone interviews. Robust data quality assurance processes are essential. Tenderers should also have expertise on research with UK citizens, consumers & audiences and with advanced statistical techniques, such as segmentations and key driver analysis. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Tenderers must be able to comply with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 1 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide the opportunity to bid for quantitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 2– Qualitative Research (Adults)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have expertise in a range of standard qualitative research techniques amongst UK citizens, consumers and audiences. For example, focus groups, depth interviews, deliberative techniques and ethnography. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Audio visual recording will often be required. Tenderers must be able to comply with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 2 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 3 – Qualitative Research (Adults minority groups)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have expertise in a range of qualitative research techniques amongst a minority or hard-to-reach group (or groups) of adults in the UK population. This Lot will include suppliers who have specialist expertise in conducting research among a particular group (e.g. disabled people, ethnic minority groups) and may also include suppliers who have the capacity and expertise to conduct research among a range of different minority groups. Ability to adapt methods to recruit and research inclusively with target populations will be key.\nProjects on this Lot will typically relate to broadcasting, but may include other sectors. Audio visual recording will often be required. Tenderers must be able to comply with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 3 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will need to have the highest ethical and safeguarding standards, and experience of research with vulnerable children and sensitive topics. Our focus here is on online safety in relation to UK children. In 2023 we expect that the Online Safety Bill will be passed which will make Ofcom the regulator responsible for online safety in the UK. It is crucial that we secure an in-depth understanding of user experience, attitudes and behaviours. This means an increased need for us to conduct research with children, focused on online safety issues (which are often sensitive and difficult-to-research topics). The safety of participants and researchers is of utmost importance and successful suppliers will need to provide us with full details of ethics and safeguarding approaches. We are seeking research partners with experience and understanding in this area to deliver high-quality ethical research to inform public debate. It is possible that some of our research needs may require specialist expertise (e.g. trauma informed clinicians) and we are open to suppliers partnering with other specialists to meet project needs. Tenderers must be able to undertake qualitative and/or quantitative research that complies with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 4 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for children's research projects that Ofcom considers to be non-standard or specialist in nature",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 5 – UK online omnibus/ panel surveys",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will need to be able to be able to deliver statistically robust online surveys amongst the UK population. Typical requirements will be for UK-representative samples, or for surveys amongst minority groups in the UK population (for example, customers of a particular supplier, or vulnerable groups).\nOur requirements from suppliers will typically be for a 'full-service' provision, to include advice, questionnaire design and analysis and reporting. Bids to join the framework will be assessed on this basis, although the winning bidder(s) will also be required to provide 'field and tab' services from time to time, where Ofcom would provide the agency with a questionnaire and the output requirement will be data tables and files only.\nOften, the projects commissioned on this lot will be designed to efficiently collect consumer data to deliver to relatively tight project deadlines. Tenderers must comply with the Market Research Society's Code of Conduct.\nUnder Lot 5 the default position will be that Ofcom will call off specific service requirements on a ranking basis. The Tenderer ranked first under this Lot will be offered the work first, should they decline or not be in a position to complete the work the second placed supplier will be offered the work and so on.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 6 – Behavioural Insight",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have good understanding and experience of projects that involve behavioural science.\nOur in-house behavioural insight team will require support for projects that apply behavioural science techniques to policy design, particularly with regards to online behaviour.\nWe anticipate that suppliers on this Lot will be invited to submit proposals for projects including the provision of randomised control trials, literature reviews, user research (incl. user testing) and behavioural analysis among adults (and occasionally children).\nTenderers awarded a place on this Lot 6 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for behavioural research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "Lot 1 – Quantitative Research (Adults)",
        "relatedLot": "Lot 1 – Quantitative Research (Adults)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 2– Qualitative Research (Adults)",
        "relatedLot": "Lot 2– Qualitative Research (Adults)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 3 – Qualitative Research (Adults minority groups)",
        "relatedLot": "Lot 3 – Qualitative Research (Adults minority groups)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "relatedLot": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 5 – UK online omnibus/ panel surveys",
        "relatedLot": "Lot 5 – UK online omnibus/ panel surveys",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 6 – Behavioural Insight",
        "relatedLot": "Lot 6 – Behavioural Insight",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      }
    ],
    "title": "Ofcom Market Research Framework 2024 - 2028",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Ofcom is tendering for a Market Research Framework. Ofcom’s Market Research team commissions primary research projects and services, working with a range of teams across the organisation, including Economics and Analytics, Networks and Communications, Broadcasting and Media Policy, Spectrum, Strategy & Policy and Online Safety. We require suppliers that can deliver high quality market research projects, with findings suitable for publication, following industry best practice. Examples of our work can be located on the Market Research section of the Ofcom website: https://www.ofcom.org.uk/research-and-data \nThere will be six Market Research Lots in the new framework for the provision of standard market research services, each of which relate to a broad area of standard research expertise; Quantitative (Adults), Qualitative (Adults), Qualitative (Adults minority groups), Children’s Research (Qualitative and Quantitative), Online omnibus/ panel and Behavioural Insight. If Ofcom has a specialist or niche market research service requirement, we may choose to commission that through the framework, or we may choose to commission it via an open Invitation to Tender Process, by inviting specialist suppliers to bid.\nAt this stage of the process, Applicants are invited to express an interest in providing standard market research services to Ofcom in one or more of these lots. Applicants that pass this initial assessment will be invited to take part in the second stage of the tender.  If successful in the second stage of the tender, they will be added as suppliers to the framework agreement for a particular Lot(s).",
    "classification": {
      "id": "79310000",
      "scheme": "CPV",
      "description": "Market research services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
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      "name": "OFCOM",
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        "locality": "London",
        "postalCode": "SE1 9HA",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk",
        "buyerProfile": "https://ofcom.bravosolution.co.uk",
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      "contactPoint": {
        "name": "Hayley Watson, Senior Procurement Manager",
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        "countryName": "United Kingdom"
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        "legalName": "2CV Limited"
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      "name": "Beano Studios Ltd",
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        "countryName": "United Kingdom"
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      "details": {
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        "id": "10054526",
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    },
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      "id": "GB-FTS-116262",
      "name": "Yonder Consulting Limited",
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        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
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      "identifier": {
        "id": "4153928",
        "legalName": "Yonder Consulting Limited"
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      "id": "GB-FTS-116263",
      "name": "The Behavioural Insights Team",
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        "id": "08567792",
        "legalName": "The Behavioural Insights Team"
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      "id": "GB-FTS-116264",
      "name": "BMG Research Limited",
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      "address": {
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        "locality": "Helsby",
        "countryName": "United Kingdom"
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      "identifier": {
        "id": "02841970",
        "legalName": "BMG Research Limited"
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      "id": "GB-FTS-116265",
      "name": "Continental Research (BVA BDRC)",
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        "locality": "London",
        "countryName": "United Kingdom"
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      "identifier": {
        "id": "02578457",
        "legalName": "Continental Research (BVA BDRC)"
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    {
      "id": "GB-FTS-116266",
      "name": "Critical Research Ltd",
      "roles": [
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        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
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      "identifier": {
        "id": "6566825",
        "legalName": "Critical Research Ltd"
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    {
      "id": "GB-FTS-116267",
      "name": "Ipsos UK",
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      "address": {
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        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
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      "identifier": {
        "id": "00948470",
        "legalName": "Ipsos UK"
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    {
      "id": "GB-FTS-116268",
      "name": "Jigsaw Research Ltd",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
        "id": "07642707",
        "legalName": "Jigsaw Research Ltd"
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    },
    {
      "id": "GB-FTS-116269",
      "name": "MTM London Ltd",
      "roles": [
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      "address": {
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    {
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      "name": "Savanta Group Ltd",
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        "locality": "London",
        "countryName": "United Kingdom"
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      "details": {
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      "identifier": {
        "id": "281352",
        "legalName": "Savanta Group Ltd"
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    },
    {
      "id": "GB-FTS-116271",
      "name": "Blue Marble Research",
      "roles": [
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      "address": {
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        "locality": "Croscombe",
        "countryName": "United Kingdom"
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        "id": "5639871",
        "legalName": "Blue Marble Research"
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    {
      "id": "GB-FTS-116272",
      "name": "Magenta Research Ltd.",
      "roles": [
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      "address": {
        "region": "UK",
        "locality": "Surbiton",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
        "id": "09982818",
        "legalName": "Magenta Research Ltd."
      }
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      "id": "GB-FTS-77224",
      "name": "PA Consulting Services Limited",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00414220",
        "legalName": "PA Consulting Services Limited"
      }
    },
    {
      "id": "GB-FTS-116273",
      "name": "PricewaterhouseCoopers LLP",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "OC303525",
        "legalName": "PricewaterhouseCoopers LLP"
      }
    },
    {
      "id": "GB-FTS-116274",
      "name": "ESRO Ltd (Trading as Revealing Reality)",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Clapham",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "ESRO Ltd (Trading as Revealing Reality)"
      }
    },
    {
      "id": "GB-FTS-116275",
      "name": "Kantar Public Limited trading as Verian",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "13663077",
        "legalName": "Kantar Public Limited trading as Verian"
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    },
    {
      "id": "GB-FTS-116276",
      "name": "Verve Partners Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "06663787",
        "legalName": "Verve Partners Limited"
      }
    },
    {
      "id": "GB-FTS-116277",
      "name": "Explain Market Research Limited",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Newcastle upon Tyne",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02880683",
        "legalName": "Explain Market Research Limited"
      }
    },
    {
      "id": "GB-FTS-116278",
      "name": "Humankind Research",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Hove",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
        "id": "10690925",
        "legalName": "Humankind Research"
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      "id": "GB-FTS-116279",
      "name": "ICE Creates Ltd",
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        "region": "UK",
        "locality": "Wirral",
        "countryName": "United Kingdom"
      },
      "details": {
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        "id": "732833240",
        "legalName": "ICE Creates Ltd"
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      "name": "IFF Research Ltd",
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        "locality": "London",
        "countryName": "United Kingdom"
      },
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        "locality": "Birmingham",
        "countryName": "United Kingdom"
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        "legalName": "MEL Research Ltd"
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      "name": "The National Centre for Social Research",
      "roles": [
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      "address": {
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        "locality": "London",
        "countryName": "United Kingdom"
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      "identifier": {
        "id": "4392418",
        "legalName": "The National Centre for Social Research"
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      "id": "GB-FTS-116283",
      "name": "Opinium Research LLP",
      "roles": [
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      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
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      "identifier": {
        "id": "OC331181",
        "legalName": "Opinium Research LLP"
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    {
      "id": "GB-FTS-116284",
      "name": "Discovery Research Limited",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
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      "details": {
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        "id": "03068609",
        "legalName": "Discovery Research Limited"
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      "name": "DJS Research Ltd",
      "roles": [
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      "address": {
        "region": "UK",
        "locality": "Stockport",
        "countryName": "United Kingdom"
      },
      "details": {
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        "id": "5494158",
        "legalName": "DJS Research Ltd"
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      "name": "Firefish Limited",
      "roles": [
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        "locality": "London",
        "countryName": "United Kingdom"
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        "legalName": "Firefish Limited"
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      "name": "Cowry Consulting LTD",
      "roles": [
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      "address": {
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        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
        "id": "9819435",
        "legalName": "Cowry Consulting LTD"
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    },
    {
      "id": "GB-FTS-116288",
      "name": "Irrational Agency Limited",
      "roles": [
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      "address": {
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        "locality": "London",
        "countryName": "United Kingdom"
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        "legalName": "Irrational Agency Limited"
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      "name": "London Economics Ltd",
      "roles": [
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      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
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        "id": "04083204",
        "legalName": "London Economics Ltd"
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    {
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      "name": "Trinity McQueen Ltd",
      "roles": [
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      "address": {
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        "locality": "Leeds",
        "countryName": "United Kingdom"
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      "identifier": {
        "id": "08389485",
        "legalName": "Trinity McQueen Ltd"
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    },
    {
      "id": "GB-FTS-70157",
      "name": "Court of Appeal of England and Wales",
      "roles": [
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        "mediationBody"
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      "address": {
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        "countryName": "United Kingdom"
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      "identifier": {
        "legalName": "Court of Appeal of England and Wales"
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    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018610-2024-1",
      "title": "Quantitative (Adults)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-1",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-2",
      "title": "Qualitative (Adults)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-2",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-3",
      "title": "Qualitative (Adult Minority Groups)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-3",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-4",
      "title": "Children's (Qualitative and Quantitative)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-4",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-5",
      "title": "Online Omnibus/Panel",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-5",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-6",
      "title": "Behavioural Insight",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-6",
      "dateSigned": "2024-02-14T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
17 Jun 2024 · 018610-2024 · award, contract
{
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        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116268",
          "name": "Jigsaw Research Ltd"
        },
        {
          "id": "GB-FTS-116269",
          "name": "MTM London Ltd"
        },
        {
          "id": "GB-FTS-116270",
          "name": "Savanta Group Ltd"
        }
      ]
    },
    {
      "id": "018610-2024-2",
      "title": "Qualitative (Adults)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-116260",
          "name": "2CV Limited"
        },
        {
          "id": "GB-FTS-116271",
          "name": "Blue Marble Research"
        },
        {
          "id": "GB-FTS-116264",
          "name": "BMG Research Limited"
        },
        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116268",
          "name": "Jigsaw Research Ltd"
        },
        {
          "id": "GB-FTS-116272",
          "name": "Magenta Research Ltd."
        },
        {
          "id": "GB-FTS-116269",
          "name": "MTM London Ltd"
        },
        {
          "id": "GB-FTS-77224",
          "name": "PA Consulting Services Limited"
        },
        {
          "id": "GB-FTS-116273",
          "name": "PricewaterhouseCoopers LLP"
        },
        {
          "id": "GB-FTS-116274",
          "name": "ESRO Ltd (Trading as Revealing Reality)"
        },
        {
          "id": "GB-FTS-116275",
          "name": "Kantar Public Limited trading as Verian"
        },
        {
          "id": "GB-FTS-116276",
          "name": "Verve Partners Limited"
        }
      ]
    },
    {
      "id": "018610-2024-3",
      "title": "Qualitative (Adult Minority Groups)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-116260",
          "name": "2CV Limited"
        },
        {
          "id": "GB-FTS-116271",
          "name": "Blue Marble Research"
        },
        {
          "id": "GB-FTS-116265",
          "name": "Continental Research (BVA BDRC)"
        },
        {
          "id": "GB-FTS-116277",
          "name": "Explain Market Research Limited"
        },
        {
          "id": "GB-FTS-116278",
          "name": "Humankind Research"
        },
        {
          "id": "GB-FTS-116279",
          "name": "ICE Creates Ltd"
        },
        {
          "id": "GB-FTS-116280",
          "name": "IFF Research Ltd"
        },
        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116268",
          "name": "Jigsaw Research Ltd"
        },
        {
          "id": "GB-FTS-116272",
          "name": "Magenta Research Ltd."
        },
        {
          "id": "GB-FTS-116281",
          "name": "MEL Research Ltd"
        },
        {
          "id": "GB-FTS-116282",
          "name": "The National Centre for Social Research"
        },
        {
          "id": "GB-FTS-116283",
          "name": "Opinium Research LLP"
        },
        {
          "id": "GB-FTS-77224",
          "name": "PA Consulting Services Limited"
        },
        {
          "id": "GB-FTS-116273",
          "name": "PricewaterhouseCoopers LLP"
        },
        {
          "id": "GB-FTS-116270",
          "name": "Savanta Group Ltd"
        },
        {
          "id": "GB-FTS-116275",
          "name": "Kantar Public Limited trading as Verian"
        },
        {
          "id": "GB-FTS-116262",
          "name": "Yonder Consulting Limited"
        }
      ]
    },
    {
      "id": "018610-2024-4",
      "title": "Children's (Qualitative and Quantitative)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-116261",
          "name": "Beano Studios Ltd"
        },
        {
          "id": "GB-FTS-116263",
          "name": "The Behavioural Insights Team"
        },
        {
          "id": "GB-FTS-116264",
          "name": "BMG Research Limited"
        },
        {
          "id": "GB-FTS-116284",
          "name": "Discovery Research Limited"
        },
        {
          "id": "GB-FTS-116285",
          "name": "DJS Research Ltd"
        },
        {
          "id": "GB-FTS-116286",
          "name": "Firefish Limited"
        },
        {
          "id": "GB-FTS-116280",
          "name": "IFF Research Ltd"
        },
        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116272",
          "name": "Magenta Research Ltd."
        },
        {
          "id": "GB-FTS-116281",
          "name": "MEL Research Ltd"
        },
        {
          "id": "GB-FTS-116283",
          "name": "Opinium Research LLP"
        },
        {
          "id": "GB-FTS-116274",
          "name": "ESRO Ltd (Trading as Revealing Reality)"
        }
      ]
    },
    {
      "id": "018610-2024-5",
      "title": "Online Omnibus/Panel",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-116262",
          "name": "Yonder Consulting Limited"
        },
        {
          "id": "GB-FTS-116270",
          "name": "Savanta Group Ltd"
        },
        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        }
      ]
    },
    {
      "id": "018610-2024-6",
      "title": "Behavioural Insight",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-116263",
          "name": "The Behavioural Insights Team"
        },
        {
          "id": "GB-FTS-116287",
          "name": "Cowry Consulting LTD"
        },
        {
          "id": "GB-FTS-116267",
          "name": "Ipsos UK"
        },
        {
          "id": "GB-FTS-116288",
          "name": "Irrational Agency Limited"
        },
        {
          "id": "GB-FTS-116289",
          "name": "London Economics Ltd"
        },
        {
          "id": "GB-FTS-116275",
          "name": "Kantar Public Limited trading as Verian"
        },
        {
          "id": "GB-FTS-116290",
          "name": "Trinity McQueen Ltd"
        },
        {
          "id": "GB-FTS-116276",
          "name": "Verve Partners Limited"
        }
      ]
    }
  ],
  "tender": {
    "id": "C20231581",
    "lots": [
      {
        "id": "Lot 1 – Quantitative Research (Adults)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have expertise in standard quantitative research techniques, including face to face, online and telephone interviews. Robust data quality assurance processes are essential. Tenderers should also have expertise on research with UK citizens, consumers & audiences and with advanced statistical techniques, such as segmentations and key driver analysis. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Tenderers must be able to comply with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 1 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide the opportunity to bid for quantitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 2– Qualitative Research (Adults)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have expertise in a range of standard qualitative research techniques amongst UK citizens, consumers and audiences. For example, focus groups, depth interviews, deliberative techniques and ethnography. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Audio visual recording will often be required. Tenderers must be able to comply with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 2 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 3 – Qualitative Research (Adults minority groups)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have expertise in a range of qualitative research techniques amongst a minority or hard-to-reach group (or groups) of adults in the UK population. This Lot will include suppliers who have specialist expertise in conducting research among a particular group (e.g. disabled people, ethnic minority groups) and may also include suppliers who have the capacity and expertise to conduct research among a range of different minority groups. Ability to adapt methods to recruit and research inclusively with target populations will be key.\nProjects on this Lot will typically relate to broadcasting, but may include other sectors. Audio visual recording will often be required. Tenderers must be able to comply with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 3 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will need to have the highest ethical and safeguarding standards, and experience of research with vulnerable children and sensitive topics. Our focus here is on online safety in relation to UK children. In 2023 we expect that the Online Safety Bill will be passed which will make Ofcom the regulator responsible for online safety in the UK. It is crucial that we secure an in-depth understanding of user experience, attitudes and behaviours. This means an increased need for us to conduct research with children, focused on online safety issues (which are often sensitive and difficult-to-research topics). The safety of participants and researchers is of utmost importance and successful suppliers will need to provide us with full details of ethics and safeguarding approaches. We are seeking research partners with experience and understanding in this area to deliver high-quality ethical research to inform public debate. It is possible that some of our research needs may require specialist expertise (e.g. trauma informed clinicians) and we are open to suppliers partnering with other specialists to meet project needs. Tenderers must be able to undertake qualitative and/or quantitative research that complies with the Market Research Society's Code of Conduct.\nTenderers awarded a place on this Lot 4 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for children's research projects that Ofcom considers to be non-standard or specialist in nature",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 5 – UK online omnibus/ panel surveys",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will need to be able to be able to deliver statistically robust online surveys amongst the UK population. Typical requirements will be for UK-representative samples, or for surveys amongst minority groups in the UK population (for example, customers of a particular supplier, or vulnerable groups).\nOur requirements from suppliers will typically be for a 'full-service' provision, to include advice, questionnaire design and analysis and reporting. Bids to join the framework will be assessed on this basis, although the winning bidder(s) will also be required to provide 'field and tab' services from time to time, where Ofcom would provide the agency with a questionnaire and the output requirement will be data tables and files only.\nOften, the projects commissioned on this lot will be designed to efficiently collect consumer data to deliver to relatively tight project deadlines. Tenderers must comply with the Market Research Society's Code of Conduct.\nUnder Lot 5 the default position will be that Ofcom will call off specific service requirements on a ranking basis. The Tenderer ranked first under this Lot will be offered the work first, should they decline or not be in a position to complete the work the second placed supplier will be offered the work and so on.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      },
      {
        "id": "Lot 6 – Behavioural Insight",
        "status": "cancelled",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "description": "Suppliers will have good understanding and experience of projects that involve behavioural science.\nOur in-house behavioural insight team will require support for projects that apply behavioural science techniques to policy design, particularly with regards to online behaviour.\nWe anticipate that suppliers on this Lot will be invited to submit proposals for projects including the provision of randomised control trials, literature reviews, user research (incl. user testing) and behavioural analysis among adults (and occasionally children).\nTenderers awarded a place on this Lot 6 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a \"mini competition\". Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for behavioural research projects that Ofcom considers to be non-standard or specialist in nature.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "Lot 1 – Quantitative Research (Adults)",
        "relatedLot": "Lot 1 – Quantitative Research (Adults)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 2– Qualitative Research (Adults)",
        "relatedLot": "Lot 2– Qualitative Research (Adults)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 3 – Qualitative Research (Adults minority groups)",
        "relatedLot": "Lot 3 – Qualitative Research (Adults minority groups)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "relatedLot": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 5 – UK online omnibus/ panel surveys",
        "relatedLot": "Lot 5 – UK online omnibus/ panel surveys",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 6 – Behavioural Insight",
        "relatedLot": "Lot 6 – Behavioural Insight",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      }
    ],
    "title": "Ofcom Market Research Framework 2024 - 2028",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Ofcom is tendering for a Market Research Framework. Ofcom’s Market Research team commissions primary research projects and services, working with a range of teams across the organisation, including Economics and Analytics, Networks and Communications, Broadcasting and Media Policy, Spectrum, Strategy & Policy and Online Safety. We require suppliers that can deliver high quality market research projects, with findings suitable for publication, following industry best practice. Examples of our work can be located on the Market Research section of the Ofcom website: https://www.ofcom.org.uk/research-and-data \nThere will be six Market Research Lots in the new framework for the provision of standard market research services, each of which relate to a broad area of standard research expertise; Quantitative (Adults), Qualitative (Adults), Qualitative (Adults minority groups), Children’s Research (Qualitative and Quantitative), Online omnibus/ panel and Behavioural Insight. If Ofcom has a specialist or niche market research service requirement, we may choose to commission that through the framework, or we may choose to commission it via an open Invitation to Tender Process, by inviting specialist suppliers to bid.\nAt this stage of the process, Applicants are invited to express an interest in providing standard market research services to Ofcom in one or more of these lots. Applicants that pass this initial assessment will be invited to take part in the second stage of the tender.  If successful in the second stage of the tender, they will be added as suppliers to the framework agreement for a particular Lot(s).",
    "classification": {
      "id": "79310000",
      "scheme": "CPV",
      "description": "Market research services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6359",
      "name": "OFCOM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk",
        "buyerProfile": "https://ofcom.bravosolution.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "UK Independent Communications Regulator"
          }
        ]
      },
      "identifier": {
        "legalName": "OFCOM"
      },
      "contactPoint": {
        "name": "Hayley Watson, Senior Procurement Manager",
        "email": "hayley.watson@ofcom.org.uk",
        "telephone": "+44 79813000"
      }
    },
    {
      "id": "GB-FTS-116259",
      "name": "Accent",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "Z7108225",
        "legalName": "Accent"
      }
    },
    {
      "id": "GB-FTS-116260",
      "name": "2CV Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "3195457",
        "legalName": "2CV Limited"
      }
    },
    {
      "id": "GB-FTS-116261",
      "name": "Beano Studios Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "10054526",
        "legalName": "Beano Studios Ltd"
      }
    },
    {
      "id": "GB-FTS-116262",
      "name": "Yonder Consulting Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "4153928",
        "legalName": "Yonder Consulting Limited"
      }
    },
    {
      "id": "GB-FTS-116263",
      "name": "The Behavioural Insights Team",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "08567792",
        "legalName": "The Behavioural Insights Team"
      }
    },
    {
      "id": "GB-FTS-116264",
      "name": "BMG Research Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Helsby",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02841970",
        "legalName": "BMG Research Limited"
      }
    },
    {
      "id": "GB-FTS-116265",
      "name": "Continental Research (BVA BDRC)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02578457",
        "legalName": "Continental Research (BVA BDRC)"
      }
    },
    {
      "id": "GB-FTS-116266",
      "name": "Critical Research Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "6566825",
        "legalName": "Critical Research Ltd"
      }
    },
    {
      "id": "GB-FTS-116267",
      "name": "Ipsos UK",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00948470",
        "legalName": "Ipsos UK"
      }
    },
    {
      "id": "GB-FTS-116268",
      "name": "Jigsaw Research Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "07642707",
        "legalName": "Jigsaw Research Ltd"
      }
    },
    {
      "id": "GB-FTS-116269",
      "name": "MTM London Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "05025878",
        "legalName": "MTM London Ltd"
      }
    },
    {
      "id": "GB-FTS-116270",
      "name": "Savanta Group Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "281352",
        "legalName": "Savanta Group Ltd"
      }
    },
    {
      "id": "GB-FTS-116271",
      "name": "Blue Marble Research",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Croscombe",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "5639871",
        "legalName": "Blue Marble Research"
      }
    },
    {
      "id": "GB-FTS-116272",
      "name": "Magenta Research Ltd.",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Surbiton",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "09982818",
        "legalName": "Magenta Research Ltd."
      }
    },
    {
      "id": "GB-FTS-77224",
      "name": "PA Consulting Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00414220",
        "legalName": "PA Consulting Services Limited"
      }
    },
    {
      "id": "GB-FTS-116273",
      "name": "PricewaterhouseCoopers LLP",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "OC303525",
        "legalName": "PricewaterhouseCoopers LLP"
      }
    },
    {
      "id": "GB-FTS-116274",
      "name": "ESRO Ltd (Trading as Revealing Reality)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Clapham",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "ESRO Ltd (Trading as Revealing Reality)"
      }
    },
    {
      "id": "GB-FTS-116275",
      "name": "Kantar Public Limited trading as Verian",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "13663077",
        "legalName": "Kantar Public Limited trading as Verian"
      }
    },
    {
      "id": "GB-FTS-116276",
      "name": "Verve Partners Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "06663787",
        "legalName": "Verve Partners Limited"
      }
    },
    {
      "id": "GB-FTS-116277",
      "name": "Explain Market Research Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Newcastle upon Tyne",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02880683",
        "legalName": "Explain Market Research Limited"
      }
    },
    {
      "id": "GB-FTS-116278",
      "name": "Humankind Research",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Hove",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "10690925",
        "legalName": "Humankind Research"
      }
    },
    {
      "id": "GB-FTS-116279",
      "name": "ICE Creates Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Wirral",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "732833240",
        "legalName": "ICE Creates Ltd"
      }
    },
    {
      "id": "GB-FTS-116280",
      "name": "IFF Research Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "00849983",
        "legalName": "IFF Research Ltd"
      }
    },
    {
      "id": "GB-FTS-116281",
      "name": "MEL Research Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Birmingham",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "03000946",
        "legalName": "MEL Research Ltd"
      }
    },
    {
      "id": "GB-FTS-116282",
      "name": "The National Centre for Social Research",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "4392418",
        "legalName": "The National Centre for Social Research"
      }
    },
    {
      "id": "GB-FTS-116283",
      "name": "Opinium Research LLP",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "OC331181",
        "legalName": "Opinium Research LLP"
      }
    },
    {
      "id": "GB-FTS-116284",
      "name": "Discovery Research Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "03068609",
        "legalName": "Discovery Research Limited"
      }
    },
    {
      "id": "GB-FTS-116285",
      "name": "DJS Research Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Stockport",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "5494158",
        "legalName": "DJS Research Ltd"
      }
    },
    {
      "id": "GB-FTS-116286",
      "name": "Firefish Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "03854900",
        "legalName": "Firefish Limited"
      }
    },
    {
      "id": "GB-FTS-116287",
      "name": "Cowry Consulting LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "9819435",
        "legalName": "Cowry Consulting LTD"
      }
    },
    {
      "id": "GB-FTS-116288",
      "name": "Irrational Agency Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "10034145",
        "legalName": "Irrational Agency Limited"
      }
    },
    {
      "id": "GB-FTS-116289",
      "name": "London Economics Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "04083204",
        "legalName": "London Economics Ltd"
      }
    },
    {
      "id": "GB-FTS-116290",
      "name": "Trinity McQueen Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Leeds",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "08389485",
        "legalName": "Trinity McQueen Ltd"
      }
    },
    {
      "id": "GB-FTS-70157",
      "name": "Court of Appeal of England and Wales",
      "roles": [
        "reviewBody",
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Court of Appeal of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018610-2024-1",
      "title": "Quantitative (Adults)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-1",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-2",
      "title": "Qualitative (Adults)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-2",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-3",
      "title": "Qualitative (Adult Minority Groups)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-3",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-4",
      "title": "Children's (Qualitative and Quantitative)",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-4",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-5",
      "title": "Online Omnibus/Panel",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-5",
      "dateSigned": "2024-02-14T00:00:00Z"
    },
    {
      "id": "018610-2024-6",
      "title": "Behavioural Insight",
      "value": {
        "amount": 20000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018610-2024-6",
      "dateSigned": "2024-02-14T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
14 Jun 2023 · 016890-2023 · tender
{
  "id": "016890-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-06-14T14:46:36+01:00",
  "ocid": "ocds-h6vhtk-03d630",
  "buyer": {
    "id": "GB-FTS-6359",
    "name": "OFCOM"
  },
  "tender": {
    "id": "C20231581",
    "lots": [
      {
        "id": "Lot 1 – Quantitative Research (Adults)",
        "status": "active",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "renewal": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Suppliers will have expertise in standard quantitative research techniques, including face to face, online and telephone interviews. Robust data quality assurance processes are essential. Tenderers should also have expertise on research with UK citizens, consumers & audiences and with advanced statistical techniques, such as segmentations and key driver analysis. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Tenderers must be able to comply with the Market Research Society’s Code of Conduct.\nTenderers awarded a place on this Lot 1 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a “mini competition”. Please note that being added to the framework does not guarantee any business, nor will it necessarily provide the opportunity to bid for quantitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "secondStage": {
          "maximumCandidates": 20,
          "minimumCandidates": 20
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "Lot 2– Qualitative Research (Adults)",
        "status": "active",
        "options": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "renewal": {
          "description": "The contract will include options to extend the contract period for up to two additional periods of 12 months each, up to a maximum contract period of four years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Suppliers will have expertise in a range of standard qualitative research techniques amongst UK citizens, consumers and audiences. For example, focus groups, depth interviews, deliberative techniques and ethnography. Projects will typically relate to broadcasting, telecoms, online behaviour, and postal services. Projects will include UK residential respondents and, occasionally, business surveys. Audio visual recording will often be required.  Tenderers must be able to comply with the Market Research Society’s Code of Conduct.\nTenderers awarded a place on this Lot 2 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a “mini competition”. Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "secondStage": {
          "maximumCandidates": 20,
          "minimumCandidates": 20
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "Lot 3 – Qualitative Research (Adults minority groups)",
        "status": "active",
        "options": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "renewal": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Suppliers will have expertise in a range of qualitative research techniques amongst a minority or hard-to-reach group (or groups) of adults in the UK population.  This Lot will include suppliers who have specialist expertise in conducting research among a particular group (e.g. disabled people, ethnic minority groups) and may also include suppliers who have the capacity and expertise to conduct research among a range of different minority groups. Ability to adapt methods to recruit and research inclusively with target populations will be key. \nProjects on this Lot will typically relate to broadcasting, but may include other sectors. Audio visual recording will often be required.  Tenderers must be able to comply with the Market Research Society’s Code of Conduct.\nTenderers awarded a place on this Lot 3 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a “mini competition”. Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for qualitative research projects that Ofcom considers to be non-standard or specialist in nature.",
        "secondStage": {
          "maximumCandidates": 35,
          "minimumCandidates": 35
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "status": "active",
        "options": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "renewal": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Suppliers will need to have the highest ethical and safeguarding standards, and experience of research with vulnerable children and sensitive topics. Our focus here is on online safety in relation to UK children. In 2023 we expect that the Online Safety Bill will be passed which will make Ofcom the regulator responsible for online safety in the UK.  It is crucial that we secure an in-depth understanding of user experience, attitudes and behaviours. This means an increased need for us to conduct research with children, focused on online safety issues (which are often sensitive and difficult-to-research topics). The safety of participants and researchers is of utmost importance and successful suppliers will need to provide us with full details of ethics and safeguarding approaches.  We are seeking research partners with experience and understanding in this area to deliver high-quality ethical research to inform public debate. It is possible that some of our research needs may require specialist expertise (e.g. trauma informed clinicians) and we are open to suppliers partnering with other specialists to meet project needs. Tenderers must be able to undertake qualitative and/or quantitative research that complies with the Market Research Society’s Code of Conduct.\nTenderers awarded a place on this Lot 4 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a “mini competition”. Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for children’s research projects that Ofcom considers to be non-standard or specialist in nature.",
        "secondStage": {
          "maximumCandidates": 20,
          "minimumCandidates": 20
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "Lot 5 – UK online omnibus/ panel surveys",
        "status": "active",
        "options": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "renewal": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Suppliers will need to be able to be able to deliver statistically robust online surveys amongst the UK population. Typical requirements will be for UK-representative samples, or for surveys amongst minority groups in the UK population (for example, customers of a particular supplier, or vulnerable groups). \nOur requirements from suppliers will typically be for a ‘full-service’ provision, to include advice, questionnaire design and analysis and reporting. Bids to join the framework will be assessed on this basis, although the winning bidder(s) will also be required to provide ‘field and tab’ services from time to time, where Ofcom would provide the agency with a questionnaire and the output requirement will be data tables and files only.\nOften, the projects commissioned on this lot will be designed to efficiently collect consumer data to deliver to relatively tight project deadlines. Tenderers must comply with the Market Research Society’s Code of Conduct.\nUnder Lot 5 the default position will be that Ofcom will call off specific service requirements on a ranking basis.  The Tenderer ranked first under this Lot will be offered the work first, should they decline or not be in a position to complete the work the second placed supplier will be offered the work and so on.",
        "secondStage": {
          "maximumCandidates": 10,
          "minimumCandidates": 10
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "Lot 6 – Behavioural Insight",
        "status": "active",
        "options": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "renewal": {
          "description": "At Ofcom's absolute discretion, the Contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Suppliers will have good understanding and experience of projects that involve behavioural science. \nOur in-house behavioural insight team will require support for projects that apply behavioural science techniques to policy design, particularly with regards to online behaviour. \nWe anticipate that suppliers on this Lot will be invited to submit proposals for projects including the provision of randomised control trials, literature reviews, user research (incl. user testing) and behavioural analysis among adults (and occasionally children).  \nTenderers awarded a place on this Lot 6 will be invited by Ofcom as and when the need arises, to bid for specific service requirements via a “mini competition”. Please note that being added to the framework does not guarantee any business, nor will it necessarily provide successful tenderers exclusive appointment for behavioural research projects that Ofcom considers to be non-standard or specialist in nature.",
        "secondStage": {
          "maximumCandidates": 20,
          "minimumCandidates": 20
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "Lot 1 – Quantitative Research (Adults)",
        "relatedLot": "Lot 1 – Quantitative Research (Adults)",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 2– Qualitative Research (Adults)",
        "relatedLot": "Lot 2– Qualitative Research (Adults)",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 3 – Qualitative Research (Adults minority groups)",
        "relatedLot": "Lot 3 – Qualitative Research (Adults minority groups)",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "relatedLot": "Lot 4 – Children’s Research (Qualitative and Quantitative)",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 5 – UK online omnibus/ panel surveys",
        "relatedLot": "Lot 5 – UK online omnibus/ panel surveys",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      },
      {
        "id": "Lot 6 – Behavioural Insight",
        "relatedLot": "Lot 6 – Behavioural Insight",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          }
        ]
      }
    ],
    "title": "Ofcom Market Research Framework 2024 - 2028",
    "value": {
      "amount": 20000000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": null
      },
      "hasFrameworkAgreement": true
    },
    "description": "Ofcom is tendering for a Market Research Framework. Ofcom’s Market Research team commissions primary research projects and services, working with a range of teams across the organisation, including Economics and Analytics, Networks and Communications, Broadcasting and Media Policy, Spectrum, Strategy & Policy and Online Safety. We require suppliers that can deliver high quality market research projects, with findings suitable for publication, following industry best practice. Examples of our work can be located on the Market Research section of the Ofcom website: https://www.ofcom.org.uk/research-and-data \nThere will be six Market Research Lots in the new framework for the provision of standard market research services, each of which relate to a broad area of standard research expertise; Quantitative (Adults), Qualitative (Adults), Qualitative (Adults minority groups), Children’s Research (Qualitative and Quantitative), Online omnibus/ panel and Behavioural Insight. If Ofcom has a specialist or niche market research service requirement, we may choose to commission that through the framework, or we may choose to commission it via an open Invitation to Tender Process, by inviting specialist suppliers to bid.\nAt this stage of the process, Applicants are invited to express an interest in providing standard market research services to Ofcom in one or more of these lots. Applicants that pass this initial assessment will be invited to take part in the second stage of the tender.  If successful in the second stage of the tender, they will be added as suppliers to the framework agreement for a particular Lot(s).",
    "secondStage": {
      "invitationDate": "2023-08-25T00:00:00+01:00"
    },
    "tenderPeriod": {
      "endDate": "2023-07-14T12:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "Agreement will contain service levels and key performance indicators, as stated in the procurement documents."
    },
    "hasRecurrence": false,
    "classification": {
      "id": "79310000",
      "scheme": "CPV",
      "description": "Market research services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2024-04-10T23:59:59+01:00"
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://ofcom.bravosolution.co.uk",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6359",
      "name": "OFCOM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk",
        "buyerProfile": "https://ofcom.bravosolution.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "UK Independent Communications Regulator"
          }
        ]
      },
      "identifier": {
        "legalName": "OFCOM"
      },
      "contactPoint": {
        "url": "https://ofcom.bravosolution.co.uk",
        "name": "Hayley Watson, Senior Procurement Manager",
        "email": "hayley.watson@ofcom.org.uk",
        "telephone": "+44 79813000"
      }
    },
    {
      "id": "GB-FTS-70157",
      "name": "Court of Appeal of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Court of Appeal of England and Wales"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}