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ClosedFind a Tender · planning

PRJ 1252 Lewisham High Intensity User Service

Buyer: NHS South East London Integrated Care Board →

Participate on procontract.due-north.com ↗External submission platform

BuyerNHS South East London Integrated Care Board
StatusClosed
Deadline18 Sept 2023
ValueValue not published
Published7 Aug 2023

What is being bought

NHS SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services. Service Aims include: Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs. • Reduce frequent attenders’ activity on A&E department and calls made to London Ambulance Service (LAS). • To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs. • To engage/reengage people with local community services. • Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector • To provide support to identified patients linking to end of life pathways

Delivery location

UK

Categories

Health and social work services 85000000Health and social work services 85000000

Lot details

Lot 1

SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services. Service Aims include: Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs. • Reduce frequent attenders’ activity on A&E department and calls made to London Ambulance Service (LAS). • To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs. • To engage/reengage people with local community services. • Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector • To provide support to identified patients linking to end of life pathways The estimated total contract value is £850,000.00. The Contract will be for 3 years with the possibility of an extension for a further 2 years at the discretion of the ICB. The service is expected to commence in April 2024. Please refer to the service specification document for further information on the service. Interested organisation must express an interest via Pro-contract e-tendering portal. Bidders needs to register on Pro-contract if they are not registered already. This can be done by clicking the link below. https://procontract.due-north.com/Register Once registered, you can express an interest in this project and submit your bid via the e-tendering portal by clicking the following link to this specific project: https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545 Please note that bids submitted by any other means will not be considered.

Statusactive
Value£850,000

What is included

ItemCategoryQuantity
1Health and social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,930 of 38,373 with a bid count)1.8 average (24,592 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer0Not publishedNot publishedNot published
Delivery region: UK2,1712 median · 53.5 average (790 of 2,171 with a bid count)4.2 average (1,026 of 2,171 with named award suppliers)1 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03edb6
Latest release ID022982-2023
Latest release timestampMon Aug 07 2023 15:58:57 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2023-09-18T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailshttps://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545
Submission languagesen
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
7 Aug 2023planning, tender022982-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "022982-2023",
  "tag": [
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  "date": "2023-08-07T16:58:57+01:00",
  "ocid": "ocds-h6vhtk-03edb6",
  "buyer": {
    "id": "GB-FTS-89489",
    "name": "NHS South East London Integrated Care Board"
  },
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    "id": "DN679319",
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      {
        "id": "1",
        "value": {
          "amount": 850000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "SEL ICB wish to commission a HIU service to work with people to understand any\nunderlying social or emotional reasons for increased health care contacts and to\nprovide emotional/psychosocial support as opposed to a clinical or medical model\nwith an aim to improve patients health and social well being whilst reducing demand\non urgent and emergency care services.\nService Aims include:\nEffectively manage, co-ordinate and signpost frequent attenders at A&E to\nlocal health, social and voluntary services to help support their identified\nneeds.\n• Reduce frequent attenders’ activity on A&E department and calls made to\nLondon Ambulance Service (LAS).\n• To explore the underlying reason for frequent attendances to A&E,\nappropriately signpost and make referrals to health and well-being\nagencies in primary care and the community that can support individual\nneeds.\n• To engage/reengage people with local community services.\n• Effectively manage and co-ordinate the chaotic and demanding nature of\nthe patient group through the use of multi-agency support and the\nvoluntary sector\n• To provide support to identified patients linking to end of life pathways\nThe estimated total contract value is £850,000.00. The Contract will be for 3 years with the possibility of an extension for a further 2 years at the discretion of the ICB. The service is expected to commence in April 2024.\nPlease refer to the service specification document for further information on the service.\nInterested organisation must express an interest via Pro-contract e-tendering portal. Bidders needs to register on Pro-contract if they are not registered already. This can be done by clicking the link below.\nhttps://procontract.due-north.com/Register\nOnce registered, you can express an interest in this project and submit your bid via the e-tendering portal by clicking the following link to this specific project:\nhttps://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545\nPlease note that bids submitted by any other means will not be considered.",
        "contractPeriod": {
          "durationInDays": 1800
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    ],
    "items": [
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        "id": "1",
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          "description": "Lewisham"
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    "title": "PRJ 1252 Lewisham High Intensity User Service",
    "status": "active",
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    "description": "NHS SEL ICB wish to commission a HIU service to work with people to understand any\nunderlying social or emotional reasons for increased health care contacts and to\nprovide emotional/psychosocial support as opposed to a clinical or medical model\nwith an aim to improve patients health and social well being whilst reducing demand\non urgent and emergency care services.\nService Aims include:\nEffectively manage, co-ordinate and signpost frequent attenders at A&E to\nlocal health, social and voluntary services to help support their identified\nneeds.\n• Reduce frequent attenders’ activity on A&E department and calls made to\nLondon Ambulance Service (LAS).\n• To explore the underlying reason for frequent attendances to A&E,\nappropriately signpost and make referrals to health and well-being\nagencies in primary care and the community that can support individual\nneeds.\n• To engage/reengage people with local community services.\n• Effectively manage and co-ordinate the chaotic and demanding nature of\nthe patient group through the use of multi-agency support and the\nvoluntary sector\n• To provide support to identified patients linking to end of life pathways",
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    "submissionTerms": {
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    },
    "submissionMethod": [
      "electronicSubmission"
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    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-89489",
      "name": "NHS South East London Integrated Care Board",
      "roles": [
        "buyer"
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      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SE1 2TZ",
        "countryName": "United Kingdom",
        "streetAddress": "1 60 Tooley Street  London"
      },
      "details": {
        "url": "https://www.selondonics.org/icb",
        "buyerProfile": "https://www.selondonics.org/icb",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
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          },
          {
            "id": "07",
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            "description": "Health"
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      },
      "identifier": {
        "legalName": "NHS South East London Integrated Care Board"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545",
        "name": "Ms Sara O'Donnell",
        "email": "sara.o'donnell@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
7 Aug 2023 · 022982-2023 · planning, tender
{
  "id": "022982-2023",
  "tag": [
    "planning",
    "tender"
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  "date": "2023-08-07T16:58:57+01:00",
  "ocid": "ocds-h6vhtk-03edb6",
  "buyer": {
    "id": "GB-FTS-89489",
    "name": "NHS South East London Integrated Care Board"
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  "tender": {
    "id": "DN679319",
    "lots": [
      {
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        "value": {
          "amount": 850000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "SEL ICB wish to commission a HIU service to work with people to understand any\nunderlying social or emotional reasons for increased health care contacts and to\nprovide emotional/psychosocial support as opposed to a clinical or medical model\nwith an aim to improve patients health and social well being whilst reducing demand\non urgent and emergency care services.\nService Aims include:\nEffectively manage, co-ordinate and signpost frequent attenders at A&E to\nlocal health, social and voluntary services to help support their identified\nneeds.\n• Reduce frequent attenders’ activity on A&E department and calls made to\nLondon Ambulance Service (LAS).\n• To explore the underlying reason for frequent attendances to A&E,\nappropriately signpost and make referrals to health and well-being\nagencies in primary care and the community that can support individual\nneeds.\n• To engage/reengage people with local community services.\n• Effectively manage and co-ordinate the chaotic and demanding nature of\nthe patient group through the use of multi-agency support and the\nvoluntary sector\n• To provide support to identified patients linking to end of life pathways\nThe estimated total contract value is £850,000.00. The Contract will be for 3 years with the possibility of an extension for a further 2 years at the discretion of the ICB. The service is expected to commence in April 2024.\nPlease refer to the service specification document for further information on the service.\nInterested organisation must express an interest via Pro-contract e-tendering portal. Bidders needs to register on Pro-contract if they are not registered already. This can be done by clicking the link below.\nhttps://procontract.due-north.com/Register\nOnce registered, you can express an interest in this project and submit your bid via the e-tendering portal by clicking the following link to this specific project:\nhttps://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545\nPlease note that bids submitted by any other means will not be considered.",
        "contractPeriod": {
          "durationInDays": 1800
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    "items": [
      {
        "id": "1",
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            "id": "85000000",
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    "description": "NHS SEL ICB wish to commission a HIU service to work with people to understand any\nunderlying social or emotional reasons for increased health care contacts and to\nprovide emotional/psychosocial support as opposed to a clinical or medical model\nwith an aim to improve patients health and social well being whilst reducing demand\non urgent and emergency care services.\nService Aims include:\nEffectively manage, co-ordinate and signpost frequent attenders at A&E to\nlocal health, social and voluntary services to help support their identified\nneeds.\n• Reduce frequent attenders’ activity on A&E department and calls made to\nLondon Ambulance Service (LAS).\n• To explore the underlying reason for frequent attendances to A&E,\nappropriately signpost and make referrals to health and well-being\nagencies in primary care and the community that can support individual\nneeds.\n• To engage/reengage people with local community services.\n• Effectively manage and co-ordinate the chaotic and demanding nature of\nthe patient group through the use of multi-agency support and the\nvoluntary sector\n• To provide support to identified patients linking to end of life pathways",
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        "region": "UK",
        "locality": "London",
        "postalCode": "SE1 2TZ",
        "countryName": "United Kingdom",
        "streetAddress": "1 60 Tooley Street  London"
      },
      "details": {
        "url": "https://www.selondonics.org/icb",
        "buyerProfile": "https://www.selondonics.org/icb",
        "classifications": [
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            "scheme": "TED_CA_TYPE",
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            "description": "Health"
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        ]
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      "identifier": {
        "legalName": "NHS South East London Integrated Care Board"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545",
        "name": "Ms Sara O'Donnell",
        "email": "sara.o'donnell@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}