---
ocid: "ocds-h6vhtk-07857b"
title: "Parent Chat - Digital Parenting Support"
url: "https://tenderline.uk/tenders/parent-chat-digital-parenting-support-ocds-h6vhtk-07857b"
status: "active"
stage: "compiled"
submissions_open: true
deadline: "2026-11-09T12:00:00.000Z"
days_to_deadline: 28
value_amount: 124000
value_currency: "GBP"
value_basis: "estimate"
notice_type: "UK4"
buyer_name: "Leicester City Council"
buyer_id: "GB-PPON-PXRT-5737-VBQD"
cpv: ["85312300"]
delivery_location: "UKF21"
lots: 1
awards: 0
contracts: 0
framework: false
dynamic_purchasing_system: false
suitable_for_smes: true
legal_basis: "UKPGA 2023/54"
source_updated: "2026-10-12T10:58:58.000Z"
generated: "2026-10-13T05:23:21.283Z"
machine_api: "https://tenderline.uk/api/public/tenders/ocds-h6vhtk-07857b"
---

# Parent Chat - Digital Parenting Support

Source: [Tenderline](https://tenderline.uk/tenders/parent-chat-digital-parenting-support-ocds-h6vhtk-07857b) — UK public procurement intelligence compiled from official Find a Tender notices.

> **Tenderline Executive Summary:** Leicester City Council: "Parent Chat - Digital Parenting Support". Published status: active. Published Value: £124,000. 1 published lot. Recorded submission deadline: 9 Nov 2026, 12:00 GMT. Published submission portal: procontract.due-north.com.

## Key Information
- **Status:** ACTIVE (open for submissions, 28 days left when this document was generated)
- **Buyer:** [Leicester City Council](https://tenderline.uk/buyers/leicester-city-council-ons-e06000016)
- **Published Value:** £124,000 (GBP)
- **Submission Deadline:** 9 November 2026 at 12:00 GMT
- **Lots:** 1
- **Procurement Method:** Below threshold - open competition
- **Main Category:** services
- **Classifications (CPV):** Guidance and counselling services
- **Delivery Location:** UKF21
- **Legal Basis:** UKPGA 2023/54
- **Official Documents:** 9 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/parent-chat-digital-parenting-support-ocds-h6vhtk-07857b#documents))
- **OCID:** `ocds-h6vhtk-07857b`

## Submission
- **Submission Platform:** [procontract.due-north.com](/out?url=https%3A%2F%2Fprocontract.due-north.com%2FAdvert%3FadvertId%3De4d889e7-e4c3-f111-813c-005056b64545%26p%3D527b4bbd-5c58-e511-80ef-000c29c9ba21)
- **How to bid:** https://tenderline.uk/tenders/parent-chat-digital-parenting-support-ocds-h6vhtk-07857b#participate

## Description
Leicester City Council (LCC) is seeking to commission a Parent Chat service to enhance the parenting support available to Leicester-based parents and carers of children and young people aged 0 to 19 years, or up to 25 years for those with SEND. The service forms part of the Council’s Family Hubs and Start for Life programme and is intended to provide a digital parenting support offer for families across the city. The proposed contract is expected to commence on 14th January 2027 and run until 13th January 2029. The Parent Chat service will provide access to information, advice and guidance on parenting topics including behaviour management, routines, infant feeding, school issues, developmental stages, relationships, becoming a parent, and speech and communication. The service will also provide access to 1:1 support from trained workers through channels such as telephone, text, email or webchat, offering advice, signposting and support to help families access appropriate local and national services. The provider will be expected to work with Leicester City Council and partners to promote the service through a Leicester-focused digital marketing approach and ensure the service is accessible to all parents and carers, taking account of language needs, literacy levels and accessibility requirements. The service must also provide data insights and reporting, maintain appropriate safeguarding arrangements, and ensure the security and confidentiality of service-user information.

## Lots (1)
### Lot 1: Untitled lot
- **Lot id:** `1`
- **Status:** active
- **CPV codes:** 85312300
- **Delivery regions:** UKF
- **Estimated Value:** £124,000

- **Contract Period:** 14/01/2027 to 13/01/2029

## Provenance and Official Sources
- **Official Notice:** [Find a Tender Notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F096017-2026)
- **Last Source Update:** 2026-10-12T10:58:58.000Z
- **This document generated:** 2026-10-13T05:23:21.283Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-07857b