Overseas Debt Collection · UK public procurement notice

Official notice

Authority: Student Loans Company (Central government)

Services

Sectors: Business Services & Consultancy (79) Delivery: Yorkshire & Humber (UKE42)Scotland (UKM82)

Awarded value£4,700,000published contract · exc. VAT

Awarded 21 Mar 2019

Awarded to Transcom Worldwide UK Limited

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: Collection agency services

The lotProcurement structure

single lot · no lot value published

Lot #1UK based DCA to make contact with customers who SLC believe are resident overseas

UK based DCA to make contact with customers who SLC believe are resident overseas. As a minimum it is expected that the contacts will consist of inbound and outbound telephony, letters, emails and SMS. The key objectives are

to collect ICR debt and/or
to complete customer documents.

Delivery: Scotland · Glasgow City

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 21 Aug 2026, 17:42 BST
Last source update: 21 Aug 2026, 17:42 BST
Authority reference: 2018-SLC-244
FTS notice number: 2026/S 000-080105
Classification (CPV): Collection agency services
Delivery area: Yorkshire & Humber (UKE42)Scotland (UKM82)
Official registry OCID: ocds-h6vhtk-06e9fd Find a Tender

Publisher note: GO Reference: GO-2026821-PRO-38127698

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £4,700,0001 contract exc. VAT

Contracts signed 1latest 21 Mar 2019

Awarded to	Value	Date	Status
Transcom Worldwide UK Limited	£4,700,000 †	—	Awarded

Contracts

Overseas Debt Collection · Transcom Worldwide UK Limited
Signed
21 Mar 2019
Value
£4,700,000
Status
active
- Change Extension of the contract for 3 months to finalise transition to the new supplier, new termination date 31/03/2026. No change in value, Need for additional works, services or supplies by the original contractor/concessionaire: This is to manage customers with an existing payment arrangements to transition to SLC and reduce the risk of the arrangement breaking down.

Contracting authority & participating public bodies

Student Loans Company

Contracting authorityCentral Government 100 Bothwell Street, Glasgow, Scotland, G2 7JDContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Transcom Worldwide UK LimitedAwarded supplier02785250 Limewood House, Leeds, Scotland, LS14 1AB

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.