Lot 1
No lot description published.
Award criteria
Quality (60%)
Price (40%)
Buyer: NORTHUMBRIAN WATER LIMITED →
View official notice ↗Official source
NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement Northumbrian Water Group (NWG) provides essential water and wastewater services to 2.7 million customers across the North East of England and drinking water services to over 2 million customers in Essex and Suffolk. Northumbrian Water Group (NWG) has a strategic ambition to become the world's most digitally enabled water company and continues to invest significantly in Microsoft 365, Microsoft Azure, Artificial Intelligence (AI), Intelligent Automation, Data & Analytics and associated cloud technologies to support this ambition. Our digital strategy is focused on maximising business value from these technologies through improved productivity, collaboration, operational efficiency, automation and data-driven decision-making. As the Microsoft technology landscape continues to evolve rapidly, NWG requires access to a broad range of specialist expertise to support advisory services, architecture, design, implementation, optimisation, governance, adoption, change management and ongoing innovation across its Microsoft estate. This demand is expected to vary over time and will require the ability to access both strategic advisory capability and specialist technical resources across multiple disciplines. To support these requirements, NWG intends to establish a multi-supplier (up to 10 suppliers ultimately appointed in total, reserving the right to appoint a different amount subject to suppliers meeting relevant quality thresholds) Microsoft 365, AI and Intelligent Automation Framework Agreement (or framework). The Framework terms shall be 3 years with options to extend for 3+1+1 years (up to 8 years in total). The total forecasted spend under the Framework is estimated at up to £900,000 pa, equating to an estimated total potential spend of up to £7,200,000 over the full 8-year framework lifecycle. The framework will create a panel of pre-qualified partners with proven expertise across Microsoft 365, Power Platform, Copilot, AI, Intelligent Automation, Azure, Data & Analytics and related technologies. This will provide NWG with a flexible and compliant mechanism to engage specialist partners through future call-off engagements and mini-competitions as business needs arise. The framework is intended to establish long-term strategic partnerships rather than transactional supplier relationships. By appointing multiple partners, NWG will have access to a diverse range of skills, capacity and innovation capabilities, enabling the organisation to quickly respond to changing business priorities while maintaining consistency in governance, delivery standards and value for money. Implementation is expected to take approximately six weeks following contract award, with a planned go-live date of February 2027. Future capability areas may be introduced during the lifetime of the framework in response to emerging technologies and evolving business priorities. Target Contract Start date 01/02/2027.
UKC, GB · UKH14, GB · UKH3, GB
No lot description published.
Award criteria
Quality (60%)
Price (40%)
| Item | Category | Quantity |
|---|---|---|
| 1 | IT services: consulting, software development, Internet and support | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 72 | 5,086 | 1 median · 11.9 average (1,779 of 5,086 with a bid count) | 1.8 average (2,090 of 5,086 with named award suppliers) | Not published |
| Same buyer | 7 | 5 median · 5 average (1 of 7 with a bid count) | Not published | Not published |
| Delivery region: UKC | 301 | 1 median · 9.1 average (129 of 301 with a bid count) | 1.6 average (135 of 301 with named award suppliers) | Not published |
| Similar published value (0.5×–2×) | 301 | 14 median · 13.3 average (3 of 301 with a bid count) | 2.7 average (3 of 301 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-068184 |
|---|---|
| Latest release ID | 083633-2026 |
| Latest release timestamp | Thu Sep 03 2026 15:27:50 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/083633-2026 |
| Tender status | active |
| Procurement method | open |
| Procurement method details | Competitive flexible procedure |
| Main procurement category | services |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | 2026-10-05T12:00:00+01:00 |
| Expression of interest deadline | Not published |
| Enquiry deadline | 2026-09-28T12:00:00+01:00 |
| Award period: start | Not published |
| Award period: end | 2026-12-16T23:59:59Z |
| Submission method details | Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water eSourcing Spend Management portal called 'Ariba' https://s1.ariba.com Expressions of interest from this notice must be sent to the e-mail address andriy.volkov@nwl.co.uk before the deadline date of the 28th September 2026 at 12noon. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request (excluding weekends and bank holidays). This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number. (The deadline for return of the completed Tenders (Stage 1 - COP) is the 5th October 2026 at 12noon. |
| Submission languages | en |
| Electronic catalogue policy | Not published |
| Total tender value | £7,200,000 |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 3 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
| Date | Event | Reference |
|---|---|---|
| 3 Sept 2026 | tender | 083633-2026 |
| 14 Apr 2026 | planning | 033530-2026 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"features": "Stage 1 - Conditions of Participation (COP)\nStage 1 commenced with the issuing of this Tender\nNotice and the publication of the Conditions of\nParticipation Document (COP) in NWL's Ariba\nSourcing tool.\nThe document includes a COP questionnaire which\nall suppliers are required to complete and return in\naccordance with the procurement timetable and\ninstructions within the document.\nNWL will use this stage to confirm that neither the\nsupplier, nor any related persons within its\ncorporate group, associated persons relied on to\nmeet the conditions of participation, or proposed\nsub-contractors are listed on the Cabinet Office\ndebarment list. To the extent that any such entities\nare listed on the debarment list, NWL will consider\nwhether to exclude the supplier from participating in\nthis procurement in accordance with its obligations\nunder the Act.\nIn addition, NWL will consider whether any supplier\nor related persons within its corporate group,\nassociated persons relied on to meet the conditions\nof participation, or proposed sub-contractors are\nexcluded or excludable suppliers, and before NWL\ndetermines that a supplier is an excluded or\nexcludable supplier, it will provide the supplier\nreasonable opportunity to make representations\nand provide evidence as is proportionate in the\ncircumstances.\nthe supplier is an excluded or excludable supplier\nonly by virtue of an associated person or proposed\nsub-contractor, NWL will notify the supplier of its\nintention to exclude the supplier and provide the\nsupplier with reasonable opportunity to replace the\nassociated person or sub contractor.\nIf as a consequence of this process NWL excludes\nthe supplier from participating in this procurement\nor is aware of an associated person or sub-contract\nhaving been replaced, it will give notice of this fact\nwithin 30 days of its decision to the Procurement\nReview Unit (PRU).\nNWL will also undertake a review of the completed\nCOP with reference to any information held on the\nCentral Digital Platform. Responses to any\nconditions of participation will be assessed in\naccordance with the selection process and any\ncriteria as set out in the tender notice and described\nin this document.\nThe assessment of these responses will identify the\ntop 10 suppliers to be invited to participate in Stage\n2.\nStage 1 will complete with suppliers being notified\nin writing of whether or not they have been\nsuccessfully shortlisted to participate in Stage 2.\nSuppliers not invited to stage 2 will be provided with\na written explanation of the reasons why they have\nnot been shortlisted to participate in Stage 2.\nSuppliers should note that NWL reserves the right\nto re-assess any response to the conditions of\nparticipation at any stage of this procurement,\nincluding in light of any new relevant information\nthat comes to NWL's attention\nStage 2 - Invitation to Submit Initial Tenders\nStage 2 commenced with the notification, inviting\nthose suppliers which have successfully been\nshortlisted at Stage 1 of this Procurement to submit\ninitial tenders and the publication of this document.\nThis document includes a request for initial tenders\nwhich all suppliers are required to complete and\nmust be submitted in accordance with the\nProcurement Timetable and instructions set out in\nthis document and any additional information\nprovided.\nFollowing the deadline for submission of initial\ntenders, NWL will assess initial tenders in\naccordance with the assessment process and\naward criteria set out in the Tender Notice and\ndescribed in this document. The assessment\nprocess will identify which suppliers are to be\nselected to participate in the negotiation/dialogue\nstage as set out in Stage 3.\nOnce the assessment of initial tenders has\nconcluded, suppliers will be notified in writing\nwhether they have successfully been invited to\nStage 3. Any suppliers not invited to participate in\nStage 3 will be provided with reasons in writing to\nexplain why they have not been successful.\nStage 3 - Invitation to Participate in Supplier\nNegotiations/Dialogue (Supplier Presentations)\nStage 3 will commence with the notification inviting\nsuppliers that have successfully passed Stage 2 to\nattend a Supplier Presentation (virtually, via MS\nTeams).\nThe notification will also provide details of any new\ninformation made available to suppliers at this\nstage in this Procurement. The notification will also\nhave further detail around the question, dates and\nrequired attendees.\nStage 4 - Invitation to Submit a Best and Final Offer\n(BAFO)\nStage 4 will commence with the issuing of a letter\ninviting suppliers that have been successfully\nshortlisted at Stage 3 to submit their Best and Final\nOffers.\nBest and Final offers must be submitted in\naccordance with the Procurement Timetable and\ninstructions set out in this document and any\nadditional information provided.\nAfter the deadline for submission of best and final\noffers, NWL will reconsider, in respect of each\nsupplier that submitted, whether the supplier or any\nrelated persons within its corporate group,\nassociated suppliers relied on to meet the\nconditions of participation, or proposed sub\ncontractors, are excluded or excludable suppliers\nand will consider whether to disregard the best and\nfinal offer submitted in accordance with its\nobligations under the Act.\nIf the supplier is an excluded or excludable supplier\nonly by virtue of an associated supplier or proposed\nsub-contractor, NWL will notify the supplier of its\nintention to disregard its tender and provide the\nsupplier with a reasonable opportunity to replace\nthe associated supplier or sub-contractor.\nIf as a consequence of this process NWL\ndisregards a tender from an excluded or excludable\nsupplier or is aware of an associated supplier or\nsub contractor having been replaced, it will give\nnotice of this fact within 30 days of its decision to\nthe Procurement Review Unit (PRU).\nNWL will conduct an assessment of all Best and\nFinal Offers in order to identify the supplier which\nhas submitted the most advantageous tender in\naccordance with the assessment methodology and\naward criteria set out in the Tender Notice and\ndescribed in this document. In carrying out this\nassessment, NWL will disregard any final tender\nfrom a supplier who does not satisfy the Conditions\nof Participation.\nOnce the assessment has concluded, NWL will\nprovide an assessment summary to all suppliers\nthat submitted a Best and Final offer to:\na. inform them whether they have been successful\nin being awarded the\ncontract\nb. provide an explanation of the assessment of the\nsupplier's tender against\nthe relevant award criteria, in accordance with the\nrequirements of the Act.\nc. where different to the supplier concerned, provide\ninformation in respect\nof the most advantageous tender submitted,\nincluding details of the\nassessment of this tender against the relevant\naward criteria and the supplier's name.\nOnce the assessment summaries have been\nprovided to the suppliers that\nsubmitted Best and Final offers, NWL will also\npublish a contract award\nnotice on the Central Digital Platform to commence\nthe mandatory standstill\nperiod.\nSubject to completion of the mandatory standstill\nperiod, Stage 4 will end\nwith NWL entering into preferred supplier stage with\nthe preferred supplier\nStage 5: Preferred supplier stage\nThe highest scoring supplier(suppliers where the framework agreement is being awarded) will be invited to\nengage in further discussions with NWL as part of a\npreferred supplier stage. This stage will be used to\nfinalize the draft contract terms and conditions (or framework terms in case of a framework agreement award), in\naccordance with the limitations set out in the Act.\nStage 5 will end with NWL entering into the contract\nwith the preferred supplier procurement description."
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"description": "CALL OFF METHODS\nNWG may award work packages under the Framework using one of the following call-off methods:\nA Direct Award (typically lower-value and lower-complexity requirements)\nNWG may use direct award for lower-value and lower-complexity requirements, typically below £100,000. The selected supplier would still have to demonstrate availability, capacity and ability to meet the required timescales and outcomes.\nDirect award may be made using one of the following objective allocation methods:\nA1 Capability-Based Direct Award\no\tWhere the requirement predominantly relates to a specific capability area, NWG may award directly to the supplier achieving the highest evaluation score for the relevant Capability Area (1-8) during Framework establishment, provided that the submitted Framework Rate Card covers all key resource categories.\nNote: Where multiple suppliers have equivalent scores within the relevant capability area, NWG reserves the right to select the supplier offering the best combination of availability, commercial value and delivery suitability.\no\tFor example: \n\tAdoption & Change requirement → highest scoring supplier in Capability 8.\n\tPower Platform delivery requirement → highest scoring supplier in Capability 3 and/or 5.\n\tGovernance and operating model requirement → highest scoring supplier in Capability 1.\nA2 Overall Framework Ranking\no\tNWG may award directly to the supplier achieving the highest overall framework evaluation score where the requirement spans multiple capability areas and no single capability is predominant, provided that the submitted Framework Rate Card covers all key resource categories.\nA3 Commercially Most Advantageous Provider\no\tNWG may award directly to the supplier offering the lowest evaluated framework rates or best-value commercial model, provided that supplier has demonstrated capability within the relevant framework capability area(s) and can meet the required delivery timescales.\nBefore any direct award, NWG shall confirm:\n•\tsupplier availability;\n•\tresource capacity;\n•\tability to meet the required timeline;\n•\tabsence of conflicts of interest; and\n•\tcontinued suitability for the requirement.\nB. Further Competition\nNWG may conduct a mini competition between all capable framework partners where:\n•\tthe requirement exceeds £100,000;\n•\tthe requirement spans multiple capability areas;\n•\tthe requirement is complex, strategic or business critical;\n•\tadditional innovation, technical approaches or commercial solutions are sought; or\n•\tNWG determines that competition is likely to deliver better overall value.\nThe further competition will define the specific evaluation criteria, weightings, outcomes, deliverables and commercial requirements applicable to the work package. \nC. Collaborative Multi-Partner Award\nWhere a requirement spans multiple capability areas, NWG may appoint two or more framework partners to deliver the work package collaboratively.\nThis may include:\n•\tappointing the highest-scoring supplier for separate capability areas;\n•\tcombining specialist suppliers where complementary expertise is required;\n•\tforming blended delivery teams comprising NWG personnel and multiple framework partners; or\n•\tassigning different workstreams to different partners while operating under a common governance structure.\nExamples could include:\n•\tSupplier A leading Strategy & Governance (Capability 1).\n•\tSupplier B leading Power Platform and Automation delivery (Capability 3).\n•\tSupplier C leading Adoption & Change (Capability 8).\nNWG will define responsibilities, interfaces, governance arrangements and accountability for each participating supplier within the relevant call-off documentation",
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"description": "NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement\nNorthumbrian Water Group (NWG) provides essential water and wastewater services to 2.7 million customers across the North East of England and drinking water services to over 2 million customers in Essex and Suffolk. \nNorthumbrian Water Group (NWG) has a strategic ambition to become the world's most digitally enabled water company and continues to invest significantly in Microsoft 365, Microsoft Azure, Artificial Intelligence (AI), Intelligent Automation, Data & Analytics and associated cloud technologies to support this ambition. Our digital strategy is focused on maximising business value from these technologies through improved productivity, collaboration, operational efficiency, automation and data-driven decision-making.\nAs the Microsoft technology landscape continues to evolve rapidly, NWG requires access to a broad range of specialist expertise to support advisory services, architecture, design, implementation, optimisation, governance, adoption, change management and ongoing innovation across its Microsoft estate. This demand is expected to vary over time and will require the ability to access both strategic advisory capability and specialist technical resources across multiple disciplines.\nTo support these requirements, NWG intends to establish a multi-supplier (up to 10 suppliers ultimately appointed in total, reserving the right to appoint a different amount subject to suppliers meeting relevant quality thresholds) Microsoft 365, AI and Intelligent Automation Framework Agreement (or framework). The Framework terms shall be 3 years with options to extend for 3+1+1 years (up to 8 years in total). The total forecasted spend under the Framework is estimated at up to £900,000 pa, equating to an estimated total potential spend of up to £7,200,000 over the full 8-year framework lifecycle. The framework will create a panel of pre-qualified partners with proven expertise across Microsoft 365, Power Platform, Copilot, AI, Intelligent Automation, Azure, Data & Analytics and related technologies. This will provide NWG with a flexible and compliant mechanism to engage specialist partners through future call-off engagements and mini-competitions as business needs arise.\nThe framework is intended to establish long-term strategic partnerships rather than transactional supplier relationships. By appointing multiple partners, NWG will have access to a diverse range of skills, capacity and innovation capabilities, enabling the organisation to quickly respond to changing business priorities while maintaining consistency in governance, delivery standards and value for money.\n Implementation is expected to take approximately six weeks following contract award, with a planned go-live date of February 2027. Future capability areas may be introduced during the lifetime of the framework in response to emerging technologies and evolving business priorities.\nTarget Contract Start date 01/02/2027.",
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"submissionMethodDetails": "Applicants are asked to note that this procurement\nprocess will be conduced electronically with all\ndocuments and communication being managed\nthrough the Northumbrian Water eSourcing Spend\nManagement portal called 'Ariba'\nhttps://s1.ariba.com\nExpressions of interest from this notice must be\nsent to the e-mail address\nandriy.volkov@nwl.co.uk before the deadline\ndate of the 28th September 2026 at 12noon.\nOnce expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request (excluding weekends and bank holidays). This portal will contain all the\ntender documents associated with this procurement\nthat are available at the time. An email link will also\nbe provided to the email address you provide to\naccess the portal. When sending expression of\ninterest, applicants must provide the following\ninformation: 1) Full company name 2) Main contact\ndetails of the person who will be given access to\nthe Ariba portal - Name, job title, E mail address\nand telephone number. (The deadline for return of\nthe completed Tenders (Stage 1 - COP) is the 5th October 2026 at\n12noon.",
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"procedure": {
"features": "Stage 1 - Conditions of Participation (COP)\nStage 1 commenced with the issuing of this Tender\nNotice and the publication of the Conditions of\nParticipation Document (COP) in NWL's Ariba\nSourcing tool.\nThe document includes a COP questionnaire which\nall suppliers are required to complete and return in\naccordance with the procurement timetable and\ninstructions within the document.\nNWL will use this stage to confirm that neither the\nsupplier, nor any related persons within its\ncorporate group, associated persons relied on to\nmeet the conditions of participation, or proposed\nsub-contractors are listed on the Cabinet Office\ndebarment list. To the extent that any such entities\nare listed on the debarment list, NWL will consider\nwhether to exclude the supplier from participating in\nthis procurement in accordance with its obligations\nunder the Act.\nIn addition, NWL will consider whether any supplier\nor related persons within its corporate group,\nassociated persons relied on to meet the conditions\nof participation, or proposed sub-contractors are\nexcluded or excludable suppliers, and before NWL\ndetermines that a supplier is an excluded or\nexcludable supplier, it will provide the supplier\nreasonable opportunity to make representations\nand provide evidence as is proportionate in the\ncircumstances.\nthe supplier is an excluded or excludable supplier\nonly by virtue of an associated person or proposed\nsub-contractor, NWL will notify the supplier of its\nintention to exclude the supplier and provide the\nsupplier with reasonable opportunity to replace the\nassociated person or sub contractor.\nIf as a consequence of this process NWL excludes\nthe supplier from participating in this procurement\nor is aware of an associated person or sub-contract\nhaving been replaced, it will give notice of this fact\nwithin 30 days of its decision to the Procurement\nReview Unit (PRU).\nNWL will also undertake a review of the completed\nCOP with reference to any information held on the\nCentral Digital Platform. Responses to any\nconditions of participation will be assessed in\naccordance with the selection process and any\ncriteria as set out in the tender notice and described\nin this document.\nThe assessment of these responses will identify the\ntop 10 suppliers to be invited to participate in Stage\n2.\nStage 1 will complete with suppliers being notified\nin writing of whether or not they have been\nsuccessfully shortlisted to participate in Stage 2.\nSuppliers not invited to stage 2 will be provided with\na written explanation of the reasons why they have\nnot been shortlisted to participate in Stage 2.\nSuppliers should note that NWL reserves the right\nto re-assess any response to the conditions of\nparticipation at any stage of this procurement,\nincluding in light of any new relevant information\nthat comes to NWL's attention\nStage 2 - Invitation to Submit Initial Tenders\nStage 2 commenced with the notification, inviting\nthose suppliers which have successfully been\nshortlisted at Stage 1 of this Procurement to submit\ninitial tenders and the publication of this document.\nThis document includes a request for initial tenders\nwhich all suppliers are required to complete and\nmust be submitted in accordance with the\nProcurement Timetable and instructions set out in\nthis document and any additional information\nprovided.\nFollowing the deadline for submission of initial\ntenders, NWL will assess initial tenders in\naccordance with the assessment process and\naward criteria set out in the Tender Notice and\ndescribed in this document. The assessment\nprocess will identify which suppliers are to be\nselected to participate in the negotiation/dialogue\nstage as set out in Stage 3.\nOnce the assessment of initial tenders has\nconcluded, suppliers will be notified in writing\nwhether they have successfully been invited to\nStage 3. Any suppliers not invited to participate in\nStage 3 will be provided with reasons in writing to\nexplain why they have not been successful.\nStage 3 - Invitation to Participate in Supplier\nNegotiations/Dialogue (Supplier Presentations)\nStage 3 will commence with the notification inviting\nsuppliers that have successfully passed Stage 2 to\nattend a Supplier Presentation (virtually, via MS\nTeams).\nThe notification will also provide details of any new\ninformation made available to suppliers at this\nstage in this Procurement. The notification will also\nhave further detail around the question, dates and\nrequired attendees.\nStage 4 - Invitation to Submit a Best and Final Offer\n(BAFO)\nStage 4 will commence with the issuing of a letter\ninviting suppliers that have been successfully\nshortlisted at Stage 3 to submit their Best and Final\nOffers.\nBest and Final offers must be submitted in\naccordance with the Procurement Timetable and\ninstructions set out in this document and any\nadditional information provided.\nAfter the deadline for submission of best and final\noffers, NWL will reconsider, in respect of each\nsupplier that submitted, whether the supplier or any\nrelated persons within its corporate group,\nassociated suppliers relied on to meet the\nconditions of participation, or proposed sub\ncontractors, are excluded or excludable suppliers\nand will consider whether to disregard the best and\nfinal offer submitted in accordance with its\nobligations under the Act.\nIf the supplier is an excluded or excludable supplier\nonly by virtue of an associated supplier or proposed\nsub-contractor, NWL will notify the supplier of its\nintention to disregard its tender and provide the\nsupplier with a reasonable opportunity to replace\nthe associated supplier or sub-contractor.\nIf as a consequence of this process NWL\ndisregards a tender from an excluded or excludable\nsupplier or is aware of an associated supplier or\nsub contractor having been replaced, it will give\nnotice of this fact within 30 days of its decision to\nthe Procurement Review Unit (PRU).\nNWL will conduct an assessment of all Best and\nFinal Offers in order to identify the supplier which\nhas submitted the most advantageous tender in\naccordance with the assessment methodology and\naward criteria set out in the Tender Notice and\ndescribed in this document. In carrying out this\nassessment, NWL will disregard any final tender\nfrom a supplier who does not satisfy the Conditions\nof Participation.\nOnce the assessment has concluded, NWL will\nprovide an assessment summary to all suppliers\nthat submitted a Best and Final offer to:\na. inform them whether they have been successful\nin being awarded the\ncontract\nb. provide an explanation of the assessment of the\nsupplier's tender against\nthe relevant award criteria, in accordance with the\nrequirements of the Act.\nc. where different to the supplier concerned, provide\ninformation in respect\nof the most advantageous tender submitted,\nincluding details of the\nassessment of this tender against the relevant\naward criteria and the supplier's name.\nOnce the assessment summaries have been\nprovided to the suppliers that\nsubmitted Best and Final offers, NWL will also\npublish a contract award\nnotice on the Central Digital Platform to commence\nthe mandatory standstill\nperiod.\nSubject to completion of the mandatory standstill\nperiod, Stage 4 will end\nwith NWL entering into preferred supplier stage with\nthe preferred supplier\nStage 5: Preferred supplier stage\nThe highest scoring supplier(suppliers where the framework agreement is being awarded) will be invited to\nengage in further discussions with NWL as part of a\npreferred supplier stage. This stage will be used to\nfinalize the draft contract terms and conditions (or framework terms in case of a framework agreement award), in\naccordance with the limitations set out in the Act.\nStage 5 will end with NWL entering into the contract\nwith the preferred supplier procurement description."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withAndWithoutReopeningCompetition",
"description": "CALL OFF METHODS\nNWG may award work packages under the Framework using one of the following call-off methods:\nA Direct Award (typically lower-value and lower-complexity requirements)\nNWG may use direct award for lower-value and lower-complexity requirements, typically below £100,000. The selected supplier would still have to demonstrate availability, capacity and ability to meet the required timescales and outcomes.\nDirect award may be made using one of the following objective allocation methods:\nA1 Capability-Based Direct Award\no\tWhere the requirement predominantly relates to a specific capability area, NWG may award directly to the supplier achieving the highest evaluation score for the relevant Capability Area (1-8) during Framework establishment, provided that the submitted Framework Rate Card covers all key resource categories.\nNote: Where multiple suppliers have equivalent scores within the relevant capability area, NWG reserves the right to select the supplier offering the best combination of availability, commercial value and delivery suitability.\no\tFor example: \n\tAdoption & Change requirement → highest scoring supplier in Capability 8.\n\tPower Platform delivery requirement → highest scoring supplier in Capability 3 and/or 5.\n\tGovernance and operating model requirement → highest scoring supplier in Capability 1.\nA2 Overall Framework Ranking\no\tNWG may award directly to the supplier achieving the highest overall framework evaluation score where the requirement spans multiple capability areas and no single capability is predominant, provided that the submitted Framework Rate Card covers all key resource categories.\nA3 Commercially Most Advantageous Provider\no\tNWG may award directly to the supplier offering the lowest evaluated framework rates or best-value commercial model, provided that supplier has demonstrated capability within the relevant framework capability area(s) and can meet the required delivery timescales.\nBefore any direct award, NWG shall confirm:\n•\tsupplier availability;\n•\tresource capacity;\n•\tability to meet the required timeline;\n•\tabsence of conflicts of interest; and\n•\tcontinued suitability for the requirement.\nB. Further Competition\nNWG may conduct a mini competition between all capable framework partners where:\n•\tthe requirement exceeds £100,000;\n•\tthe requirement spans multiple capability areas;\n•\tthe requirement is complex, strategic or business critical;\n•\tadditional innovation, technical approaches or commercial solutions are sought; or\n•\tNWG determines that competition is likely to deliver better overall value.\nThe further competition will define the specific evaluation criteria, weightings, outcomes, deliverables and commercial requirements applicable to the work package. \nC. Collaborative Multi-Partner Award\nWhere a requirement spans multiple capability areas, NWG may appoint two or more framework partners to deliver the work package collaboratively.\nThis may include:\n•\tappointing the highest-scoring supplier for separate capability areas;\n•\tcombining specialist suppliers where complementary expertise is required;\n•\tforming blended delivery teams comprising NWG personnel and multiple framework partners; or\n•\tassigning different workstreams to different partners while operating under a common governance structure.\nExamples could include:\n•\tSupplier A leading Strategy & Governance (Capability 1).\n•\tSupplier B leading Power Platform and Automation delivery (Capability 3).\n•\tSupplier C leading Adoption & Change (Capability 8).\nNWG will define responsibilities, interfaces, governance arrangements and accountability for each participating supplier within the relevant call-off documentation",
"maximumParticipants": 10
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-12-16T23:59:59Z"
},
"description": "NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement\nNorthumbrian Water Group (NWG) provides essential water and wastewater services to 2.7 million customers across the North East of England and drinking water services to over 2 million customers in Essex and Suffolk. \nNorthumbrian Water Group (NWG) has a strategic ambition to become the world's most digitally enabled water company and continues to invest significantly in Microsoft 365, Microsoft Azure, Artificial Intelligence (AI), Intelligent Automation, Data & Analytics and associated cloud technologies to support this ambition. Our digital strategy is focused on maximising business value from these technologies through improved productivity, collaboration, operational efficiency, automation and data-driven decision-making.\nAs the Microsoft technology landscape continues to evolve rapidly, NWG requires access to a broad range of specialist expertise to support advisory services, architecture, design, implementation, optimisation, governance, adoption, change management and ongoing innovation across its Microsoft estate. This demand is expected to vary over time and will require the ability to access both strategic advisory capability and specialist technical resources across multiple disciplines.\nTo support these requirements, NWG intends to establish a multi-supplier (up to 10 suppliers ultimately appointed in total, reserving the right to appoint a different amount subject to suppliers meeting relevant quality thresholds) Microsoft 365, AI and Intelligent Automation Framework Agreement (or framework). The Framework terms shall be 3 years with options to extend for 3+1+1 years (up to 8 years in total). The total forecasted spend under the Framework is estimated at up to £900,000 pa, equating to an estimated total potential spend of up to £7,200,000 over the full 8-year framework lifecycle. The framework will create a panel of pre-qualified partners with proven expertise across Microsoft 365, Power Platform, Copilot, AI, Intelligent Automation, Azure, Data & Analytics and related technologies. This will provide NWG with a flexible and compliant mechanism to engage specialist partners through future call-off engagements and mini-competitions as business needs arise.\nThe framework is intended to establish long-term strategic partnerships rather than transactional supplier relationships. By appointing multiple partners, NWG will have access to a diverse range of skills, capacity and innovation capabilities, enabling the organisation to quickly respond to changing business priorities while maintaining consistency in governance, delivery standards and value for money.\n Implementation is expected to take approximately six weeks following contract award, with a planned go-live date of February 2027. Future capability areas may be introduced during the lifetime of the framework in response to emerging technologies and evolving business priorities.\nTarget Contract Start date 01/02/2027.",
"tenderPeriod": {
"endDate": "2026-10-05T12:00:00+01:00"
},
"contractTerms": {
"financialTerms": "45 days"
},
"enquiryPeriod": {
"endDate": "2026-09-28T12:00:00+01:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"participationFees": [
{
"id": "ocds-h6vhtk-068184",
"type": [
"win"
],
"description": "NA"
}
],
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "Applicants are asked to note that this procurement\nprocess will be conduced electronically with all\ndocuments and communication being managed\nthrough the Northumbrian Water eSourcing Spend\nManagement portal called 'Ariba'\nhttps://s1.ariba.com\nExpressions of interest from this notice must be\nsent to the e-mail address\nandriy.volkov@nwl.co.uk before the deadline\ndate of the 28th September 2026 at 12noon.\nOnce expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request (excluding weekends and bank holidays). This portal will contain all the\ntender documents associated with this procurement\nthat are available at the time. An email link will also\nbe provided to the email address you provide to\naccess the portal. When sending expression of\ninterest, applicants must provide the following\ninformation: 1) Full company name 2) Main contact\ndetails of the person who will be given access to\nthe Ariba portal - Name, job title, E mail address\nand telephone number. (The deadline for return of\nthe completed Tenders (Stage 1 - COP) is the 5th October 2026 at\n12noon.",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-COH-02366703",
"name": "NORTHUMBRIAN WATER LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKC14",
"country": "GB",
"locality": "Pity Me",
"postalCode": "DH1 5FJ",
"countryName": "United Kingdom",
"streetAddress": "Northumbria House"
},
"details": {
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "02366703",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "andriy.volkov@nwl.co.uk"
},
"additionalIdentifiers": [
{
"id": "PRLG-5541-VHHG",
"scheme": "GB-PPON"
}
]
}
],
"language": "en",
"initiationType": "tender"
}{
"id": "033530-2026",
"tag": [
"planning"
],
"date": "2026-04-14T09:08:33+01:00",
"ocid": "ocds-h6vhtk-068184",
"buyer": {
"id": "GB-COH-02366703",
"name": "NORTHUMBRIAN WATER LIMITED"
},
"tender": {
"id": "NW2964",
"lots": [
{
"id": "1",
"status": "planning",
"hasRenewal": true,
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"endDate": "2030-03-31T23:59:59+01:00",
"startDate": "2027-04-01T00:00:00+01:00",
"maxExtentDate": "2033-03-31T23:59:59+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "P&C Framework",
"value": {
"currency": "GBP",
"amountGross": 1800000
},
"status": "planning",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"description": "Description\nPre- Market Engagement Notice: Productivity, Collaboration and Automation Enablement\nNorthumbrian Water Group (NWG) is undertaking a pre-market engagement exercise to help us understand supplier capability, delivery approaches and partnering models to support our productivity, collaboration and automation landscape.\nThis engagement is intended to inform potential future commercial options and does not constitute a commitment to procure, nor a call for competition.\nPurpose of Engagement\nNWG want to understand what services and partner models are available in the market to potentially set up a future multi-supplier framework and help us maximize value from:\n1.\tMicrosoft 365 (productivity and collaboration)\n2.\tPower Platform (solution and workflow enablement)\n3.\tIntelligent automation (including UiPath and Microsoft automation capabilities such as Power Automate Cloud & Power Automate Desktop)\n4.\tThe insight and reporting layer required to measure adoption and benefits (Power BI / Microsoft Fabric where appropriate)\nWe are interested in suppliers who can work as a trusted partner alongside our teams, helping us improve adoption, strengthen governance, and demonstrate measurable value over time (not just deliver one-off pieces of work). \nStrategic intent\nNWG wants to build a repeatable, enterprise-grade capability for modern work and automation. We are looking for partners who can help us:\n• Improve adoption and effective use of tools (not just deploy features).\n• Put in place practical governance and support models so solutions are safe, supportable and scalable.\n• Use the right automation approach for the right job, including:\n- Power Automate for workflow automation\n- Microsoft Copilot agents/agent extensions where appropriate (agents that use approved knowledge and can take approved actions in workflows)\n- UiPath where RPA is genuinely required\n• Move towards end-to-end automation and orchestration for complex processes, including long running workflows and human approvals where needed.\n• Make outcomes measurable (adoption, performance and benefits), using Power BI / Fabric where it helps.\nOur processes run across a wide application estate. We are interested in automation and orchestration that can work end to end across multiple enterprise platforms (for example Oracle, ServiceNow, Maximo, Autodesk Construction Cloud (ACC), and other business systems), as well as Microsoft 365.\nWhere possible, we prefer API/connectors and reusable integration patterns, with UI automation where unavoidable. We are also interested in secure integration and supporting components \"behind the scenes\" (including Azure where needed) to keep solutions reliable at scale.\nFramework intent - NWG is exploring a potential multi supplier framework to provide access to a broad range of specialist skills, with the ability to call off support as needed through outcome focused work packages and/or embedded delivery models alongside NWG teams.\nThe final scope, structure and commercial approach may be refined based on this engagement.\nAreas of Interest (Non-Exhaustive)\nSuppliers are invited to share high level information on capability and experience across the following areas (non exhaustive):\n1.\tMicrosoft 365 optimisation and governance (e.g. Teams, SharePoint, Viva)\n2.\tPower Platform development and governance (Power Apps, Dataverse, Power Automate)\n3.\tWorkflow automation and orchestration (Power Automate and integration-led approaches)\n4.\tRPA and intelligent automation (UiPath/Power Automate Desktop), including guidance on when RPA is justified\n5.\tAgent based automation in the Microsoft ecosystem (Copilot agents/extensions) and how this is governed safely (NWG is not seeking unmanaged AI tools; Copilot agents must operate within approved knowledge sources, governed actions, and auditable workflows)\n6.\tEnd to end process orchestration across systems, including long running processes, exceptions and human approvals\n7.\tAdoption, change, upskilling and knowledge transfer (so NWG ownership increases over time)\n8.\tValue realisation and measurement (dashboards/KPIs/benefits reporting using Power BI/Fabric where appropriate)\nSupplier Response\nPlease submit a short capability overview (maximum 4-6 slides or 3 pages) covering:\n• Your relevant service offerings (aligned to the 8 capability areas above)\n• Examples of similar work in large and/or regulated organisations\n• Your typical engagement model(s) (e.g. outcome based, embedded teams, managed service, call off approach)\n• How you would support adoption, governance and value realisation (high level)\nTo help us compare responses, please also answer these three \nshort prompts (on a single page):\n1. How do you decide between Power Automate, Copilot agents, API-based automation and RPA (UiPath)?\n2. Provide one example of an end to end process you've supported across multiple platforms, and how you handled exceptions and approvals.\n3. What does \"good\" look like for governance and support in production (high level)?\nThis information will help NWG shape requirements and consider appropriate commercial models.",
"specialRegime": [
"utilities"
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"aboveThreshold": false,
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-COH-02366703",
"name": "NORTHUMBRIAN WATER LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKC14",
"country": "GB",
"locality": "Pity Me",
"postalCode": "DH1 5FJ",
"countryName": "United Kingdom",
"streetAddress": "Northumbria House"
},
"details": {
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
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},
"identifier": {
"id": "02366703",
"scheme": "GB-COH"
},
"contactPoint": {
"email": "Daniel.Armstrong2@nwl.co.uk",
"telephone": "0735618635"
},
"additionalIdentifiers": [
{
"id": "PRLG-5541-VHHG",
"scheme": "GB-PPON"
}
]
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "033530-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/033530-2026",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2026-04-14T09:08:33+01:00"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2026-05-05T23:59:59+01:00",
"description": "pre-market engagement exercise to help us understand supplier capability, delivery approaches and partnering models to support our productivity, collaboration and automation landscape.\nThis engagement is intended to inform potential future commercial options and does not constitute a commitment to procure, nor a call for competition."
}
]
},
"initiationType": "tender"
}