← Back to search results

awardUpdateFind a Tender · award Update
BuyerThe Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
StatusawardUpdate
DeadlineNot published
ValueValue not published
Published30 Jun 2023

What is being bought

The source has not published a summary for this record.

Delivery location

UKM

Categories

IT services: consulting, software development, Internet and support 72000000IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.

Contract periodFrom 1 Jan 2021 to 31 Mar 2023

What is included

ItemCategoryQuantity
1IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer571 median · 1.7 average (41 of 57 with a bid count)1.1 average (44 of 57 with named award suppliers)Not published
Delivery region: UKM5962 median · 6.3 average (331 of 596 with a bid count)1.5 average (371 of 596 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

NHS Mail Relay

Statusactive
Value£1,046,769

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-031fa9
Latest release ID018745-2023
Latest release timestampFri Jun 30 2023 16:01:03 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusNot published
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
30 Jun 2023awardUpdate, contractUpdate018745-2023
9 Mar 2022award, contract006416-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "018745-2023",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2023-06-30T17:01:03+01:00",
  "ocid": "ocds-h6vhtk-031fa9",
  "buyer": {
    "id": "GB-FTS-322",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000737272"
    }
  ],
  "awards": [
    {
      "id": "018745-2023-NP504821b-1",
      "title": "NHS Mail Relay",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-46436",
          "name": "Accenture"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NP504821b",
    "lots": [
      {
        "id": "1",
        "description": "The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.",
        "contractPeriod": {
          "endDate": "2023-03-31T23:59:59+01:00",
          "startDate": "2021-01-01T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "NHS Mail Relay",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss, or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.\nThe bringing of court proceedings against the Authority after the Framework Agreement has been entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise, the remedies that may be awarded by the courts where the Framework Agreement has been entered into are limited to the award of damages.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-322",
      "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent"
      },
      "details": {
        "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883"
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
      },
      "contactPoint": {
        "name": "Paul McKinney",
        "email": "paul.mckinney@nhs.scot"
      }
    },
    {
      "id": "GB-FTS-46436",
      "name": "Accenture",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Edinburgh",
        "postalCode": "EH2 2AF",
        "countryName": "United Kingdom",
        "streetAddress": "9-10 St Andrews Square, Edinburgh"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Accenture"
      }
    },
    {
      "id": "GB-FTS-55881",
      "name": "Edinburgh Sheriff Court House",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chambers Street"
      },
      "identifier": {
        "legalName": "Edinburgh Sheriff Court House"
      },
      "contactPoint": {
        "email": "edinburgh@scotcourts.gov.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018745-2023-NP504821b-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryLocation": {
            "description": "Scotland"
          },
          "deliveryAddresses": [
            {
              "region": "UKM"
            }
          ]
        }
      ],
      "title": "NHS Mail Relay",
      "value": {
        "amount": 1046769,
        "currency": "GBP"
      },
      "period": {
        "endDate": "2024-03-31T23:59:59+01:00",
        "startDate": "2021-01-01T00:00:00Z"
      },
      "status": "active",
      "awardID": "018745-2023-NP504821b-1",
      "amendments": [
        {
          "id": "1",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: Only Accenture can deliver this service due to technical reasons",
          "description": "Additional goods, services or works (regulation 72(1)(b)"
        }
      ],
      "dateSigned": "2023-04-01T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:737272)",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
30 Jun 2023 · 018745-2023 · awardUpdate, contractUpdate
{
  "id": "018745-2023",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2023-06-30T17:01:03+01:00",
  "ocid": "ocds-h6vhtk-031fa9",
  "buyer": {
    "id": "GB-FTS-322",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000737272"
    }
  ],
  "awards": [
    {
      "id": "018745-2023-NP504821b-1",
      "title": "NHS Mail Relay",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-46436",
          "name": "Accenture"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NP504821b",
    "lots": [
      {
        "id": "1",
        "description": "The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.",
        "contractPeriod": {
          "endDate": "2023-03-31T23:59:59+01:00",
          "startDate": "2021-01-01T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "NHS Mail Relay",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss, or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.\nThe bringing of court proceedings against the Authority after the Framework Agreement has been entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise, the remedies that may be awarded by the courts where the Framework Agreement has been entered into are limited to the award of damages.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-322",
      "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent"
      },
      "details": {
        "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883"
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
      },
      "contactPoint": {
        "name": "Paul McKinney",
        "email": "paul.mckinney@nhs.scot"
      }
    },
    {
      "id": "GB-FTS-46436",
      "name": "Accenture",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Edinburgh",
        "postalCode": "EH2 2AF",
        "countryName": "United Kingdom",
        "streetAddress": "9-10 St Andrews Square, Edinburgh"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Accenture"
      }
    },
    {
      "id": "GB-FTS-55881",
      "name": "Edinburgh Sheriff Court House",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chambers Street"
      },
      "identifier": {
        "legalName": "Edinburgh Sheriff Court House"
      },
      "contactPoint": {
        "email": "edinburgh@scotcourts.gov.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018745-2023-NP504821b-1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "classification": {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          "deliveryLocation": {
            "description": "Scotland"
          },
          "deliveryAddresses": [
            {
              "region": "UKM"
            }
          ]
        }
      ],
      "title": "NHS Mail Relay",
      "value": {
        "amount": 1046769,
        "currency": "GBP"
      },
      "period": {
        "endDate": "2024-03-31T23:59:59+01:00",
        "startDate": "2021-01-01T00:00:00Z"
      },
      "status": "active",
      "awardID": "018745-2023-NP504821b-1",
      "amendments": [
        {
          "id": "1",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: Only Accenture can deliver this service due to technical reasons",
          "description": "Additional goods, services or works (regulation 72(1)(b)"
        }
      ],
      "dateSigned": "2023-04-01T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:737272)",
  "initiationType": "tender"
}
9 Mar 2022 · 006416-2022 · award, contract
{
  "id": "006416-2022",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 0,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2022-03-09T10:25:41Z",
  "ocid": "ocds-h6vhtk-031fa9",
  "buyer": {
    "id": "GB-FTS-322",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
  },
  "awards": [
    {
      "id": "006416-2022-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-46436",
          "name": "Accenture"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-031fa9",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "NHS Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48811000",
            "scheme": "CPV",
            "description": "E-mail system"
          }
        ]
      }
    ],
    "title": "NP504821b NHS Mail Relay",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHSmail Relay Service",
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.",
    "classification": {
      "id": "48811000",
      "scheme": "CPV",
      "description": "E-mail system"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_PROTECT_RIGHTS",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-322",
      "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent"
      },
      "details": {
        "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
      },
      "contactPoint": {
        "name": "Billy Hislop",
        "email": "billy.hislop@nhs.scot"
      }
    },
    {
      "id": "GB-FTS-46436",
      "name": "Accenture",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH2 2AF",
        "countryName": "United Kingdom",
        "streetAddress": "9-10 St Andrews Square, Edinburgh"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Accenture"
      }
    },
    {
      "id": "GB-FTS-324",
      "name": "Sheriff Court House",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chambers Street"
      },
      "identifier": {
        "legalName": "Sheriff Court House"
      },
      "contactPoint": {
        "email": "edinburgh@scotcourts.gov.uk",
        "telephone": "+44 1312252525"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "006416-2022-1",
      "value": {
        "amount": 824361,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "006416-2022-1",
      "dateSigned": "2021-07-08T00:00:00+01:00"
    }
  ],
  "description": "Resource constraints due to COVID have resulted in delay of publication of this award notice\n(SC Ref:685877)",
  "initiationType": "tender"
}