---
ocid: "ocds-h6vhtk-038da2"
title: "Media and Social Media Monitoring, Insight and Evaluation"
url: "https://tenderline.uk/tenders/media-and-social-media-monitoring-insight-and-evaluation-ocds-h6vhtk-038da2"
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value_amount: 267000
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buyer_name: "Ofgem"
buyer_id: "GB-PPON-PWXD-5991-LZZP"
cpv: ["48480000", "48481000", "72212500", "79300000", "79310000", "79311000", "79311300", "79312000", "79340000"]
delivery_location: "UK"
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machine_api: "https://tenderline.uk/api/public/tenders/ocds-h6vhtk-038da2"
---

# Media and Social Media Monitoring, Insight and Evaluation

Source: [Tenderline](https://tenderline.uk/tenders/media-and-social-media-monitoring-insight-and-evaluation-ocds-h6vhtk-038da2). UK public procurement intelligence compiled from official UK procurement notices.

> **Tenderline Executive Summary:** Ofgem: "Media and Social Media Monitoring, Insight and Evaluation". Published status: complete. Published Value: £267,000. 2 published lots. Recorded submission deadline: 18 Jan 2023, 12:00 GMT. Published submission portal: www.mytenders.co.uk.

## Key Information
- **Status:** COMPLETE (the published submission deadline has passed)
- **Buyer:** [Ofgem](https://tenderline.uk/buyers/ofgem-gov-d108)
- **Published Value:** £267,000 (GBP)
- **Submission Deadline:** 18 January 2023 at 12:00 GMT
- **Lots:** 2
- **Procurement Method:** Open procedure
- **Main Category:** services
- **Classifications (CPV):** Advertising and marketing services, Communication and multimedia software development services, Market and economic research; polling and statistics, Market research services, Market-testing services (+5 more)
- **Delivery Location:** UK
- **Legal Basis:** CELEX 32014L0024
- **Awarded Value:** £267,000 (exc. VAT, 2 contracts)
- **Official Documents:** 2 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/media-and-social-media-monitoring-insight-and-evaluation-ocds-h6vhtk-038da2#documents))
- **OCID:** `ocds-h6vhtk-038da2`

## Before you bid
Deciding whether to bid? The Tenderline page for this tender carries the competition and buyer analysis this notice does not:

- **Expected competition:** how many bids lots like this attract, from past awards in the same market.
- **Who could compete:** suppliers who have won similar work, and who holds the current contract.
- **Buyer track record:** earlier work for this buyer, its unexpired awards, and how its awards compared with its estimates.
- **Price forecast:** the commercial price range for each lot, with the middle 50% of comparable awards.

- **What it takes to win:** selection and award criteria, lot by lot.
- **Contract history:** what this tender replaces, and every notice in the procedure.

[Open the competition and buyer analysis](https://tenderline.uk/tenders/media-and-social-media-monitoring-insight-and-evaluation-ocds-h6vhtk-038da2#tl-md)

## Submission
- **Submission Platform:** [mytenders.co.uk](/out?url=http%3A%2F%2Fwww.mytenders.co.uk)
- **How to bid:** https://tenderline.uk/tenders/media-and-social-media-monitoring-insight-and-evaluation-ocds-h6vhtk-038da2#participate

## Description
The provision of both social media monitoring, and media monitoring services encompassing print, online and broadcast, including the provision of a secure online portal to be used to analyse and evaluate media and generate reports on media coverage as required.  This Contract will be delivered through two specific lots:
- Lot 1 – Media Monitoring, Insight and Evaluation
- Lot 2 – Social Media Monitoring, Insight and Evaluation

## Lots (2)
### Lot 1: Media Monitoring, Insight and Evaluation
- **Lot id:** `1`
- **Status:** complete
- **CPV codes:** 79300000, 79310000, 79311000, 79311300, 79312000, 79340000
- **Delivery regions:** UK

- **Description:** The Media Monitoring Service will include the following elements:
- Print monitoring – complete daily monitoring of specified keywords and topics within regional, national and international print media, including industry and consumer titles. This sh...

- **Renewal published:** yes

### Lot 2: Social Media Monitoring, Insight and Evaluation
- **Lot id:** `2`
- **Status:** complete
- **CPV codes:** 48480000, 48481000, 72212500, 79300000, 79310000, 79311000
- **Delivery regions:** UK

- **Description:** The Social Media Monitoring Service will include the following elements:
- Social Analytics - Access to analytics from a range of social media platforms including, but not limited to, Twitter, Facebook and LinkedIn.
- Share of voice and sentiment ana...

- **Renewal published:** yes

## Awards & Winning Suppliers (2)
- **Award:** Media Monitoring, Insight and Evaluation (active)
  - Award id: `012623-2023-1`
  - Supplier(s): **FENIX MEDIA LIMITED, A SUBSIDIARY OF ACCESS INTELLIGENCE PLC**
  - Supplier identifiers: `GB-FTS-81768`
  - Value: £210,000 † (exc. VAT)

- **Award:** Social Media Monitoring, Insight and Evaluation (active)
  - Award id: `012623-2023-2`
  - Supplier(s): **FENIX MEDIA LIMITED, A SUBSIDIARY OF ACCESS INTELLIGENCE PLC**
  - Supplier identifiers: `GB-FTS-81768`
  - Value: £57,000 † (exc. VAT)

> † value taken from the contract record; the award notice published none.

## Contracts (2)
- **Contract:** Media Monitoring, Insight and Evaluation (active)
  - Signed Value: £210,000
  - Signed Date: 30/03/2023

- **Contract:** Social Media Monitoring, Insight and Evaluation (active)
  - Signed Value: £57,000
  - Signed Date: 30/03/2023

## Provenance and Official Sources
- **Official Notice:** [Find a Tender notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F012623-2023)
- **Last Source Update:** 2023-05-03T10:34:04.000Z
- **This document generated:** 2026-10-23T07:58:33.592Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-038da2