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Official procurement procedure

LU00973 - Payment Portal

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Loughborough University: "LU00973 - Payment Portal". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityLoughborough UniversityScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Loughborough University
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Loughborough University. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 12 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLoughborough University
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published15 Aug 2025, 12:05 BST
Last source update15 Aug 2025, 12:05 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-0505d8
What is being bought
A payment portal that consists of three main parts which are all heavily integrated with our corporate systems: •a student payment portal •an online store for selling miscellaneous goods and services •a platform for integration with other online merchants To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973791861
What changed
From the official release history
  1. Official notice release published
    15 Aug 2025, 12:05 BST
  2. Official notice release published
    16 May 2025, 12:05 BST
  3. Status changed to complete
    22 Apr 2025, 16:05 BST
  4. Official notice release published
    22 Apr 2025, 16:05 BST
  5. Buyer information updated
    22 Apr 2025, 16:05 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    15 Aug 2025, 12:05 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 23 Jul 2025, 00:00 BST · £297,000
Commercial outcome and competition
Awards
Flywire Payments Limited
Not published · Not published · active
Contracts
Contract
£297,000 · signed 23 Jul 2025, 00:00 BST · active
Contract period: 1 Aug 2025, 00:00 BST — 31 Jul 2030, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Loughborough University

Contracting authority GB-PPON-PRGT-9932-PLJN
View buyer profile

  • Loughborough University
    buyer

    GB-PPON: PRGT-9932-PLJN
    Epinal Way, Loughborough, UKF22, LE11 3TU, GB
    a.ellis@lboro.ac.uk
    01509 228186

  • Flywire Payments Limited
    supplier

    GB-PPON: PRCB-4568-DYLW
    45 Folgate Street, London, UKI42, E1 6BX, GB
    andy.doyle@flywire.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThere are a number of complexities and key features of the services that mean they are both a) specialised (meaning they are only available from one supplier when considering the key characteristics we require), and b) highly integrated into our existing systems (resulting in disproportionate technical difficulties in implementation of services from another supplier (if they exist) due to incompatibility with our systems). The services consist of three main parts which are all heavily integrated with our corporate systems: •a student payment portal •an online store for selling miscellaneous goods and services •a platform for integration with other online merchants The main service is the student payment portal, for which we have a large number of requirements reflecting the complexity of the University’s activities. These increase the specialism significantly in comparison to a simple payment acceptance portal (which would be available from a number of sources). The specific requirements that create such specialisation are: •A seamless experience for payers via a single “make a payment” button on our website that all students can use regardless of payment method or where in the world the payment is coming from. •Payers to receive payment options applicable to the location they are paying from, with those paying from locations outside the UK being able to access locally important payment methods, and the ability to pay in their own local currency in as many countries as practically, and legally, possible. •Payments to be routed via different payment acquirer channels (i.e. University or supplier acquired) depending on the type of payment. •Support for payers in their local language, covering time zone appropriate hours, and understanding local requirements. •Students making deposit payments to be able to do so from within our student admissions system •Integration with our admissions, student record and accounting systems •Transactional information and breakdowns to support automated reconciliation and allocation of payments. •Payer information to support the University’s AML checks and processes •A single interface that can be used to link with third party payment providers in a way that allows the University to link to these, whilst protecting the University’s PCI DSS compliance by preventing its own infrastructure from coming into scope of PCI DSS. The above requirements have been created to resolve the significant confusion around how to pay the University when more fragmented solutions were in place. These resulted in poor payer experience and transparency as well as high fees for those paying the University. The importance of using an integrated service can be readily demonstrated by improvements in compliance with paying via the University’s approved methods of payment. We are not aware of any other supplier who can meet all of the above requirements and in the event that such a supplier did exist, the work to transfer between providers would be disproportionate technical difficulties.