Framework Agreement for Business Support Consultancy Services

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  },
  "date": "2024-05-03T15:33:31+01:00",
  "ocid": "ocds-h6vhtk-0419cd",
  "buyer": {
    "id": "GB-FTS-1083",
    "name": "North Ayrshire Council"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750273"
    }
  ],
  "awards": [
    {
      "id": "014401-2024-1",
      "title": "Lot 1 - Financial Management / Analysis",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-74800",
          "name": "CJM Project Financial Management Ltd"
        },
        {
          "id": "GB-FTS-112914",
          "name": "Ferguson King Consulting Ltd"
        },
        {
          "id": "GB-FTS-100146",
          "name": "Macdonald Strategy Partners Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    },
    {
      "id": "014401-2024-2",
      "title": "Lot 2 - Business Strategy & Business Development Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-74800",
          "name": "CJM Project Financial Management Ltd"
        },
        {
          "id": "GB-FTS-20171",
          "name": "GAP Communications"
        },
        {
          "id": "GB-FTS-112913",
          "name": "P&Z Consulting"
        },
        {
          "id": "GB-FTS-75707",
          "name": "Uxl ltd"
        }
      ],
      "relatedLots": [
        "2"
      ]
    },
    {
      "id": "014401-2024-3",
      "title": "Lot 4 - Digital and Social Media Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112910",
          "name": "Big Pond Digital ltd"
        },
        {
          "id": "GB-FTS-112915",
          "name": "Enterprise North East Trust Ltd"
        },
        {
          "id": "GB-FTS-12994",
          "name": "NSDesign Ltd"
        }
      ],
      "relatedLots": [
        "4"
      ]
    },
    {
      "id": "014401-2024-4",
      "title": "Lot 5 - Digital Transformation & IT",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112911",
          "name": "Booth Welsh Automation Ltd"
        },
        {
          "id": "GB-FTS-112915",
          "name": "Enterprise North East Trust Ltd"
        },
        {
          "id": "GB-FTS-112916",
          "name": "Goaco Group Ltd"
        },
        {
          "id": "GB-FTS-75723",
          "name": "Managed IT Experts Ltd."
        }
      ],
      "relatedLots": [
        "5"
      ]
    },
    {
      "id": "014401-2024-5",
      "title": "Lot 6 - Procurement & Tender Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-65565",
          "name": "Caughey Solutions Limited"
        },
        {
          "id": "GB-FTS-29151",
          "name": "Intend Business Development Ltd"
        },
        {
          "id": "GB-FTS-33101",
          "name": "SCMG"
        },
        {
          "id": "GB-FTS-20189",
          "name": "Tinto Procurement"
        }
      ],
      "relatedLots": [
        "6"
      ]
    },
    {
      "id": "014401-2024-6",
      "title": "Lot 7 - HR Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-75731",
          "name": "Concept HR Solutions"
        },
        {
          "id": "GB-FTS-112917",
          "name": "Maureen Johnstone HR & Executive Coachin"
        },
        {
          "id": "GB-FTS-112918",
          "name": "Katie Bell HR Ltd"
        }
      ],
      "relatedLots": [
        "7"
      ]
    },
    {
      "id": "014401-2024-7",
      "title": "Lot 9 - Energy efficiency and EPC Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112912",
          "name": "Carbonzone Ltd"
        },
        {
          "id": "GB-FTS-112919",
          "name": "GSM (UK) Associates"
        },
        {
          "id": "GB-FTS-25500",
          "name": "Mabbett & Associates Ltd (Main Quick Quote Contact)"
        }
      ],
      "relatedLots": [
        "9"
      ]
    },
    {
      "id": "014401-2024-8",
      "title": "Lot 10 - Carbon Accounting and Carbon Reduction Strategy",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112912",
          "name": "Carbonzone Ltd"
        },
        {
          "id": "GB-FTS-25500",
          "name": "Mabbett & Associates Ltd (Main Quick Quote Contact)"
        },
        {
          "id": "GB-FTS-25495",
          "name": "Zoe Stirton"
        },
        {
          "id": "GB-FTS-112920",
          "name": "Sweco UK Limited"
        }
      ],
      "relatedLots": [
        "10"
      ]
    },
    {
      "id": "014401-2024-9",
      "title": "Lot 11 - Workplace Development & Training Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-12993",
          "name": "Business Success Partnership"
        },
        {
          "id": "GB-FTS-112917",
          "name": "Maureen Johnstone HR & Executive Coachin"
        }
      ],
      "relatedLots": [
        "11"
      ]
    },
    {
      "id": "014401-2024-10",
      "title": "Lot 13 - Exporting and International Strategy",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112913",
          "name": "P&Z Consulting"
        },
        {
          "id": "GB-FTS-112921",
          "name": "Stewart Miller associates (Scotland) Ltd"
        }
      ],
      "relatedLots": [
        "13"
      ]
    },
    {
      "id": "014401-2024-11",
      "title": "Lot 3 - Marketing and Branding Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-20171",
          "name": "GAP Communications"
        },
        {
          "id": "GB-FTS-75702",
          "name": "J&G3 Ltd"
        },
        {
          "id": "GB-FTS-112922",
          "name": "1.Thorough Brand"
        },
        {
          "id": "GB-FTS-112923",
          "name": "Whitewall Marketing"
        }
      ],
      "relatedLots": [
        "3"
      ]
    },
    {
      "id": "014401-2024-12",
      "title": "Lot 12 - ISO/Quality Management Consultancy & Training",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112912",
          "name": "Carbonzone Ltd"
        }
      ],
      "relatedLots": [
        "12"
      ]
    }
  ],
  "tender": {
    "id": "NAC/5161",
    "lots": [
      {
        "id": "1",
        "title": "Lot 1 - Financial Management / Analysis",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Financial Management: support is required to enable businesses to develop and refine financial management skills, such as an understanding of financial statements and cash-flow as well as the application of sales, pricing, costing, interest and borrowings, taxation, investment and performance measurements.\nFinancial Readiness: business support will be required to allow interrogation of their forecasting methodologies and assessing their fitness for purpose in terms of their effectiveness in predicting future performance.\nPreparing for Investment: information and support to prepare businesses for investment as an attractive proposition for potential investors and loan funders.\nAlternative Finance: information and support around the main forms of alternative business funding for SMEs, including short to long-term loans/debt/equity, asset finance, invoice financing, advice around self-investment and exploring available grant assistance.\nTaxation: providing support to businesses across any taxation issues that they may have during their business cycle.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Lot 2 - Business Strategy & Business Development Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nStrategic Planning: this may involve support relating to challenging existing approaches, developing new strategies and performance measurement.\nBusiness Growth / Productivity: growth / productivity gains can be achieved by either boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimising costs – beneficial to help businesses explore both options.\nOrganisational Management: assisting with the organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, and establish agreement around intended outcomes/results.\nBusiness Development: analysing current client base, identifying a potential sales pipeline, qualifying lead opportunities, producing a value proposition and clearly demonstrating a USP for the business.\nChange Management: intervention to help a business move through the growth life-cycle, ensuring due consideration is made to the impact of change on the business, and its people, because of growth.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Lot 3 - Marketing and Branding Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nMarket Analysis capability – including market research and surveys.\nDeveloping Marketing Strategies (incorporating traditional offline areas of the marketing mix, such as advertising, print, PR)\nGeneral Digital Marketing (including knowledge of websites, SEO, analytics and ecommerce and social media platforms\nTarget market and customer development (including developing customer personas, user journeys etc)\nBranding (including working with clients to create a brief, business values, band positioning, mission statement and USPs; and conducting brand audits)\nContent creation (both online and offline materials, including copywriting, tone of voice, blogs, podcasts, image creation etc)",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "4",
        "title": "Lot 4 - Digital and Social Media Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSocial Media principles and knowledge of all current tools and platforms\nSearch Engine Optimisation Best Practice\nDeveloping Digital Marketing Strategies\nCyber Security Principles\nArtificial Intelligence Tools & Tactics for Digital Marketing\nGoogle Analytics 4 and other data analytics tools\nWeb Design & Development tools and Content Management Systems (e.g., WordPress, WIX, Squarespace, Shopify)\nEcommerce and off the shelf platforms and marketplaces (e.g., Ebay, Amazon and Etsy)\nMobile web development (including mobile apps)\nEmail marketing",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "5",
        "title": "Lot 5 - Digital Transformation & IT",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Examples of topics that are offered under Information and Digital Technology are:\nImprovements in efficiency and productivity through Digital Capabilities, including automation and artificial intelligence\nIT systems and process advice\nSupport to increase productivity with digital technology, including epos systems, cloud accountancy and other cloud-based software.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "6",
        "title": "Lot 6 - Procurement & Tender Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nReview Current Tender Library:  reviewing existing tender documentation and suggest best practice amendments.  Support on how to identify key future contract opportunities, ensuring Public Contracts Scotland profile is up to date, how to complete an SPD, deciding on what opportunities to bid/tender for and improving business visibility within the public sector.\nGeneral Procurement Support: evaluate past tendering performance and providing feedback on improvements, interpreting tender feedback and incorporating this into future bids.\nLive Tenders: advice and support on how to complete live opportunities, SPDs and Quick Quotes, helping businesses decide if they should bid, registering on other procurement portals and producing best tender documents possible.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "7",
        "title": "Lot 7 - HR Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nHR Policy:  reviewing existing HR processes and policies, ensure they are fit for purpose and cover mandatory legal obligations.\nEmployee Engagement:  enable implementation of appraisals, how to broker and manage tough discussions, developing clear roles and responsibilities for all staff and development and of employee handbooks.\nPerformance Management:  improving individual employee performance and linking this to employee roles and responsibilities and contractual obligations, workforce relationship building and employee consultation projects.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "9",
        "title": "Lot 9 - Energy efficiency and EPC Services",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the provision of the following:\nAd-hoc Energy Efficiency Audit Reporting services\nEPC Rating services",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "10",
        "title": "Lot 10 - Carbon Accounting and Carbon Reduction Strategy",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nCarbon Auditing/Accounting\nNet Zero Route Mapping\nCarbon Reduction Strategies",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "11",
        "title": "Lot 11 - Workplace Development & Training Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSkills Mapping of Business/Employees:  reviewing existing skills and talent within a business, leadership development, review of business culture, internal project management, capacity building, people development and productivity improvements.\nLeadership and Management:  as the business grows, so does the need for strong leadership and guidance.  Support to equip owners and entrepreneurs with the skills required to develop and achieve key business aspirations.\nProductivity:  plans and processes to improve productivity, identifying CIPD opportunities, implementing new ideas and structures.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "12",
        "title": "Lot 12 - ISO/Quality Management Consultancy & Training",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSupport and advice for North Ayrshire businesses with a desire to achieve ISO/Quality Management accreditation. This will involve supporting businesses/organisations with the development, documentation and implementation of quality management systems where needed, prior to application for ISO/Quality Management accreditation.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      },
      {
        "id": "13",
        "title": "Lot 13 - Exporting and International Strategy",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSupport businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales.\nSupport for Exporting, including documentation.\nMarket Analysis, Strategy and Development.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "66170000",
            "scheme": "CPV",
            "description": "Financial consultancy, financial transaction processing and clearing-house services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79413000",
            "scheme": "CPV",
            "description": "Marketing management consultancy services"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "6",
        "relatedLot": "6",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79418000",
            "scheme": "CPV",
            "description": "Procurement consultancy services"
          }
        ]
      },
      {
        "id": "7",
        "relatedLot": "7",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79414000",
            "scheme": "CPV",
            "description": "Human resources management consultancy services"
          }
        ]
      },
      {
        "id": "9",
        "relatedLot": "9",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "71314300",
            "scheme": "CPV",
            "description": "Energy-efficiency consultancy services"
          }
        ]
      },
      {
        "id": "10",
        "relatedLot": "10",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "11",
        "relatedLot": "11",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "12",
        "relatedLot": "12",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "13",
        "relatedLot": "13",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      }
    ],
    "title": "Framework Agreement for Business Support Consultancy Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "North Ayrshire Council (NAC) is seeking to implement a framework agreement for the provision of Business Support Consultancy Services as detailed in this Invitation to Tender. The Council currently has a contract in place for this requirement, which is due to expire on 9th February 2024, therefore the requirement is being re-tendered.",
    "classification": {
      "id": "79400000",
      "scheme": "CPV",
      "description": "Business and management consultancy and related services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-1083",
      "name": "North Ayrshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Irvine",
        "postalCode": "KA12 8EE",
        "countryName": "United Kingdom",
        "streetAddress": "Cunninghame House, Friars Croft"
      },
      "details": {
        "url": "http://www.north-ayrshire.gov.uk",
        "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "North Ayrshire Council"
      },
      "contactPoint": {
        "email": "raymondhamilton@north-ayrshire.gov.uk"
      }
    },
    {
      "id": "GB-FTS-74800",
      "name": "CJM Project Financial Management Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Prestwick",
        "postalCode": "KA9 1HW",
        "countryName": "United Kingdom",
        "streetAddress": "AFM House, 6 Crofthead Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "CJM Project Financial Management Ltd"
      },
      "contactPoint": {
        "telephone": "+44 01292671119"
      }
    },
    {
      "id": "GB-FTS-112910",
      "name": "Big Pond Digital ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM94",
        "locality": "Ayr",
        "postalCode": "KA72TS",
        "countryName": "United Kingdom",
        "streetAddress": "1 Racecourse View"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Big Pond Digital ltd"
      },
      "contactPoint": {
        "telephone": "+44 7999499096"
      }
    },
    {
      "id": "GB-FTS-112911",
      "name": "Booth Welsh Automation Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Irvine",
        "postalCode": "KA11 5DJ",
        "countryName": "United Kingdom",
        "streetAddress": "3 Riverside Way"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Booth Welsh Automation Ltd"
      },
      "contactPoint": {
        "telephone": "+44 3450344344"
      }
    },
    {
      "id": "GB-FTS-65565",
      "name": "Caughey Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Longniddry",
        "postalCode": "EH32 0PE",
        "countryName": "United Kingdom",
        "streetAddress": "8 Orchard Court"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Caughey Solutions Limited"
      },
      "contactPoint": {
        "telephone": "+44 1875852403"
      }
    },
    {
      "id": "GB-FTS-75731",
      "name": "Concept HR Solutions",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM93",
        "locality": "New Cumnock",
        "postalCode": "KA18 4HE",
        "countryName": "United Kingdom",
        "streetAddress": "25 Lochbrowan Crescent"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Concept HR Solutions"
      },
      "contactPoint": {
        "telephone": "+44 7816883467"
      }
    },
    {
      "id": "GB-FTS-112912",
      "name": "Carbonzone Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Saltcoats",
        "postalCode": "KA21 5DS",
        "countryName": "United Kingdom",
        "streetAddress": "The Melbourne Suite, 72A Hamilton St"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Carbonzone Ltd"
      },
      "contactPoint": {
        "telephone": "+44 7984498660"
      }
    },
    {
      "id": "GB-FTS-12993",
      "name": "Business Success Partnership",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G77 6SY",
        "countryName": "United Kingdom",
        "streetAddress": "20 Glanderston Avenue, Newton Mearns"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Business Success Partnership"
      },
      "contactPoint": {
        "telephone": "+44 7789277168"
      }
    },
    {
      "id": "GB-FTS-112913",
      "name": "P&Z Consulting",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Hornchurch",
        "postalCode": "RM12 6JA",
        "countryName": "United Kingdom",
        "streetAddress": "199 Ravenscourt Grove"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "P&Z Consulting"
      },
      "contactPoint": {
        "telephone": "+44 7923824911"
      }
    },
    {
      "id": "GB-FTS-20171",
      "name": "GAP Communications",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Newmilns",
        "postalCode": "KA16 9HJ",
        "countryName": "United Kingdom",
        "streetAddress": "55 Loudoun Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "GAP Communications"
      },
      "contactPoint": {
        "telephone": "+44 7733394641"
      }
    },
    {
      "id": "GB-FTS-112914",
      "name": "Ferguson King Consulting Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Newcastle",
        "postalCode": "NE6 2HL",
        "countryName": "United Kingdom",
        "streetAddress": "Oults Yard Walker Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Ferguson King Consulting Ltd"
      },
      "contactPoint": {
        "telephone": "+44 7918325367"
      }
    },
    {
      "id": "GB-FTS-100146",
      "name": "Macdonald Strategy Partners Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM94",
        "locality": "Prestwick",
        "postalCode": "KA9 2TA",
        "countryName": "United Kingdom",
        "streetAddress": "Arran House , 15d Skye Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Macdonald Strategy Partners Limited"
      },
      "contactPoint": {
        "telephone": "+44 7944732211"
      }
    },
    {
      "id": "GB-FTS-75707",
      "name": "Uxl ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Airdrie",
        "postalCode": "ML6 9XJ",
        "countryName": "United Kingdom",
        "streetAddress": "20 Maybole Drive"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Uxl ltd"
      },
      "contactPoint": {
        "telephone": "+44 7946706743"
      }
    },
    {
      "id": "GB-FTS-112915",
      "name": "Enterprise North East Trust Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM50",
        "locality": "Aberdeen",
        "postalCode": "AB11 5QX",
        "countryName": "United Kingdom",
        "streetAddress": "Enterprise Business Centre, Admiral Courty, Poynernook Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Enterprise North East Trust Ltd"
      },
      "contactPoint": {
        "telephone": "+44 7747793029"
      }
    },
    {
      "id": "GB-FTS-12994",
      "name": "NSDesign Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G1 1RE",
        "countryName": "United Kingdom",
        "streetAddress": "22 Montrose Street, Merchant City"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "NSDesign Ltd"
      },
      "contactPoint": {
        "telephone": "+44 1415856390"
      }
    },
    {
      "id": "GB-FTS-112916",
      "name": "Goaco Group Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Gravesend",
        "postalCode": "DA12 1AW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterman House, 1 Lord Street"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Goaco Group Ltd"
      },
      "contactPoint": {
        "telephone": "+44 3334440790"
      }
    },
    {
      "id": "GB-FTS-75723",
      "name": "Managed IT Experts Ltd.",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM72",
        "locality": "Dunfermline",
        "postalCode": "KY11 3BZ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 22 Dunfermline Business Centre, Izatt Avenue"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Managed IT Experts Ltd."
      },
      "contactPoint": {
        "telephone": "+44 1383722225"
      }
    },
    {
      "id": "GB-FTS-29151",
      "name": "Intend Business Development Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM77",
        "locality": "Stirling",
        "postalCode": "FK7 7SP",
        "countryName": "United Kingdom",
        "streetAddress": "Office 16, Stirling Business Centre, 3 Whitehouse Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Intend Business Development Ltd"
      },
      "contactPoint": {
        "telephone": "+44 7808294981"
      }
    },
    {
      "id": "GB-FTS-33101",
      "name": "SCMG",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G20 0SP",
        "countryName": "United Kingdom",
        "streetAddress": "3.01 Kelvin Campus , West of Scotland Science Park"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "SCMG"
      },
      "contactPoint": {
        "faxNumber": "+44 1419450427",
        "telephone": "+44 1419456461"
      }
    },
    {
      "id": "GB-FTS-20189",
      "name": "Tinto Procurement",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM95",
        "locality": "Carnwath",
        "postalCode": "ML11 8HF",
        "countryName": "United Kingdom",
        "streetAddress": "Tinto View, 78 Allison Drive"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Tinto Procurement"
      },
      "contactPoint": {
        "telephone": "+44 7983750208"
      }
    },
    {
      "id": "GB-FTS-112917",
      "name": "Maureen Johnstone HR & Executive Coachin",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM94",
        "locality": "Prestwick",
        "postalCode": "KA9 1TT",
        "countryName": "United Kingdom",
        "streetAddress": "12 Bentfield Drive"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Maureen Johnstone HR & Executive Coachin"
      },
      "contactPoint": {
        "telephone": "+44 7740250015"
      }
    },
    {
      "id": "GB-FTS-112918",
      "name": "Katie Bell HR Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Glasgow",
        "postalCode": "G41 3QZ",
        "countryName": "United Kingdom",
        "streetAddress": "123 Woodstock Avenue"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Katie Bell HR Ltd"
      },
      "contactPoint": {
        "telephone": "+44 1414413081"
      }
    },
    {
      "id": "GB-FTS-112919",
      "name": "GSM (UK) Associates",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "g46 6qh",
        "countryName": "United Kingdom",
        "streetAddress": "6 Dornoch Avenue , Giffnock"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "GSM (UK) Associates"
      },
      "contactPoint": {
        "faxNumber": "+44 000000",
        "telephone": "+44 000000"
      }
    },
    {
      "id": "GB-FTS-25500",
      "name": "Mabbett & Associates Ltd (Main Quick Quote Contact)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G3 7NB",
        "countryName": "United Kingdom",
        "streetAddress": "Mabbett House, 11 Sandyford Place"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Mabbett & Associates Ltd (Main Quick Quote Contact)"
      },
      "contactPoint": {
        "faxNumber": "+44 01412272301",
        "telephone": "+44 1412272300"
      }
    },
    {
      "id": "GB-FTS-25495",
      "name": "Zoe Stirton",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM73",
        "locality": "Haddington",
        "postalCode": "EH41 4EE",
        "countryName": "United Kingdom",
        "streetAddress": "45 Nungate Gardens"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Zoe Stirton"
      },
      "contactPoint": {
        "telephone": "+44 7906016155"
      }
    },
    {
      "id": "GB-FTS-112920",
      "name": "Sweco UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G31 3AU",
        "countryName": "United Kingdom",
        "streetAddress": "City Park, 368 Alexandra Parade"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Sweco UK Limited"
      },
      "contactPoint": {
        "faxNumber": "+44 000000",
        "telephone": "+44 000000"
      }
    },
    {
      "id": "GB-FTS-112921",
      "name": "Stewart Miller associates (Scotland) Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G51 1HG",
        "countryName": "United Kingdom",
        "streetAddress": "Flat 10, 2 Mavisbank Gardens"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Stewart Miller associates (Scotland) Ltd"
      },
      "contactPoint": {
        "telephone": "+44 7774926245"
      }
    },
    {
      "id": "GB-FTS-75702",
      "name": "J&G3 Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM95",
        "locality": "Rutherglen",
        "postalCode": "G73 5EB",
        "countryName": "United Kingdom",
        "streetAddress": "30 East Kilbride Rd"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "J&G3 Ltd"
      },
      "contactPoint": {
        "telephone": "+44 7782560000"
      }
    },
    {
      "id": "GB-FTS-112922",
      "name": "1.Thorough Brand",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM95",
        "locality": "Carluke",
        "postalCode": "ML8 5FJ",
        "countryName": "United Kingdom",
        "streetAddress": "4 Mauldslie Castle Orchard"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "1.Thorough Brand"
      },
      "contactPoint": {
        "telephone": "+44 7745504029"
      }
    },
    {
      "id": "GB-FTS-112923",
      "name": "Whitewall Marketing",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Glasgow",
        "postalCode": "G2 2LB",
        "countryName": "United Kingdom",
        "streetAddress": "5/1 Turnberry House"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Whitewall Marketing"
      },
      "contactPoint": {
        "telephone": "+44 7871340560"
      }
    },
    {
      "id": "GB-FTS-4006",
      "name": "Kilmarnock Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Kilmarnock",
        "postalCode": "KA1 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "Sheriff Court House, St Marnock Street"
      },
      "details": {
        "url": "https://www.scotcourts.gov.uk/"
      },
      "identifier": {
        "legalName": "Kilmarnock Sheriff Court"
      },
      "contactPoint": {
        "telephone": "+44 1563550024"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "014401-2024-1",
      "title": "Lot 1 - Financial Management / Analysis",
      "value": {
        "amount": 40000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-1",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-2",
      "title": "Lot 2 - Business Strategy & Business Development Support",
      "value": {
        "amount": 35000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-2",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-3",
      "title": "Lot 4 - Digital and Social Media Support",
      "value": {
        "amount": 40000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-3",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-4",
      "title": "Lot 5 - Digital Transformation & IT",
      "value": {
        "amount": 30000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-4",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-5",
      "title": "Lot 6 - Procurement & Tender Support",
      "value": {
        "amount": 40000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-5",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-6",
      "title": "Lot 7 - HR Support",
      "value": {
        "amount": 35000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-6",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-7",
      "title": "Lot 9 - Energy efficiency and EPC Services",
      "value": {
        "amount": 30000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-7",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-8",
      "title": "Lot 10 - Carbon Accounting and Carbon Reduction Strategy",
      "value": {
        "amount": 30000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-8",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-9",
      "title": "Lot 11 - Workplace Development & Training Support",
      "value": {
        "amount": 270000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-9",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-10",
      "title": "Lot 13 - Exporting and International Strategy",
      "value": {
        "amount": 10000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-10",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-11",
      "title": "Lot 3 - Marketing and Branding Support",
      "value": {
        "amount": 63000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-11",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    },
    {
      "id": "014401-2024-12",
      "title": "Lot 12 - ISO/Quality Management Consultancy & Training",
      "value": {
        "amount": 20000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014401-2024-12",
      "dateSigned": "2024-04-09T00:00:00+01:00"
    }
  ],
  "description": "Quality Management Procedures\n1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.\nHealth and Safety Procedures\n1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1.\nBidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.\nTenderers must agree to accept NAC Terms and Conditions 2 (NAC TC2) Conditions of Contract for the Purchase of Services and NAC Exit Terms and Conditions and the contract will be let on these terms.\n(SC Ref:765150)",
  "initiationType": "tender"
}

{
  "id": "033732-2023",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2023-11-15T10:11:03Z",
  "ocid": "ocds-h6vhtk-0419cd",
  "buyer": {
    "id": "GB-FTS-1083",
    "name": "North Ayrshire Council"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750273"
    }
  ],
  "tender": {
    "id": "NAC/5161",
    "title": "Framework Agreement for Business Support Consultancy Services",
    "amendments": [
      {
        "id": "1",
        "description": "Due to delay in PCS-T publication caused by system error, response deadline extended by 1 day.",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Time limit",
              "section": "IV.2.2"
            },
            "newValue": {
              "date": "2023-12-15T12:00:00Z"
            },
            "oldValue": {
              "date": "2023-12-14T12:00:00Z"
            }
          },
          {
            "where": {
              "label": "Conditions for opening of tenders",
              "section": "IV.2.7"
            },
            "newValue": {
              "date": "2023-12-15T12:00:00Z"
            },
            "oldValue": {
              "date": "2023-12-14T12:00:00Z"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "North Ayrshire Council (NAC) is seeking to implement a framework agreement for the provision of Business Support Consultancy Services as detailed in this Invitation to Tender. The Council currently has a contract in place for this requirement, which is due to expire on 9th February 2024, therefore the requirement is being re-tendered.",
    "classification": {
      "id": "79400000",
      "scheme": "CPV",
      "description": "Business and management consultancy and related services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-1083",
      "name": "North Ayrshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Irvine",
        "postalCode": "KA12 8EE",
        "countryName": "United Kingdom",
        "streetAddress": "Cunninghame House, Friars Croft"
      },
      "details": {
        "url": "http://www.north-ayrshire.gov.uk",
        "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337"
      },
      "identifier": {
        "legalName": "North Ayrshire Council"
      },
      "contactPoint": {
        "email": "raymondhamilton@north-ayrshire.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "033688-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-11-14T16:47:48Z",
  "ocid": "ocds-h6vhtk-0419cd",
  "buyer": {
    "id": "GB-FTS-1083",
    "name": "North Ayrshire Council"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750273"
    }
  ],
  "tender": {
    "id": "NAC/5161",
    "lots": [
      {
        "id": "1",
        "title": "Lot 1 - Financial Management / Analysis",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Financial Management: support is required to enable businesses to develop and refine financial management skills, such as an understanding of financial statements and cash-flow as well as the application of sales, pricing, costing, interest and borrowings, taxation, investment and performance measurements.\nFinancial Readiness: business support will be required to allow interrogation of their forecasting methodologies and assessing their fitness for purpose in terms of their effectiveness in predicting future performance.\nPreparing for Investment: information and support to prepare businesses for investment as an attractive proposition for potential investors and loan funders.\nAlternative Finance: information and support around the main forms of alternative business funding for SMEs, including short to long-term loans/debt/equity, asset finance, invoice financing, advice around self-investment and exploring available grant assistance.\nTaxation: providing support to businesses across any taxation issues that they may have during their business cycle.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Lot 2 - Business Strategy & Business Development Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nStrategic Planning: this may involve support relating to challenging existing approaches, developing new strategies and performance measurement.\nBusiness Growth / Productivity: growth / productivity gains can be achieved by either boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimising costs – beneficial to help businesses explore both options.\nOrganisational Management: assisting with the organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, and establish agreement around intended outcomes/results.\nBusiness Development: analysing current client base, identifying a potential sales pipeline, qualifying lead opportunities, producing a value proposition and clearly demonstrating a USP for the business.\nChange Management: intervention to help a business move through the growth life-cycle, ensuring due consideration is made to the impact of change on the business, and its people, because of growth.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "3",
        "title": "Lot 3 - Marketing and Branding Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nMarket Analysis capability – including market research and surveys.\nDeveloping Marketing Strategies (incorporating traditional offline areas of the marketing mix, such as advertising, print, PR)\nGeneral Digital Marketing (including knowledge of websites, SEO, analytics and ecommerce and social media platforms\nTarget market and customer development (including developing customer personas, user journeys etc)\nBranding (including working with clients to create a brief, business values, band positioning, mission statement and USPs; and conducting brand audits)\nContent creation (both online and offline materials, including copywriting, tone of voice, blogs, podcasts, image creation etc)",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "4",
        "title": "Lot 4 - Digital and Social Media Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSocial Media principles and knowledge of all current tools and platforms\nSearch Engine Optimisation Best Practice\nDeveloping Digital Marketing Strategies\nCyber Security Principles\nArtificial Intelligence Tools & Tactics for Digital Marketing\nGoogle Analytics 4 and other data analytics tools\nWeb Design & Development tools and Content Management Systems (e.g., WordPress, WIX, Squarespace, Shopify)\nEcommerce and off the shelf platforms and marketplaces (e.g., Ebay, Amazon and Etsy)\nMobile web development (including mobile apps)\nEmail marketing",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "5",
        "title": "Lot 5 - Digital Transformation & IT",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Examples of topics that are offered under Information and Digital Technology are:\nImprovements in efficiency and productivity through Digital Capabilities, including automation and artificial intelligence\nIT systems and process advice\nSupport to increase productivity with digital technology, including epos systems, cloud accountancy and other cloud-based software.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "6",
        "title": "Lot 6 - Procurement & Tender Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nReview Current Tender Library:  reviewing existing tender documentation and suggest best practice amendments.  Support on how to identify key future contract opportunities, ensuring Public Contracts Scotland profile is up to date, how to complete an SPD, deciding on what opportunities to bid/tender for and improving business visibility within the public sector.\nGeneral Procurement Support: evaluate past tendering performance and providing feedback on improvements, interpreting tender feedback and incorporating this into future bids.\nLive Tenders: advice and support on how to complete live opportunities, SPDs and Quick Quotes, helping businesses decide if they should bid, registering on other procurement portals and producing best tender documents possible.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "7",
        "title": "Lot 7 - HR Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nHR Policy:  reviewing existing HR processes and policies, ensure they are fit for purpose and cover mandatory legal obligations.\nEmployee Engagement:  enable implementation of appraisals, how to broker and manage tough discussions, developing clear roles and responsibilities for all staff and development and of employee handbooks.\nPerformance Management:  improving individual employee performance and linking this to employee roles and responsibilities and contractual obligations, workforce relationship building and employee consultation projects.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "8",
        "title": "Lot 8 - Family Business and Succession Planning Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nFamily Business Support\nGovernance & Structure:  creating the correct structures and practices needed to achieve best practice in governance of a family business, how to view the business as a family and as a business, development of a shared purpose, defining employee and family roles.\nSuccession Planning succession planning, conflict resolution, next generation career and skills development, developing family communications and planning an elegant exit.\nSuccession Planning Support\nExisting Business Position:  formulating exit strategies, preparing business for sale, business continuity and safe-guarding people and assets.\nBusiness Structure:  provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. Define how information flows between the different levels of management.\nBoard Development: value and creation of a board, or recruitment of a non-executive director.  Review composition and effectiveness at both an individual and group level.\nBusiness Continuity:  how to deal with disruptions to supply chains, reputation, loss of premises or loss of technology.\nRisk Management: enable businesses to make well-informed decisions and to identify and protect the most critical aspects of their operations. Mitigating or reducing risks to an acceptable level can create more agile businesses.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "9",
        "title": "Lot 9 - Energy efficiency and EPC Services",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the provision of the following:\nAd-hoc Energy Efficiency Audit Reporting services\nEPC Rating services",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "12",
        "title": "Lot 12 - ISO/Quality Management Consultancy & Training",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSupport and advice for North Ayrshire businesses with a desire to achieve ISO/Quality Management accreditation. This will involve supporting businesses/organisations with the development, documentation and implementation of quality management systems where needed, prior to application for ISO/Quality Management accreditation.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "13",
        "title": "Lot 13 - Exporting and International Strategy",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSupport businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales.\nSupport for Exporting, including documentation.\nMarket Analysis, Strategy and Development.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "10",
        "title": "Lot 10 - Carbon Accounting and Carbon Reduction Strategy",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nCarbon Auditing/Accounting\nNet Zero Route Mapping\nCarbon Reduction Strategies",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "11",
        "title": "Lot 11 - Workplace Development & Training Support",
        "status": "active",
        "renewal": {
          "description": "Option to extend for up to an additional 24 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services for this Lot should include, but not be limited to, the following:\nSkills Mapping of Business/Employees:  reviewing existing skills and talent within a business, leadership development, review of business culture, internal project management, capacity building, people development and productivity improvements.\nLeadership and Management:  as the business grows, so does the need for strong leadership and guidance.  Support to equip owners and entrepreneurs with the skills required to develop and achieve key business aspirations.\nProductivity:  plans and processes to improve productivity, identifying CIPD opportunities, implementing new ideas and structures.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "40"
            },
            {
              "type": "price",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "66170000",
            "scheme": "CPV",
            "description": "Financial consultancy, financial transaction processing and clearing-house services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79413000",
            "scheme": "CPV",
            "description": "Marketing management consultancy services"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "6",
        "relatedLot": "6",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79418000",
            "scheme": "CPV",
            "description": "Procurement consultancy services"
          }
        ]
      },
      {
        "id": "7",
        "relatedLot": "7",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79414000",
            "scheme": "CPV",
            "description": "Human resources management consultancy services"
          }
        ]
      },
      {
        "id": "8",
        "relatedLot": "8",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312330",
            "scheme": "CPV",
            "description": "Family-planning services"
          }
        ]
      },
      {
        "id": "9",
        "relatedLot": "9",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "71314300",
            "scheme": "CPV",
            "description": "Energy-efficiency consultancy services"
          }
        ]
      },
      {
        "id": "12",
        "relatedLot": "12",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "13",
        "relatedLot": "13",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "10",
        "relatedLot": "10",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      },
      {
        "id": "11",
        "relatedLot": "11",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          }
        ]
      }
    ],
    "title": "Framework Agreement for Business Support Consultancy Services",
    "value": {
      "amount": 400000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2023-12-14T12:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "recurrence": {
      "description": "6 months prior to framework end"
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": 52
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2023-12-14T12:00:00Z"
    },
    "description": "North Ayrshire Council (NAC) is seeking to implement a framework agreement for the provision of Business Support Consultancy Services as detailed in this Invitation to Tender. The Council currently has a contract in place for this requirement, which is due to expire on 9th February 2024, therefore the requirement is being re-tendered.",
    "tenderPeriod": {
      "endDate": "2023-12-14T12:00:00Z"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "79400000",
      "scheme": "CPV",
      "description": "Business and management consultancy and related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 120
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.\nBidders must confirm if they hold the particular authorisation or memberships"
        },
        {
          "type": "economic",
          "appliesTo": [
            "supplier"
          ],
          "description": "Bidders will be required to have a minimum yearly “specific” turnover as follows for the last 3 years in the business area covered by the contract:\nTurnover is set per lot and therefore you must meet the minimum figures below for the lot you are tendering for:\nLot 1  - 5,000.00\nLot 2  - 5,000.00\nLot 3  - 7,500.00\nLot 4  - 2,500.00\nLot 5  - 3,750.00\nLot 6  - 5,000.00\nLot 7  - 5,000.00\nLot 8  - 3,750.00\nLot 9  - 2,500.00\nLot 10 - 2,500.00\nLot 11 - 2,500.00\nLot 12 - 2,500.00\nLot 13 - 2,500.00\nALL FIGURES ABOVE ARE GBP\nBidders who cannot meet the required level of turnover will be excluded from this tender.\nWhere turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading and provided projections for the next three years.\nIt is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:\nEmployer’s (Compulsory) Liability Insurance = 5,000,000 GBP in respect of any one event\nhttp://www.hse.gov.uk/pubns/hse40.pdf\nPublic Liability Insurance 1,000,000 GBP in respect of any one event\nThird-Party Motor Vehicle Insurance\nA valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees' vehicles are appropriately insured and maintained."
        },
        {
          "type": "technical",
          "appliesTo": [
            "supplier"
          ],
          "description": "Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope TO THE LOT WHICH YOU ARE APPLYING FOR. Unsatisfactory experience will result in exclusion from the tender process.\nBidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.\nCompleted experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.\nPlease Note – If you are bidding for more than one lot you are required to submit 2 x experience examples with accompanying references for each lot due to the differences in lot specifications.\nBidders are required to confirm the supplier supplier's staff have the following relevant educational and professional qualifications:\nLot 3 - Marketing and Branding Support - Qualified to Chartered Institute of Marketing (CIM) or equivalent standards.\nLot 9 - Energy efficiency and EPC Services - Qualified to Non Domestic Energy Assessor (NDEA) or equivalent standards.\nLot 12 - ISO/Quality Management Consultancy & Training - Prior experience of delivering IRCA/UKAS certificated Internal & Lead Auditor Training - must provide evidence of centre certification\nBidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.\nBidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-1083",
      "name": "North Ayrshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Irvine",
        "postalCode": "KA12 8EE",
        "countryName": "United Kingdom",
        "streetAddress": "Cunninghame House, Friars Croft"
      },
      "details": {
        "url": "http://www.north-ayrshire.gov.uk",
        "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "North Ayrshire Council"
      },
      "contactPoint": {
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "email": "raymondhamilton@north-ayrshire.gov.uk"
      }
    },
    {
      "id": "GB-FTS-4006",
      "name": "Kilmarnock Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Kilmarnock",
        "postalCode": "KA1 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "Sheriff Court House, St Marnock Street"
      },
      "details": {
        "url": "https://www.scotcourts.gov.uk/"
      },
      "identifier": {
        "legalName": "Kilmarnock Sheriff Court"
      },
      "contactPoint": {
        "telephone": "+44 1563550024"
      }
    }
  ],
  "language": "en",
  "description": "Quality Management Procedures\n1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.\nHealth and Safety Procedures\n1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1.\nBidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.\nTenderers must agree to accept NAC Terms and Conditions 2 (NAC TC2) Conditions of Contract for the Purchase of Services and NAC Exit Terms and Conditions and the contract will be let on these terms.\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 25567. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nA sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nCommunity benefits will be required on a voluntary basis for:\n- Employment\n- Employability & Skills\n- SMEs\n- TSOs\n- Education\n- Community Wish List (http://northayrshire.community/community-benefits-wishlist- application-form/)\n(SC Ref:750273)",
  "initiationType": "tender"
}