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Official procurement procedure

Technology Enabled Lives Framework - 23-27

Alarm system and antenna installation work
Alarm systems
Call centre
+24 more
UK
Published value
Not published
Submission deadline Not published
Lots published8
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Northern Housing Consortium Ltd: "Technology Enabled Lives Framework - 23-27". Published status: complete. Published value: Value not published. 8 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorthern Housing Consortium LtdScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Northern Housing Consortium Ltd
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Northern Housing Consortium Ltd. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.9Bids / Report
17.4% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 46 active published awards; 46 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNorthern Housing Consortium Ltd
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published10 Jan 2024, 16:06 GMT
Last source update10 Jan 2024, 16:06 GMT
Recurring procurementNot published
ClassificationAlarm system and antenna installation work, Alarm systems, Call centre, Cardiac-monitoring devices, Central monitoring station, Communications system maintenance services, Devices for the disabled, Digital switching equipment, Electrical installation work, Electronic scales and accessories, Emergency and security equipment, Emergency telephones, Fire-alarm system installation work, Fire-detection systems, Installation of telecommunications equipment, Installation services of electrical equipment, Installation services of medical equipment, Maintenance services of radio-communications equipment, Medical aids, Medical equipments, Miscellaneous medical devices and products, Mobile emergency units, Outpatient care services, Patient-monitoring system, Repair and maintenance services, Repair and maintenance services of audio equipment, Repair and maintenance services of medical equipment
Delivery area
UK
OCIDocds-h6vhtk-03f4fc
What is being bought
The scope of this Framework Agreement is for the provision of digital products and services in relation to Technology Enabled Living for digital solutions. Due to the expiry date of this framework being before the planned analogue system retirement in 2025, analogue equipment is only covered in the ongoing repair and maintenance of already installed equipment. The products and services shall fall into 4 separate Framework ‘Lots’to reflect the structure of the industry, although supply partners are invited to apply for one or more Lot(s)/sublots if applicable: Lot 1: Product Catalogue; Lot 2: Installation; Lot 3: Repairs and Maintenance — Sub lot 3.1 Repairs and Maintenance - Digital — Sub lot 3.1 Repairs and Maintenance - Analogue — Sub lot 3.3 Repairs and Maintenance - Call Centre Monitoring Equipment Lot 4:Call Monitoring and Mobile Response. — Sub lot 4.1 Call Monitoring, — Sub lot 4.2 Mobile Response, — Sub lot 4.3 Call Monitoring and Mobile Response,
What changed
From the official release history
  1. tender value changed
    10 Jan 2024, 16:06 GMT
  2. Status changed to complete
    10 Jan 2024, 16:06 GMT
  3. Official notice release published
    10 Jan 2024, 16:06 GMT
  4. Submission deadline changed to published date
    10 Jan 2024, 16:06 GMT
  5. Published value updated to £300,000,000
    17 Aug 2023, 19:06 BST
  6. Status changed to active
    17 Aug 2023, 19:06 BST
  7. Official notice release published
    17 Aug 2023, 19:06 BST
  8. Submission deadline changed to 18 Sept 2023, 17:00 BST
    17 Aug 2023, 19:06 BST
  9. Buyer information updated
    17 Aug 2023, 19:06 BST
Lots and requirements (8)
Published by the contracting authority
  • Lot 1 · #2
    Lot 2 Installation
    cancelled
    Published valueNot published
    This lot covers the installation (and product supply when required) of telecare,telehealth, telemedicine equipment (and other associated equipment such as door entry, concierge, fire alarms, emergency lighting) and control centre equipment. As a minimum Supply Partners must be able to deliver; •Installation of new, digital equipment; Supply Partners must be able to maintain a range of manufacturers’ equipment.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #3.1
    Lot 3.1 - Repairs and Maintenance - Digital
    cancelled
    Published valueNot published
    This lot covers the planned service visits and repair of, telecare,telehealth, telemedicine equipment (and other associated equipment such as door entry, concierge, fire alarms,emergency lighting) and control centre equipment. Member Organisations may choose to Call-off for one or acombination of services under this LOT, e.g. install only, maintenance/repairs only etc. As a minimum Supply Partners must be able to deliver; •Provision of new equipment; •On-going planned servicing; and •Reactive repairs. Supply Partners must be able to maintain a range of manufacturers’ equipment.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3.2
    Lot 3.2 - Repair and Maintenance of Analogue Products
    cancelled
    Published valueNot published
    This lot covers the planned service visits and repair of, telecare,telehealth, telemedicine equipment (and other associated equipment such as door entry, concierge, fire alarms,emergency lighting) and control centre equipment. Member Organisations may choose to Call-off for one or acombination of services under this LOT, e.g. install only, maintenance/repairs only etc. As a minimum Supply Partners must be able to deliver; •Provision of new equipment; •On-going planned servicing; and •Reactive repairs. Supply Partners must be able to maintain a range of manufacturers’ equipment.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #3.3
    Lot 3.3 - Repairs and Maintenance of Call Receiving Centres
    cancelled
    Published valueNot published
    This lot includes the ongoing servicing/maintenance and repair of call monitoring platforms/systems. Member organisations may enhance the standard level of cover set out in this lot under their call off.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 5 · #4.1
    Lot 4.1 - Call monitoring
    cancelled
    Published valueNot published
    This lot covers the monitoring of all calls from dispersed alarms, telecare/telehealth devices, door entry/accesscontrol systems and grouped/hard wired schemes. Member organisations calling off from this frameworkagreement may require other types of calls monitored which will include; •Out of hours call monitoring •GPS device monitoring •Location monitoring •Lone worker monitoring/support •Repairs reporting •Environmental reporting •Anti-social behaviour reporting •Out of hours housing support services •Disaster recovery •Signposting
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 6 · #4.2
    Lot 4.2 - Mobile Response
    cancelled
    Published valueNot published
    This lot covers the provision of a mobile response service for customers who don’t have family members/keyholders as their emergency contact or require the service to relieve the burden on family members. The aim ofthe service is to maximise the independence of individuals to enable customers to remain in their own homethrough the provision of a 24/7/365 response service. The service will respond to alerts from a monitoring centreand provide a suitable human response. There are two types of mobile response service; •Routine visit – a regular visit is made to the service user to check on their welfare. Visits to be undertakenwithin 4 hours of notification. •Emergency visit – an emergency visit made to the service user in response to an alert being received by thecontrol centre. Visits to be undertaken within 1 hour of notification. Member organisations may also require additional services which could include but not be limited to; •Cover for scheme managers (sickness/holidays) •Emergency cover
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 7 · #4.3
    Lot 4.3 - Call Monitoring and Mobile Response
    cancelled
    Published valueNot published
    The requirements of this sub-lot are the combination of sub-lot 4.1 and 4.2 as detailed in this notice. Supply Partners must be able to undertake all activities required for call monitoring and mobile response for this sub lot(4.3).
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 8 · #Lot 1
    Lot 1: Product Catalogue
    cancelled
    Published valueNot published
    Supply Partner(s) must provide the NHC with a catalogue of products available to Member Organisations. The catalogue will enable customers to access the catalogue and order single items and baskets of goods. Supply Partner(s) must ensure orders received are processed promptly and the catalogue must be updated and issued/released upon the frequency determined by the NHC. Products can include but are not limited to: telecare/telehealth/call centre equipment and misc. equipment. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/AMU92F7MT5
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    10 Jan 2024, 16:06 GMT
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award active
    Not published · Not published
  6. Award active
    Not published · Not published
  7. Award active
    Not published · Not published
  8. Award active
    Not published · Not published
  9. Award active
    Not published · Not published
  10. Award active
    Not published · Not published
  11. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £100,000,000
  12. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £100,000,000
  13. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £1,000,000
  14. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £30,000,000
  15. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £30,000,000
  16. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £5,000,000
  17. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £10,000,000
  18. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £5,000,000
  19. Contract active
    Signed 4 Jan 2024, 00:00 GMT · £10,000,000
Commercial outcome and competition
Awards
IoT Solutions Group, Legrand Electric Ltd, Minder Limited trading as Mindme, Network Communication System Limited, Possum Ltd, Secure Meters Ltd, Secureshield Ltd, Solcom Limited, TeleAlarm Europe GmbH, Tunstall Healthcare (UK) Limited
Not published · Not published · active
2iC-Care Limited, Acticheck Ltd, Alcove Limited, Appello Smart Living Solutions, Careium UK Ltd, Chiptech International Ltd, Chubb Fire and Security Limited, Community Housing - TECS, E.Novation UK Ltd trading as Enovation, Everon UK Limited
Not published · Not published · active
Appello Smart Living Solutions, Careium UK Ltd, Community Housing - TECS, Incom Systems Communication Specialists Ltd, Northern Electrical Fire Security Ltd, OpenView Security Solutions Limited, Red Alert Telecare Limited, Secureshield Ltd, T2 Digital Limited, Tunstall Healthcare (UK) Limited
Not published · Not published · active
AGS Tech Limited, Appello Smart Living Solutions, Chubb Fire & Security Limited, Incom Systems Communications Specialists Ltd, Network Communication Systems limited, OpenView Security Solutions Limited, Red Alert Telecare Limited, Secureshield ltd, Sentinel Fire and Security Solutions Limited, T2 Digital Limited
Not published · Not published · active
AGS Tech Ltd, Chubb Fire and Security Limited, Incom Systems Communication Specialists Ltd, Legrand Electric Ltd, OpenView Security Solutions Limited, Red Alert Telecare Limited, Secureshield Ltd, Sentinel Fire and Security Solutions Limited, T2 Digital Limited, Tunstall Healthcare (UK) Limited
Not published · Not published · active
E.Novation UK Ltd trading as Enovation, LLesiant Delta Wellbeing Ltd, Legrand Electric ltd, Tunstall Healthcare (UK) Limited
Not published · Not published · active
Appello Smart Living Solutions, Astraline (TEC) Limited, Bristol City Council, Careline Support Limited, Chubb Fire and Security Limited, Llesiant Delta Wellbeing, Mole Valley District Council, PPP Taking Care Limited, Redditch Borough Council, Tunstall Healthcare (UK) Ltd
Not published · Not published · active
BDS (Northern) Ltd, Beyond Housing (Reach and Respond), Llesiant Delta Wellbeing Ltd, Mole Valley District Council, Progress Housing Association Limited, Tunstall Healthcare (UK) Limited
Not published · Not published · active
Beyond Housing (Reach and Respond), Careium UK Ltd, Llesiant Delta Wellbeing Ltd, Progress Housing Association Limited, Tunstall Healthcare (UK) Limited
Not published · Not published · active
Contracts
Lot 1 - Product Catalogue (Part 2)
£100,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 1 - Product Catalogue
£100,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 2 - Installation
£1,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 3.1 - Digital Maintenance
£30,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 3.2 - Analogue Maintenance
£30,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 3.3 - Maintenance of Call Monitoring Equipment
£5,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 4.1 - Call Monitoring
£10,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 4.2 - Mobile Response
£5,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Lot 4.4 - Call Monitoring with Mobile Response
£10,000,000 · signed 4 Jan 2024, 00:00 GMT · active
Bid statistics
bids: 25
bids: 17
bids: 15
bids: 13
bids: 4
bids: 15
bids: 6
bids: 5
bids: 25
electronicBids: 25
electronicBids: 17
electronicBids: 15
electronicBids: 13
electronicBids: 4
electronicBids: 15
electronicBids: 6
electronicBids: 5
electronicBids: 25
foreignBidsFromEU: 0
foreignBidsFromEU: 0
foreignBidsFromEU: 0
foreignBidsFromEU: 0
foreignBidsFromEU: 1
foreignBidsFromEU: 0
foreignBidsFromEU: 0
foreignBidsFromEU: 0
foreignBidsFromEU: 1
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
foreignBidsFromNonEU: 0
smeBids: 11
smeBids: 10
smeBids: 19
smeBids: 10
smeBids: 2
smeBids: 5
smeBids: 2
smeBids: 1
smeBids: 19
Buyer and organisations in this procedure

Northern Housing Consortium Ltd

Contracting authority GB-FTS-24765
View buyer profile

  • Northern Housing Consortium Ltd
    buyer
    centralPurchasingBody

    Hope Street Xchange, 1-3 Hind Street, Sunderland, UK, SR1 3QD
    tenders@consortiumprocurement.org.uk
    +44 1915661035

  • 2iC-Care Limited
    supplier

    12976318
    2iC-Care Limited, Office 225, 20 Mortlake High Street, London, UK, SW14 8JN

  • AGS Tech Limited
    supplier

    04796783
    7 Capricorn Park, Blakewater Road, Blackburn, UK, BB1 5QR

  • AGS Tech Ltd
    supplier

    04796783
    7 Capricorn park, Blakewater Road, Blackburn, UK, BB1 5QR

  • Acticheck Ltd
    supplier

    08852416
    18 Hill Street, Saffron Walden, UK, CB10 1JD

  • Alcove Limited
    supplier

    09076735
    47 The Cartlodge, Lodge Lane, Langham, Colchester, UK, CO4 5NE

  • Appello Smart Living Solutions
    supplier

    01444995
    Oregon House, 19 Queensway, New Milton, UK, BH25 5NN

  • Astraline (TEC) Limited
    supplier

    13997058
    Eden Point, Three Acres Lane, Cheadle, UK, SK8 6RL

  • BDS (Northern) Ltd
    supplier

    06070164
    10 Staith Lane, Mapplewell, Barnsley, UK, S75 6GT

  • Beyond Housing (Reach and Respond)
    supplier

    RS007814
    Brook House, 4 Gladstone Road, Scarborough, UK, YO12 7BH

  • Bristol City Council
    supplier

    N/A
    Bristol Operations Centre, 2S 100 Temple Street, Bristol, UK, BS1 6AG

  • Careium UK Ltd
    supplier

    04133585
    Aspinall House, Walker Office Park, Blackburn, UK, BB1 2QE

  • Careline Support Limited
    supplier

    12250550
    Churchill House, Parkside, Ringwood, UK, BH24 3SG

  • Chiptech International Ltd
    supplier

    11928721
    Palatine Hall, Dalton Square, Lancaster, UK, LA1 1PW

  • Chubb Fire & Security Limited
    supplier

    00524469
    Chubb House, Shadsworth Road, Blackburn, UK, BB1 2PR

  • Chubb Fire and Security Limited
    supplier

    00524469
    Chubb House, Shadsworth Road, Blackburn, UK, BB1 2PR

  • Community Housing - TECS
    supplier

    32351R
    3 Foley Grove, Kidderminster, UK, DY11 7PT

  • E.Novation UK Ltd trading as Enovation
    supplier

    04253883
    Suite 17 Link 665 Business Centre, Todd Hall Road, Haslingden, Rossendale, UK, BB4 5HU

  • Everon UK Limited
    supplier

    06955874
    Turkey Mill Business Estate, 29 Hollingworth Court, Ashford Road, Maidstone, UK, ME14 5PP

  • Incom Systems Communications Specialists Ltd
    supplier

    02972008
    Incom House, Spa Street, Ossett, Wakefield, UK, WF5 0HJ

  • Incom Systems Communication Specialists Ltd
    supplier

    02972008
    Incom House, Spa Street, Ossett, Wakefield, UK, WF5 0HJ

  • IoT Solutions Group
    supplier

    11342213
    15 Mulberry Close, Watford, UK, WD17 4UZ

  • LLesiant Delta Wellbeing Ltd
    supplier

    11148475
    Unit 2, Dafen Industrial Estate, Heol Aur, Llanelli, UK

  • Legrand Electric Ltd
    supplier

    00115834
    Great King St North, Birmingham, UK, B19 2LF

  • Legrand Electric ltd
    supplier

    00115834
    Great King St North, Birmingham, UK, B19 2LF

  • Llesiant Delta Wellbeing
    supplier

    11148475
    Unit 2, Dafen Industrial Estate, Heol Aur, LLanelli, UK, SA14 8QN

  • Llesiant Delta Wellbeing Ltd
    supplier

    11148475
    Unit 2, Dafen Industrial Estate, Heol Aur, LLanelli, UK, SA14 8QN

  • Minder Limited trading as Mindme
    supplier

    N/A
    19 Great Linns, Marston Moretaine, Bedfordshire, UK, MK43 0DD

  • Mole Valley District Council
    supplier

    N/A
    Pippbrook, Reigate Road, Dorking, UK, RH4 1SJ

  • Network Communication System Limited
    supplier

    02769714
    Network House, Unit 1, 8 Cook Street, Doncaster, UK, DN5 0BH

  • Network Communication Systems limited
    supplier

    02769714
    Network House, Unit 1, 8 Cook Street, Doncaster, UK, DN5 0BH

  • Northern Electrical Fire Security Ltd
    supplier

    09870894
    Unit 19a, Spencer Court, Blyth, UK, NE24 5TW

  • OpenView Security Solutions Limited
    supplier

    03376202
    Openview House, Chesham Close, Romford, UK, RM7 7PJ

  • PPP Taking Care Limited
    supplier

    01488490
    20 Gracechurch Street, London, UK, EC3V 0BG

  • Possum Ltd
    supplier

    00711047
    8 Farmborugh Close, Aylesbury, UK, HP20 1DQ

  • Progress Housing Association Limited
    supplier

    IP27792R
    Sumner House, 21 King Street, Leyland, UK, PR25 2LW

  • Red Alert Telecare Limited
    supplier

    06178638
    The Courtyard Orbital Park, Sevington, Ashford, UK, TN24 0SY

  • Redditch Borough Council
    supplier

    N/A
    Town Hall, Walter Stranz, Redditch, UK, B98 8AH

  • Secure Meters Ltd
    supplier

    02199653
    Secure House, Lulworth Close, Chandler's Ford, Eastleigh, UK, SO53 3TL

  • Secureshield Ltd
    supplier

    11922806
    9-18 Ruby Court, Wesley Drive, Benton Square Industrial Estate, Newcastle Upon Tyne, UK, NE12 9UP

  • Secureshield ltd
    supplier

    11922806
    9-18 Ruby Court, Wesley Drive, Benton Square Industrial Estate, Newcastle Upon Tyne, UK, NE12 9UP

  • See VI.4.3
    mediationBody
    reviewBody
    reviewContactPoint

    Sunderland

  • Sentinel Fire and Security Solutions Limited
    supplier

    10072843
    Unit 17 Branksome Business Park, Bourne Valley Road, Poole, UK, BH12 1DW

  • Solcom Limited
    supplier

    03525534
    Solcom House, 79 George Street, Ryde, UK, PO33 2JF

  • T2 Digital Limited
    supplier

    07361325
    1 Church Street, Yeovil, UK, BA20 1HX

  • TeleAlarm Europe GmbH
    supplier

    09361841
    Hertzstraße 2, Leipzig, DED5, 04329

  • Tunstall Healthcare (UK) Limited
    supplier

    01332249
    Whitney Lodge, Whitley Bridge, Doncaster, UK, DN14 0HR

  • Tunstall Healthcare (UK) Ltd
    supplier

    01332249
    Whitney Lodge, Whitley Bridge, Doncaster, UK, DN14 0HR
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published