---
ocid: "ocds-h6vhtk-059ce2"
title: "Lot 2 Public Perception Surveying"
url: "https://tenderline.uk/tenders/lot-2-public-perception-surveying-ocds-h6vhtk-059ce2"
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days_to_deadline: -370
value_amount: 0
value_currency: "GBP"
value_basis: "estimate"
notice_type: "UK7"
buyer_name: "Police and Crime Commissioner for West Midlands"
buyer_id: "GB-PPON-PHLH-1699-TDLT"
cpv: ["79311000", "79311100", "79342310", "79342311"]
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---

# Lot 2 Public Perception Surveying

Source: [Tenderline](https://tenderline.uk/tenders/lot-2-public-perception-surveying-ocds-h6vhtk-059ce2). UK public procurement intelligence compiled from official UK procurement notices.

> **Tenderline Executive Summary:** Police and Crime Commissioner for West Midlands: "Lot 2 Public Perception Surveying". Published status: complete. Published Value: £0. 2 published lots. Recorded submission deadline: 14 Oct 2025, 10:00 BST. Published submission portal: sell2.in-tend.co.uk.

## Key Information
- **Status:** COMPLETE (the published submission deadline has passed)
- **Buyer:** [Police and Crime Commissioner for West Midlands](https://tenderline.uk/buyers/police-and-crime-commissioner-for-west-midlands-GB-PPON-PHLH-1699-TDLT)
- **Published Value:** £0 (GBP)
- **Submission Deadline:** 14 October 2025 at 10:00 BST
- **Lots:** 2
- **Procurement Method:** Open procedure
- **Main Category:** services
- **Classifications (CPV):** Customer satisfaction survey, Customer survey services, Survey design services, Survey services
- **Delivery Location:** UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, UKK
- **Legal Basis:** UKPGA 2023/54
- **Awarded Value:** £488,346 (exc. VAT, 1 award)
- **Official Documents:** 5 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/lot-2-public-perception-surveying-ocds-h6vhtk-059ce2#documents))
- **OCID:** `ocds-h6vhtk-059ce2`

## Before you bid
Deciding whether to bid? The Tenderline page for this tender carries the competition and buyer analysis this notice does not:

- **Expected competition:** how many bids lots like this attract, from past awards in the same market.
- **Who could compete:** suppliers who have won similar work, and who holds the current contract.
- **Buyer track record:** earlier work for this buyer, its unexpired awards, and how its awards compared with its estimates.
- **Price forecast:** the commercial price range for each lot, with the middle 50% of comparable awards.

- **What it takes to win:** selection and award criteria, lot by lot.
- **Contract history:** what this tender replaces, and every notice in the procedure.

[Open the competition and buyer analysis](https://tenderline.uk/tenders/lot-2-public-perception-surveying-ocds-h6vhtk-059ce2#tl-md)

## Submission
- **Submission Platform:** [sell2.in-tend.co.uk](/out?url=https%3A%2F%2Fsell2.in-tend.co.uk%2Fblpd%2Fhome)%2C)
- **How to bid:** https://tenderline.uk/tenders/lot-2-public-perception-surveying-ocds-h6vhtk-059ce2#participate

## Description
To conduct regular and comprehensive surveys to gauge public perception of the police Authority, including trust, satisfaction, and areas of concern. 
This will help us align our strategies with community expectations and improve our public relations.

## Lots (2)
### Lot 1: Lot 1: Victim Insights Platform
- **Lot id:** `1`
- **Status:** active
- **CPV codes:** 79311000, 79311100, 79342310, 79342311

- **Estimated Value:** £0
- **Description:** To procure a robust and user-friendly platform that captures, analyses, and reports
on victim experiences and feedback. This platform will be instrumental in improving our
services to victims and ensuring that victims' voices are heard and acted upon...
- **Contract Period:** 19/02/2026 to 18/02/2028
- **Renewal published:** yes

### Lot 2: Lot 2: Public Perception Surveying
- **Lot id:** `2`
- **Status:** complete
- **CPV codes:** 79311000, 79311100, 79342310, 79342311

- **Estimated Value:** £0
- **Description:** To conduct regular and comprehensive surveys to gauge public perception of the
police Authority, including trust, satisfaction, and areas of concern. This will help us align our
strategies with community expectations and improve our public relations
- **Contract Period:** 19/02/2026 to 18/02/2028
- **Renewal published:** yes

## Awards & Winning Suppliers (1)
- **Award:** 2 (active)

  - Supplier(s): **MEL RESEARCH LIMITED**
  - Supplier identifiers: `GB-FTS-147061`
  - Value: £488,346 (exc. VAT)
  - Date: 23/12/2025

## Contracts (1)
- **Contract:** Lot 2: Public Perception Surveying (active)
  - Signed Value: £488,346
  - Signed Date: 25/03/2026

## Provenance and Official Sources
- **Official Notice:** [Find a Tender notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F057613-2025)
- **Last Source Update:** 2026-03-25T11:27:49.000Z
- **This document generated:** 2026-10-20T04:49:37.934Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-059ce2