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Official procurement procedure

Customer Experience Training - GEMS3

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Intelligence
Published evidence · v1
Prepared 7 Sept 2026, 16:39 BST
A pre-calculated analytical view of official UK procurement facts, competition benchmarks and decision timelines.
Bid readiness
Review notice
Submission deadline not published
Check official notice for submission route
Scope structure
1lots
1 lot · 1 published item
CPV family not published
Decision Velocity
~52 days
Typical sector award window after deadline
Sector median: 52 days
Contract lifecycle
Not published
No future linked contract end in retained records
No published extension signal
Pricing & Budget Savings
£683,365
Contract/award value: £683,365
1 award supplier linked
Bidding Competition
Not published
SME bid count not published
No bid spread metrics published
Sector Market Benchmark (CPV 79)
Based on 227 published procedures
Median Winning Discount
43.445%
Award reduction below published budget
Typical Bids Received
1 bidders
Median competitive participation in sector
Typical Evaluation Window
52 days
Median time between deadline and award
Top Contenders in this Sector (CPV 79)
Active commercial suppliers winning public contracts in this field
SupplierAwards won in sectorTotal awarded valueAvg. winning discount
Group Finance Solutions Consulting Ltd
22 contracts£1,753,017At ceiling / not disclosed
Harper Macleod LLP
19 contracts£156,407,838At ceiling / not disclosed
ANDERSON SPRATT GROUP LTD
18 contracts£224,962,106At ceiling / not disclosed
KPMG LLPCRN: OC301540
16 contracts£7,633,517,648At ceiling / not disclosed
Ernst & Young LLP (EY)
16 contracts£187,064,626At ceiling / not disclosed
ERNST YOUNG LLP
15 contracts£174,557,578At ceiling / not disclosed
DELOITTE LLPCRN: OC303675
14 contracts£6,091,949,765At ceiling / not disclosed
KPMG LLP
14 contracts£680,244,503At ceiling / not disclosed
KPMG
13 contracts£173,324,030At ceiling / not disclosed
KPMG LLPCRN: OC301540
12 contracts£1,015,969,208At ceiling / not disclosed
Evidence coverage
3/12 core inputs published
Standard procedure facts
Comparable published opportunities
Historic records ranked from matching published evidence. They are research comparables, not expected competitors or a price forecast.
No sufficiently evidenced comparable record has been calculated yet.
Method: tender-intelligence-v1. Values and dates are retained OCDS facts; missing source data remains unknown.
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: FIRST GREATER WESTERN LIMITED: "Customer Experience Training - GEMS3". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityFIRST GREATER WESTERN LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: FIRST GREATER WESTERN LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for FIRST GREATER WESTERN LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report (median)
0% of reports have one bid
Supplier ConcentrationModerate Concentration
CROMWELL TOOLS LIMITEDTop vendor: 43.7% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 20 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority (All Sectors):
No direct historical awards retained specifically in CPV 79; showing top suppliers across overall authority spend.
Supplier NameHistoric AwardsAttributable ValueAvg. Price Discount
CROMWELL TOOLS LIMITED1 win£5,000,000—
PANDA TELECOM LIMITED1 win£3,000,000—
AMARO GROUP LTD1 win£2,500,000—
TRANS DATA MANAGEMENT LTD1 win£757,854-9.8% below budget
CRAIG & DERRICOTT LIMITED1 win£180,000-60% below budget
Procedure terms
Contracting AuthorityFIRST GREATER WESTERN LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published13 Aug 2025, 14:18 BST
Last source update13 Aug 2025, 14:18 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-0505e0
What is being bought
Customer Experience Training - GEMS3 Tender
What changed
From the official release history
  1. tender value changed
    13 Aug 2025, 14:18 BST
  2. Status changed to complete
    13 Aug 2025, 14:18 BST
  3. Official notice release published
    13 Aug 2025, 14:18 BST
  4. Published value updated to £700,000
    22 Apr 2025, 16:25 BST
  5. Status changed to active
    22 Apr 2025, 16:25 BST
  6. Official notice release published
    22 Apr 2025, 16:25 BST
  7. Buyer information updated
    22 Apr 2025, 16:25 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    13 Aug 2025, 14:18 BST
  2. Award pending
    13 Aug 2025, 00:00 BST · £683,365
Commercial outcome and competition
Awards
TRAIN 4 CHANGE LIMITED
£683,365 · 13 Aug 2025, 00:00 BST · pending
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

FIRST GREATER WESTERN LIMITED

Contracting authority GB-COH-05113733
View buyer profile

  • FIRST GREATER WESTERN LIMITED
    buyer

    GB-COH: 05113733 · GB-PPON: PXVG-2764-GZCQ
    Milford House 1 Milford Street, Wiltshire, UKK14, SN1 1HL, GB
    procurement@gwr.com

  • TRAIN 4 CHANGE LIMITED
    supplier

    GB-COH: 04049392 · GB-PPON: PPVQ-4353-NGMD
    Oakley House, Cirencester, UKK13, GL7 1US, GB
    sarah@train4change.com
Award and contract changes
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published