Official UK procurement notice
Face to Face Payments · UK public procurement notice
Authority: Westminster City Council (Local council)
What is being bought
Published requirement descriptionWestminster City Council requires a face-to-face service for:
the collection of payments from customers who hold a barcoded bill
remit the amount of payment received by the customer to the Authority
transmit the transaction data to the Authority within twelve (12) hours after the cut off time of the transaction taking place.
Payments could be made by credit or debit card, cash or cheque.
The services must be available at multiple locations within the Authority’s borough of Westminster and across the country to allow maximum coverage and options to pay and facilities must be fully compliant with the Equalities Act.
The locations must be fully operational during the following minimum core hours:
Monday – Friday: 09:00 am – 17.30 pm
Saturday: 09.00 am – 12:30 pm.
CPV: Administration services · Miscellaneous services
The lotProcurement structure
single lot · no lot value publishedLot #1Westminster City Council requires a face-to-face service for:Planned
Westminster City Council requires a face-to-face service for:
the collection of payments from customers who hold a barcoded bill
remit the amount of payment received by the customer to the Authority
transmit the transaction data to the Authority within twelve (12) hours after the cut off time of the transaction taking place.
Payments could be made by credit or debit card, cash or cheque.
The services must be available at multiple locations within the Authority’s borough of Westminster and across the country to allow maximum coverage and options to pay and facilities must be fully compliant with the Equalities Act.
The locations must be fully operational during the following minimum core hours:
Monday – Friday: 09:00 am – 17.30 pm
Saturday: 09.00 am – 12:30 pm. Additional information: The purpose of this Prior Information Notice (PIN) is to initiate a market engagement exercise to gauge the interest of suppliers to provide Westminster City Council with a face-to-face payment service which enables its residents to be able to pay for any Council bill in the most convenient locations on days and times that best suit them.
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 9 May 2024, 09:45 BST
- Last source update
- 9 May 2024, 09:45 BST
- FTS notice number
2024/S 000-014777- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04582fFind a Tender
Publisher note: The Authority currently has a contract for face-to-face payment services with the Post Office Ltd. which expires on 30th April 2025 and is looking to explore options for the future provision of this service. The main objective of this engagement exercise will be to initiate discussion with the market to generate ideas on how to achieve the following: ensuring the daily electronic submission of payment transfer funds to relevant bank accounts as specified by the Authority. Ensuring that at all times the total sums received through any automatic posting are in balance with the sums credited to the Authority on the same day providing daily electronic submission of confirmation of sales through a Change Control request process, modify computer systems as far as is practicable so as to automatically provide information for the Authority to update any of the Authority’s IT systems via an interface when data is supplied by a transfer, all other documents such as a cash reconciliation should be returned at the same time so that the information supplied is reconcilable on request, supply the Authority with information to enable the Authority to post cash to debtor records on any of its computer systems via automatic data transfer (i.e. across a secure FTP application) or by the physical transfer of data capture media sending the data in a file format and specification as agreed with the Authority and any changes to the format would need to be managed through a Change Control process. The Council wishes to consult with organisations with relevant experience of the delivery of similar services. The purpose of this consultation is to seek the early views of the market on potential delivery models available to the Council that best align with the objectives set out in the Fairer Westminster Strategy. The Council will offer slots for in person and virtual meetings (via MS Teams) to organisations wishing to engage in further discussions. The individual meetings with interested suppliers will take place on the 3rd and 4th of June. Please respond by the 23rd May should you wish to take part by emailing [email protected]
How it was run
Official notice- Submission deadline
- —
Timeline
9 May 2024 → 2 Sept 2024 · 2 dates- Notice published9 May 2024, 09:45 BST
- Tender notice expected2 Sept 2024, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.