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Official procurement procedure

EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Business Services Organisation: "EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityBusiness Services OrganisationScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Business Services Organisation
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Business Services Organisation. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 4 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBusiness Services Organisation
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published24 Apr 2025, 10:17 BST
Last source update24 Apr 2025, 10:17 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-04f72a
What is being bought
In June 2008, the Electronic Prescribing and Eligibility System (EPES) went live. The objective of the project was to capture prescription information from Community Pharmacies into a central EPES Database. This system was introduced to speed up pharmacy re-payments, allow for closer scrutiny of the prescribing and dispensing process, and reduce lost income through patients falsely claiming to be in receipt of a qualifying Social Security benefit. Following its successful launch, EPES was extended to support Dental and Ophthalmic claims processing, the DOP system. This DAC will ensure continuity of services for the Family Practitioner System Team. Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately £576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. DXC Technology will support the EPES systems for BSO. The scope of this Contract includes: • Planning and project management. • Procurement and support of 8 new workstations and scanners. • Assistance from DXC and Kodak Alaris to setup new workstations with the Kodak Alaris Kodak Info Input scanning software. • Health checks. • Perform renewal of the existing labor support contract. • Extension of Kodak support contract • Recompile of code to make it supportable. • ​Upgrade to Windows 11. £1,080,186 has been previously directed awarded to DXC for support, maintenance, and upgrade works to support the EPES system. It is our intention to complete a further Direct Award to the value of £5,500,000 (exclusive of VAT).
What changed
From the official release history
  1. Official notice release published
    24 Apr 2025, 10:17 BST
  2. Official notice release published
    21 Mar 2025, 13:54 GMT
  3. Status changed to complete
    21 Mar 2025, 10:48 GMT
  4. Official notice release published
    21 Mar 2025, 10:48 GMT
  5. Buyer information updated
    21 Mar 2025, 10:48 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    24 Apr 2025, 10:17 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 2 Apr 2025, 00:00 BST · £5,500,000
Commercial outcome and competition
Awards
ENTSERV UK LIMITED
Not published · Not published · active
Contracts
EPES, CFU and Ophthalmic applications Support, Upgrade and Hardware Refresh
£5,500,000 · signed 2 Apr 2025, 00:00 BST · active
Contract period: 3 Apr 2025, 00:00 BST — 31 Dec 2026, 23:59 GMT
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Business Services Organisation

Contracting authority GB-PPON-PCQH-8657-NGMT
View buyer profile

  • Business Services Organisation
    buyer

    GB-PPON: PCQH-8657-NGMT
    2 Franklin Street, Belfast, UKN06, BT2 8DQ, GB
    ITSPMO@hscni.net

  • ENTSERV UK LIMITED
    supplier

    GB-COH: 00053419 · GB-PPON: PGCJ-9313-QJLY
    Royal Pavilion, Aldershot, UKJ37, GU11 1PZ, GB
    ukitenders@dxc.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleDXC are the incumbent contractors and own the Intellectual Property Rights on the software.​ Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately £576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. We wish to rely on schedule 5 section 5 (a) due to DXC having the intellectual property rights. They are the only supplier able to provide the services.