---
ocid: "ocds-h6vhtk-078313"
title: "Enghouse Support Contract (Contact Centre Telephony Platform)"
url: "https://tenderline.uk/tenders/enghouse-support-contract-contact-centre-telephony-platform-ocds-h6vhtk-078313"
status: "complete"
stage: "compiled"
submissions_open: false
deadline: null
days_to_deadline: null
value_amount: null
value_currency: null
buyer_name: "Aster Group Limited"
buyer_id: "GB-FTS-185081"
cpv: ["72260000"]
delivery_location: "UK"
lots: 1
awards: 1
contracts: 1
framework: false
dynamic_purchasing_system: false
suitable_for_smes: false
legal_basis: "UKPGA 2023/54"
source_updated: "2026-10-07T14:56:53.000Z"
generated: "2026-10-08T16:01:48.135Z"
machine_api: "https://tenderline.uk/api/public/tenders/ocds-h6vhtk-078313"
---

# Enghouse Support Contract (Contact Centre Telephony Platform)

Source: [Tenderline](https://tenderline.uk/tenders/enghouse-support-contract-contact-centre-telephony-platform-ocds-h6vhtk-078313) — UK public procurement intelligence compiled from official Find a Tender notices.

> **Tenderline Executive Summary:** Aster Group Limited: "Enghouse Support Contract (Contact Centre Telephony Platform)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.

## Key Information
- **Status:** COMPLETE (no submission deadline published)
- **Buyer:** [Aster Group Limited](https://tenderline.uk/buyers/aster-group-limited-rsh-l4393)
- **Published Value:** Value not published (currency not published)
- **Submission Deadline:** Not published
- **Lots:** 1
- **Procurement Method:** Below threshold - without competition
- **Main Category:** Not published
- **Classifications (CPV):** None published
- **Delivery Location:** UK
- **Legal Basis:** UKPGA 2023/54
- **Awarded Value:** £142,928 (exc. VAT, 1 contract)
- **Official Documents:** 1 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/enghouse-support-contract-contact-centre-telephony-platform-ocds-h6vhtk-078313#documents))
- **OCID:** `ocds-h6vhtk-078313`

## Description
The contract is with Amillan Ltd to provide Enghouse EICC software assurance and 24/7/365 day-to-day support for the contact centre telephony platform, escalating to Enghouse when development input is needed, and helping to develop the product further.

## Lots (1)
### Lot 1: Untitled lot
- **Lot id:** `1`
- **Status:** complete
- **CPV codes:** 72260000
- **Delivery regions:** UK

## Awards & Winning Suppliers (1)
- **Award:** 1 (active)

  - Supplier(s): **AMILLAN LIMITED**
  - Supplier identifiers: `GB-FTS-162992`

## Contracts (1)
- **Contract:** 1 (active)
  - Signed Value: £142,928
  - Signed Date: 15/04/2026

## Provenance and Official Sources
- **Official Notice:** [Find a Tender Notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F094894-2026)
- **Last Source Update:** 2026-10-07T14:56:53.000Z
- **This document generated:** 2026-10-08T16:01:48.135Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-078313