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Digital Inclusion Wales

Buyer: Llywodraeth Cymru / Welsh Government →

BuyerLlywodraeth Cymru / Welsh Government
Statusplanning
DeadlineNot published
Value£10,200,000
Published7 Apr 2025

What is being bought

The Welsh Government are publishing this Preliminary Market Engagement Notice to notify suppliers of our intentions to update and re-tender the current Digital Inclusion contract. Details of the new contract will be contained in the tender documentation and we envisage the procurement will be conducted in Summer 2025 with the contract commencing Autumn 2025. Digital exclusion continues to be a significant issue throughout the UK. The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of digital skills to be included in today’s society. Any barrier to digital connectivity, access and/or digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being. Digital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded £2million per annum flagship digital inclusion programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens. The focus of the new contract will be on delivery of a nationally delivered programme of activity to support digital inclusion work in Wales including developing a national inclusion advice service and undertaking mapping of digital inclusion provision across Wales. It is envisaged that this national programme of activity would include the following elements: • Mapping of digital inclusion provision throughout Wales • Provision of digital inclusion advice, via regional and thematic skills advisers • Creation and updating of digital inclusion skills resources • Supporting bringing public and private sector stakeholders together to share knowledge and best practice and provide strategic leadership – reflecting the fact that digital inclusion is not owned by any one sector or organisation but is everyone’s business The contract will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first-time user to a position where one is able to demonstrate all five basic digital skills from the Essential Digital Skills Framework. To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025.

Delivery location

UKL, GB

Categories

IT services: consulting, software development, Internet and support 72000000Education and training services 80000000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 1 Oct 2025 to 30 Sept 2028
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Education and training services, IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,163 of 10,539 with a bid count)2 average (5,055 of 10,539 with named award suppliers)Not published
Same buyer10Not publishedNot publishedNot published
Delivery region: UKL3003 median · 16 average (117 of 300 with a bid count)3.8 average (148 of 300 with named award suppliers)Not published
Similar published value (0.5×–2×)3869 median · 9 average (2 of 386 with a bid count)1 average (2 of 386 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025.engagement14 May 2025scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04fe11
Latest release ID013388-2025
Latest release timestampMon Apr 07 2025 12:28:04 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£10,200,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
7 Apr 2025planning013388-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "013388-2025",
  "tag": [
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  "date": "2025-04-07T13:28:04+01:00",
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    "status": "planning",
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    "description": "The Welsh Government are publishing this Preliminary Market Engagement Notice to notify suppliers of our intentions to update and re-tender the current Digital Inclusion contract. Details of the new contract will be contained in the tender documentation and we envisage the procurement will be conducted in Summer 2025 with the contract commencing Autumn 2025. \nDigital exclusion continues to be a significant issue throughout the UK.  The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of digital skills to be included in today’s society.  Any barrier to digital connectivity, access and/or digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being.\nDigital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded £2million per annum flagship digital inclusion programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens. \nThe focus of the new contract will be on delivery of a nationally delivered programme of activity to support digital inclusion work in Wales including developing a national inclusion advice service and undertaking mapping of digital inclusion provision across Wales.\nIt is envisaged that this national programme of activity would include the following elements:\n•\tMapping of digital inclusion provision throughout Wales\n•\tProvision of digital inclusion advice, via regional and thematic skills advisers \n•\tCreation and updating of digital inclusion skills resources \n•\tSupporting bringing public and private sector stakeholders together to share knowledge and best practice and provide strategic leadership – reflecting the fact that digital inclusion is not owned by any one sector or organisation but is everyone’s business \nThe contract will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first-time user to a position where one is able to demonstrate all five basic digital skills from the Essential Digital Skills Framework. \nTo inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders.\nPlease register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025.",
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  "language": "en",
  "planning": {
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        "id": "013388-2025",
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        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-05-14T23:59:59+01:00",
        "description": "To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders.\nPlease register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025."
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (1 releases)
7 Apr 2025 · 013388-2025 · planning
{
  "id": "013388-2025",
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  "date": "2025-04-07T13:28:04+01:00",
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            "description": "IT services: consulting, software development, Internet and support"
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    ],
    "title": "Digital Inclusion Wales",
    "value": {
      "amount": 10200000,
      "currency": "GBP",
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    },
    "status": "planning",
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        "id": "013388-2025",
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}