TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

Development of Jisc's Licensing Subscriptions Manager (LSM)

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: JISC: "Development of Jisc's Licensing Subscriptions Manager (LSM)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityJISCScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: JISC
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for JISC. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 50 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityJISC
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published14 Nov 2025, 13:24 GMT
Last source update14 Nov 2025, 13:24 GMT
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-05a65c
What is being bought
Licensing Subscription Manager (LSM) is Jisc's ecommerce site that enables Further & Higher Education institutions and customers to search, purchase, and manage their subscriptions to e-books, e-journals, and databases negotiated by Jisc Licensing, and via its sister site www.chest.ac.uk, preferential licence agreements for software and online resources negotiated. It is the intention that the current LSM functionality is to be migrated to Salesforce Communications Cloud on Core, integrated with Jisc's Salesforce CRM, having product and pricing information configured in the Salesforce Enterprise Product Catalogue, and a new customer portal to be developed Salesforce Experience Cloud. The migration to Salesforce is an important strategic step for Jisc, with efficiency to be shared across Jisc directorates, gained from having customer relationship management (CRM), e-commerce and other data and workflows within one platform. The development is intended to be run in multiple phases; MVP (minimum viable product) Phase will be building and proving the end-to-end purchase of a subset of Chest products for a subset of customers in Salesforce. MMP (minimum marketable product) Phase will be building out the product model and purchasing journey to migrate all Chest products and go live to all customers.
What changed
From the official release history
  1. Official notice release published
    14 Nov 2025, 13:24 GMT
  2. Official notice release published
    10 Oct 2025, 13:02 BST
  3. Buyer information updated
    10 Oct 2025, 13:02 BST
  4. Status changed to complete
    2 Oct 2025, 10:00 BST
  5. Official notice release published
    2 Oct 2025, 10:00 BST
  6. Buyer information updated
    2 Oct 2025, 10:00 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #LOT-0000
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    14 Nov 2025, 13:24 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 12 Nov 2025, 00:00 GMT · £200,000
Commercial outcome and competition
Awards
SALESFORCE UK LIMITED
Not published · Not published · active
Contracts
Contract
£200,000 · signed 12 Nov 2025, 00:00 GMT · active
Contract period: 12 Nov 2025, 00:00 GMT — 11 Nov 2026, 23:59 GMT
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

JISC

Contracting authority GB-COH-05747339
View buyer profile

  • JISC
    buyer

    GB-COH: 05747339 · GB-PPON: PGYD-1575-ZHXX
    4 Portwall Lane, Bristol, UKK11, BS1 6NB, GB
    chris.hallahan@jisc.ac.uk

  • SALESFORCE UK LIMITED
    supplier

    GB-COH: 05094083 · GB-PPON: PTXG-8329-VLGH
    Floor 26 Salesforce Tower, London, UKI31, EC2N 4AY, GB
    EMEA-GPS@salesforce.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationale(Copied and pasted from Transparency Notice Ref: Procurement identifier (OCID): ocds-h6vhtk-05a65c) Following an unsuccessful attempt in late 2024 to procure the required services via the Crown Commercial Service (CCS) Digital Outcomes 6 Framework (Ref: RM1043.8), where only two insufficient bids were received from over 3,500 framework suppliers, Jisc undertook a structured Request for Information (RFI) exercise to gain a clearer understanding of the market landscape and supplier capabilities. As a result of the RFI, Salesforce was identified in July 2025 as the supplier best positioned to meet Jisc's specific requirements. The intention was to proceed via a compliant Direct Award call-off through an authorised reseller under the NHS SBS Digital Workplace Solutions Framework (Ref: SBS/19/AB/WAB/9411). Although contract discussions were initiated, they could not be concluded before the expiry of the framework. Jisc subsequently sought to utilise the next iteration of the framework; however, its launch was delayed due to factors outside Jisc's control. In light of these circumstances, and to avoid further delay, increased costs, and potential disruption to service delivery, a direct award is now considered the most appropriate and proportionate route. This approach is supported by the prior market engagement and aligns with procurement principles of value for money, urgency, and continuity of service.