---
ocid: "ocds-h6vhtk-07860e"
title: "Customer Survey Research Partner"
url: "https://tenderline.uk/tenders/customer-survey-research-partner-ocds-h6vhtk-07860e"
status: "active"
stage: "compiled"
submissions_open: true
deadline: "2026-11-09T23:59:00.000Z"
days_to_deadline: 28
value_amount: 1750000
value_currency: "GBP"
value_basis: "estimate"
notice_type: "UK4"
buyer_name: "Peabody Trust"
buyer_id: "GB-PPON-PYJY-3925-DVJD"
cpv: ["73000000", "73100000", "73110000", "73210000", "79311000", "79311210"]
delivery_location: "UK"
lots: 1
awards: 0
contracts: 0
framework: false
dynamic_purchasing_system: false
suitable_for_smes: false
legal_basis: "UKPGA 2023/54"
source_updated: "2026-10-12T16:23:31.000Z"
generated: "2026-10-13T05:23:43.983Z"
machine_api: "https://tenderline.uk/api/public/tenders/ocds-h6vhtk-07860e"
---

# Customer Survey Research Partner

Source: [Tenderline](https://tenderline.uk/tenders/customer-survey-research-partner-ocds-h6vhtk-07860e) — UK public procurement intelligence compiled from official Find a Tender notices.

> **Tenderline Executive Summary:** Peabody Trust: "Customer Survey Research Partner". Published status: active. Published Value: £1,750,000. 1 published lot. Recorded submission deadline: 9 Nov 2026, 23:59 GMT. Published submission portal: www.delta-esourcing.com.

## Key Information
- **Status:** ACTIVE (open for submissions, 28 days left when this document was generated)
- **Buyer:** [Peabody Trust](https://tenderline.uk/buyers/peabody-trust-rsh-4878)
- **Published Value:** £1,750,000 (GBP)
- **Submission Deadline:** 9 November 2026 at 23:59 GMT
- **Lots:** 1
- **Procurement Method:** Competitive flexible procedure
- **Main Category:** services
- **Classifications (CPV):** Research and development services and related consultancy services, Research and experimental development services, Research consultancy services, Research services, Survey analysis services (+2 more)
- **Delivery Location:** UK
- **Legal Basis:** UKPGA 2023/54
- **Official Documents:** 2 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/customer-survey-research-partner-ocds-h6vhtk-07860e#documents))
- **OCID:** `ocds-h6vhtk-07860e`

## Submission
- **Submission Platform:** [delta-esourcing.com](/out?url=https%3A%2F%2Fwww.delta-esourcing.com%2Frespond%2FRHV7H655NU)
- **How to bid:** https://tenderline.uk/tenders/customer-survey-research-partner-ocds-h6vhtk-07860e#participate

## Description
Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services.
The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing.
For more information about this opportunity, please visit the eSourcing portal at: 
https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU
To respond to this opportunity, please click here: 
https://www.delta-esourcing.com/respond/RHV7H655NU

## Lots (1)
### Lot 1: Untitled lot
- **Lot id:** `1`
- **Status:** active
- **CPV codes:** 73000000, 73100000, 73110000, 73210000, 79311000, 79311210
- **Delivery regions:** UK
- **Estimated Value:** £1,750,000

- **Contract Period:** 31/03/2027 to 31/03/2030
- **Renewal published:** yes

## Provenance and Official Sources
- **Official Notice:** [Find a Tender Notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F096300-2026)
- **Last Source Update:** 2026-10-12T16:23:31.000Z
- **This document generated:** 2026-10-13T05:23:43.983Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-07860e