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Official procurement procedure

CRM Software Licenses, Support and Maintenance

Software package and information systems
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: University of Plymouth: "CRM Software Licenses, Support and Maintenance". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityUniversity of PlymouthScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: University of Plymouth
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for University of Plymouth. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.8Bids / Report
25% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 66 active published awards; 44 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityUniversity of Plymouth
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published24 Jan 2022, 16:24 GMT
Last source update24 Jan 2022, 16:24 GMT
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
UK
OCIDocds-h6vhtk-030ea2
What is being bought
Procurement of additional licenses for embedded customer relationship management software in use at the University for the period 31 January 2022 to 31 July 2026.
What changed
From the official release history
  1. Status changed to complete
    24 Jan 2022, 16:24 GMT
  2. Official notice release published
    24 Jan 2022, 16:24 GMT
  3. Buyer information updated
    24 Jan 2022, 16:24 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    Procurement of additional licenses for embedded customer relationship management software in use at the University for the period 31 January 2022 to 31 July 2026.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    24 Jan 2022, 16:24 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 20 Jan 2022, 00:00 GMT · £142,560
Commercial outcome and competition
Awards
Salesforce UK Limited
Not published · Not published · active
Contracts
Contract
£142,560 · signed 20 Jan 2022, 00:00 GMT · active
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

University of Plymouth

Contracting authority GB-FTS-4531
View buyer profile

  • University of Plymouth
    buyer

    1128013
    Drake Circus, Plymouth, Devon, UK, PL4 8AA
    procurement@plymouth.ac.uk

  • Salesforce UK Limited
    supplier

    London, UK

  • University of Plymouth
    reviewBody

    Plymouth
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleSoftware currently in use is that of Salesforce UK Ltd who is the owner of the Intellectual Property Rights for this Customer Relationship Management software. This procurement represents an extension for licenses and associate maintenance and support for the Medical and Dental School, to cover the period 31 January 2022 to 31 July 2026. This software can be classified as being both embedded and integrated within the existing IT operations of the University and is covered by Public Contract Regulations 2015 clause 32.