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Official OCDS
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Official procurement procedure

CRM Licenses

Software package and information systems
North West (UKD)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: THE RIVERSIDE GROUP LIMITED: "CRM Licenses". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTHE RIVERSIDE GROUP LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: THE RIVERSIDE GROUP LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for THE RIVERSIDE GROUP LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTHE RIVERSIDE GROUP LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published26 Nov 2021, 09:02 GMT
Last source update26 Nov 2021, 09:02 GMT
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
North West (UKD)
OCIDocds-h6vhtk-02e9be
What is being bought
Licenses to extend arrangement.
What changed
From the official release history
  1. Official notice release published
    26 Nov 2021, 09:02 GMT
  2. Status changed to complete
    8 Oct 2021, 11:23 BST
  3. Official notice release published
    8 Oct 2021, 11:23 BST
  4. Buyer information updated
    8 Oct 2021, 11:23 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    CRM licenses to extend the relationship based upon the amount of resources used to implement this large scale solution. Riverside are to use the platform for a further period before going to the market for a full solution.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    26 Nov 2021, 09:02 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 19 Nov 2021, 00:00 GMT · £3,660,655
Commercial outcome and competition
Awards
Salesforce UK
Not published · Not published · active
Contracts
Contract
£3,660,655 · signed 19 Nov 2021, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

THE RIVERSIDE GROUP LIMITED

Contracting authority GB-FTS-31124
View buyer profile

  • THE RIVERSIDE GROUP LIMITED
    buyer

    2 Estuary Boulevard,Speke, LIVERPOOL, UKD72, L248RF
    barry.chapman@riverside.org.uk
    +44 7980323560

  • Riverside Group
    reviewBody

    Liverpool

  • Salesforce UK
    supplier

    London, UK
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleDue to this supplier not being on any frameworks, and our requirement to further utilise our installation and make best use of the resources employed to bring this solution up to its current level of maturity, we made an award directly with the supplier. The supplier is no longer on any frameworks - including GCloud to enable a direct award. We are not in a position due to the complexity of the solution to go to market yet, however the intention is to go to market for the full solution at the end of this agreement.