Contract for the Provision of Extra Care Services at Ainscough Brook (Preston), Hyndbrook House & Kirk House (Accrington), St Annes Court (Clitheroe), Bannister Brook Extra Care & Greenwood Court (Leyland), Marlborough Court Extra Care (Skelmersdale) & Stanner Lodge (Lytham St Annes)

Extra Care housing provides safe and secure self-contained accommodation for older adults who require varying levels of care and support to enable them to live independently in a home environment. Search for RFQ number 15301273 on the Council iSupplier Sourcing Portal https://www.lancashire.gov.uk/iSupplier/ The Service is the delivery of care and support within an Extra Care housing setting including: • Onsite staff to provide Background Care and Support and Emergency Response Services. This Service benefits all Service Users and is not allocated to any one individual. • Planned Care for Service Users who have chosen to have their assessed care needs met by the on-site provider. The Service is to be provided by on-site waking staff 24 hours a day, including on weekends and bank holidays. See tender documents for more details. The Service is therefore comprised of:- • Background Care and Support and Emergency Response provided as a Block Arrangement; and • Planned Care provided as Spot Package of Commissioned Care as required by Service Users. The stated contract value is for all Lots and is estimated as may fluctuate depending on occupancy and eligible needs of Service Users. The Service will be delivered within a combined sheltered housing and extra care scheme. This means that flats are allocated in 2 ways: • Allocations to general needs/sheltered residents will be through the landlord's waiting list or the local choice-based lettings scheme • Allocations to extra care residents will be through the Extra Care Joint Allocations Panel The Service will only be delivered to Extra Care residents. However, please see Service Specification paragraph 6.3 in the event of an emergency arising involving a general need/sheltered housing tenant. Service Users within the Schemes with eligible care needs may choose to receive their care and support from the onsite Service Provider. Therefore, staff onsite delivering the Background Care and Support and Emergency Response may also deliver any required Planned Care. In order to minimise the cost of the service and the charges paid by Service Users, the Background Care and Support and Emergency Response will be delivered by staff funded through a combination of Block Arrangement for Background Care and Support and Emergency Response and Spot Packages of Planned Care. The Contract has been established in this way as it is assumed that staff will already be on site during the majority of the day delivering the required Planned Care. However, there will be quieter times in the afternoon and during the night. Block Arrangement payments for the Background Care and Support and Emergency Response will be a set amount made to the Service Provider on a 4 week in arrears basis and will comprise of payment in respect of 16 hours within each 24 hour period using the tendered hourly rate. This is being made available to provide staff cover during the hours that Planned Care is not being delivered. It is therefore anticipated that for 8 hours of the day the on-site staff presence will be delivered by staff delivering packages of Planned Care. However, where the level of Spot Packages of Commissioned Care falls below 8 hours per day then the Authority will fund the balance between the hours provided and the 8 hours. Participation in this procurement process is open to any Tenderer meeting the requirements set out in these procurement documents. Providers can tender for all Lots or specific Lots in particular however no provider will be awarded contracts for more than 3 of the 6 Lots.