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active
Official procurement procedure

CITB Call Centre Call Recording Software

Software package and information systems
UK
Published value
£200,000
Submission deadline 2 Apr 2024, 17:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Construction Industry Training Board: "CITB Call Centre Call Recording Software". Published status: active. Published value: £200,000. 1 published lot. Recorded submission deadline: 2 Apr 2024, 17:00 BST. See the official notice for participation instructions.
Contracting AuthorityConstruction Industry Training BoardScope & CategoriesNot publishedSubmission Window
Closed
2 Apr 2024, 17:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£200,000
Bidder Intelligence · Authority Profile: Construction Industry Training Board
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for Construction Industry Training Board. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityConstruction Industry Training Board
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published26 Feb 2024, 14:05 GMT
Last source update26 Feb 2024, 14:05 GMT
Recurring procurementNo
ClassificationSoftware package and information systems
Delivery area
UK
OCIDocds-h6vhtk-043cd7
What is being bought
The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.
What changed
From the official release history
  1. Published value updated to £200,000
    26 Feb 2024, 14:05 GMT
  2. Status changed to active
    26 Feb 2024, 14:05 GMT
  3. Official notice release published
    26 Feb 2024, 14:05 GMT
  4. Submission deadline changed to 2 Apr 2024, 17:00 BST
    26 Feb 2024, 14:05 GMT
  5. Buyer information updated
    26 Feb 2024, 14:05 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published value£200,000
    The Construction Industry Training Board (CITB) have a requirement for call recording technology that can be implemented within their national contact centre and be able to interact with Microsoft Teams. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/M758XZ4XSS
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    26 Feb 2024, 14:05 GMT
  2. Submission deadline
    2 Apr 2024, 17:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Construction Industry Training Board

Contracting authority GB-FTS-24364
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published