---
ocid: "ocds-h6vhtk-02878c"
title: "Children Case Management Solution Framework"
url: "https://tenderline.uk/tenders/children-case-management-solution-framework-ocds-h6vhtk-02878c"
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buyer_name: "Westminster City Council"
buyer_id: "GB-PPON-PJVD-6261-BPPJ"
cpv: ["48000000", "48170000", "64212700", "72200000", "72212700", "72212983", "72227000", "85311300"]
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---

# Children Case Management Solution Framework

Source: [Tenderline](https://tenderline.uk/tenders/children-case-management-solution-framework-ocds-h6vhtk-02878c). UK public procurement intelligence compiled from official UK procurement notices.

> **Tenderline Executive Summary:** Westminster City Council: "Children Case Management Solution Framework". Published status: complete. Framework Ceiling: Value not published. 4 published lots. Recorded submission deadline: 1 Feb 2021, 12:00 GMT. Published submission portal: www.capitalesourcing.com.

## Key Information
- **Status:** COMPLETE (the published submission deadline has passed)
- **Buyer:** [Westminster City Council](https://tenderline.uk/buyers/westminster-city-council-ons-e09000033)
- **Framework Ceiling (notional):** Value not published (currency not published)
- **Submission Deadline:** 1 February 2021 at 12:00 GMT
- **Lots:** 4
- **Procurement Method:** Restricted procedure
- **Main Category:** services
- **Classifications (CPV):** Compliance software package, Development software development services, Health and social work services, Software development services utilities, Software integration consultancy services (+4 more)
- **Delivery Location:** UKI
- **Legal Basis:** CELEX 32014L0024
- **Official Documents:** 2 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/children-case-management-solution-framework-ocds-h6vhtk-02878c#documents))
- **OCID:** `ocds-h6vhtk-02878c`

## Before you bid
Deciding whether to bid? The Tenderline page for this tender carries the competition and buyer analysis this notice does not:

- **Expected competition:** how many bids lots like this attract, from past awards in the same market.
- **Who could compete:** suppliers who have won similar work, and who holds the current contract.
- **Buyer track record:** earlier work for this buyer, its unexpired awards, and how its awards compared with its estimates.
- **Price forecast:** the commercial price range for each lot, with the middle 50% of comparable awards.

- **What it takes to win:** selection and award criteria, lot by lot.
- **Contract history:** what this tender replaces, and every notice in the procedure.

[Open the competition and buyer analysis](https://tenderline.uk/tenders/children-case-management-solution-framework-ocds-h6vhtk-02878c#tl-md)

## Submission
- **Submission Platform:** [capitalesourcing.com](/out?url=http%3A%2F%2Fwww.capitalesourcing.com)
- **How to bid:** https://tenderline.uk/tenders/children-case-management-solution-framework-ocds-h6vhtk-02878c#participate

## Description
This framework will allow Children's Social Care to procure the Case management as and when needed. At the heart of this implementation is a fundamental outcome: putting children and families at the heart of the design and supporting them in the most effective way. This is a revolution in case management, moving it from being an administrative tool to taking the role of an enabler of best practice within social work delivery.
Bi-borough Children's Services are also keen to collaborate and jointly design a new approach to case management this exercise will enable potential suppliers to co create the end solution with Bi borough and develop a unique and innovative product for the benefit of the market as whole.

## Lots (4)
### Lot 1: Lot 1:  Core CMS Software Solution
- **Lot id:** `1`
- **Status:** complete
- **CPV codes:** 48000000
- **Delivery regions:** UKI

- **Description:** The following Service areas are intended to be covered: 
CareLeavers
Case Notes and Events
MASH
Missing Children
Early Help
Emergency Duty Team
Family Collaboration Functionality (see Lot 4)
Referrals
CIN - CP
Fostering & Adoption
Finance
LAC
Short B...

- **Renewal published:** yes

### Lot 2: Mobile working
- **Lot id:** `2`
- **Status:** active
- **CPV codes:** 64212700, 72200000, 72212983, 85311300
- **Delivery regions:** UKI

- **Description:** Our ambitions for this Lot are:
• Making as much of the functionality in Lot 1 available to practitioners on the move, this could be through app based technology or equally mobile connectivity back to the core case management system. 
• We would look...

- **Renewal published:** yes

### Lot 3: Lot 3:  Third Party Collaboration Solution
- **Lot id:** `3`
- **Status:** complete
- **CPV codes:** 72212700, 72227000
- **Delivery regions:** UKI

- **Description:** Our ambitions for this Lot are:
Enabling 2-way collaboration with 3rd parties.

- **Renewal published:** yes

### Lot 4: Lot 4:  Family Collaboration Solution
- **Lot id:** `4`
- **Status:** complete
- **CPV codes:** 48000000, 48170000
- **Delivery regions:** UKI

- **Description:** Our ambitions for this Lot are:
• Use the best of technology to collaborate directly with families and enable this collaboration to support our provision of care. This should also enable a family story style view of records.
• The solution should bui...

- **Renewal published:** yes

## Awards & Winning Suppliers (3)
- **Award:** Core CMS Software Solution (active)
  - Award id: `027137-2022-1`
  - Supplier(s): **Access UK Ltd**
  - Supplier identifiers: `GB-FTS-183870`
  - Value: £1,556,589 † (exc. VAT)

- **Award:** Third Party Collaboration Solution (active)
  - Award id: `027137-2022-2`
  - Supplier(s): **Access UK Ltd**
  - Supplier identifiers: `GB-FTS-183870`
  - Value: £325,288 † (exc. VAT)

- **Award:** Family Collaboration (active)
  - Award id: `027137-2022-3`
  - Supplier(s): **Meganexus Limited**
  - Supplier identifiers: `GB-FTS-101874`
  - Value: £445,500 † (exc. VAT)

> † value taken from the contract record; the award notice published none.

## Contracts (3)
- **Contract:** Family Collaboration (active)
  - Signed Value: £445,500
  - Signed Date: 10/08/2022

- **Contract:** Core CMS Software Solution (active)
  - Signed Value: £1,556,589
  - Signed Date: 10/05/2022

- **Contract:** Third Party Collaboration Solution (active)
  - Signed Value: £325,288
  - Signed Date: 10/05/2022

## Provenance and Official Sources
- **Official Notice:** [Find a Tender notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F027137-2022)
- **Last Source Update:** 2022-09-28T09:40:06.000Z
- **This document generated:** 2026-10-24T08:41:27.085Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-02878c