Find a TenderAwarded
Published 15 Jan 2024, 08:37 GMT

Official UK procurement notice

Bill Printing · UK public procurement notice

Official notice

Authority: NORTHUMBRIAN WATER LIMITED (Public body)·Consortium: 2 public authorities

ServicesNegotiated procedure with prior call for competition
Budget not disclosedValue not published
Submissions closed 30 Jan 2024awarded 30 Oct 2024
Contract term 5 yrsends 30 Nov 2029 · starts 1 Dec 2024

What is being bought

Published requirement description

NWL have awarded a contract for the provision of bill printing. The items that are to be provided include:

  1. Printing of our customer bills and letters, including:
  • Laser printing of bills and letters.
  • Mailsorting our bill and letter files, including adding a Mailmark barcode on the documents.
  • Enclosing ready for collection by downstream service provider to meet mailsort requirements.
  • Provide or process controls tracking data from receipt of files to the despatch of mail.
  • Procurement / provision of stationery including paper, envelopes and occasionally leaflets.
  • Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached.
  • Processing of returned mail, including providing a weekly file detailing mail returned.
  1. PayPoint payment card production, including:
  • Provision or sourcing of plastic payment cards, and paper for customer letters
  • Encoding of magnetic strip
  • Card attached to customer letter and mailed. Currently mailed using existing envelope

stock from our main print files detailed above.

  1. Hybrid Mail solution
  • Providing a print solution for our colleagues working both in the office and at home

CPV: Printing services

The lotProcurement structure

single lot · no lot value published
Lot #1The initial contract will be for a period of five yearsAwarded 5 yrs

The initial contract will be for a period of five years. The supplier must be able to manage the printing and fulfilment of 12 to 25,000 items on a daily basis. In addition to daily files they should be able to manage the peak of annual billing. This will require a phased mailing over a four week period during February and March where approximately

550,000 bills will be produced . This is in addition to our daily file volumes.

Approximate annual volumes

  • Daily bills 1.5m, Usually 2-4 sheets. Typically 4 sheets April to September when additional onserts are used and 2 sheets October to March.
  • Daily Letters 2.4m, 1 to 3 page documents
  • Annual bills 0.55m, Typically 4 sheet bills including selective onserts, a small number may have up to two additional onserts.
  • Outer envelopes 4.5m 162mm x 235mm
  • Return envelopes, 1.1m 102mm x 216mm

All bills and letters are printed on continuous plain white paper. In the 12 months up to end of November 2023 our continuous paper usage has totalled 10.255 million A4 sheets

Payment Cards - Approximately 30,000 cards are issued per year. Volumes are on average 115 per day

Hybrid Mail - Over the last 12 months our monthly volumes have been between around 4,000 and 11,000.

Contract period: 1 Dec 2024 – 30 Nov 2029 (5 yrs)
Extensions: The initial contract term will run from 01/12/2024 for three years to 30/11/2027. The option will be available to extend the Contract from a further two years to 30/11/2029. The total maximum duration of the Contract being five years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation2
  • Suitability

    The following requirements are mandatory for inclusion on the tender:

    -APACS Registered.

    -Already producing transactional mail at similar volumes and have the ability to provide a reference in the Prequalification questionnaire

    -Ability to work with a downstream access provider.

    -Ability to undertake Mailsort.

    -Ability to hold mail securely on our behalf

    -Offer a continuous white paper solution

    -To have a Disaster recovery and peak capacity provision

    -Provision of Payment Cards

    -Offer a Hybrid Mailing solution

  • Technical & professional ability

    The following requirements are mandatory for inclusion on the tender:

    Ability to deal with AFP files

    Ability to identify flags in the AFP files to allow selective inserting

    A secure FTP link

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Jan 2024, 08:37 GMT
Last source update
1 Nov 2024, 07:53 GMT
Authority reference
NW2651
FTS notice number
2024/S 000-035405
Classification (CPV)
Printing services
Delivery area
North East (UKC)East of England (UKH14)
Official registry OCID
ocds-h6vhtk-042cf8 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called 'Ariba'. Expressions of interest from this notice must be sent to the e-mail address [email protected] before the deadline date of the 30 January 2024 at 16:00hrs. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is the 5th Feburary 2024 at 12noon. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number There are a number of mandatory requirements set out in this notice (section III Conditions for participation) for inclusion in this tender process, please ensure you can meet these requirements before you express your interest

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
30 Jan 2024, 16:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Deposits and guarantees

If the Dun and Bradstreet credit rating returns a rating of 'above average risk' or 'high risk', the contracting entity

will request further financial information for review and a parent company guarantee may be required.

Detailed submission instructions & authority contactsFrom official release

Timeline

30 Jan 2024 → 1 Dec 2024 · 4 dates
  1. Submission deadline
    30 Jan 2024, 16:00 GMT
  2. Notice published
    1 Nov 2024, 07:53 GMT
  3. Bids must remain valid until
    30 Nov 2024, 23:59 GMT
  4. Contract starts
    1 Dec 2024

Notice history

2 events · 2 releases on Find a Tender · since 1 Nov 2024
  1. Status changed to complete
    1 Nov 2024, 07:53 GMT
  2. Buyer details updated
    1 Nov 2024, 07:53 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Contracts signed 1latest 30 Oct 2024

1 further award records carry no date or value.

Contracts

  • Contract 035405-2024-1 · supplier not published

    Signed
    30 Oct 2024
    Value
    —
    Period
    … – 30 Nov 2029
    Status
    active

Contracting authority & participating public bodies

2 public bodies on the notice

NORTHUMBRIAN WATER GROUP LIMITED

Contracting authorityPublic bodyWater GB-COH: 02366703 Northumbria House, DURHAM, North East, DH15FJContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Northumbrian Water LtdReview body Durham
  • TBCReview body TBC

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria