Assistive Technological Solution

{
  "id": "019020-2022",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2022-07-12T11:35:02+01:00",
  "ocid": "ocds-h6vhtk-0350f5",
  "buyer": {
    "id": "GB-FTS-21347",
    "name": "Hartlepool Borough Council"
  },
  "tender": {
    "id": "DN616974",
    "title": "Assistive Technological Solution",
    "amendments": [
      {
        "id": "1",
        "unstructuredChanges": [
          {
            "where": {
              "section": "IV.2.7"
            },
            "newValue": {
              "date": "2022-08-26T14:00:00+01:00"
            },
            "oldValue": {
              "date": "2022-07-29T14:00:00+01:00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care.\nThe service must\n\tprovide an immediate personal response service - 24hours a day, 7 days a week including bank holidays\n\tbe accredited with the Telecare Service Association (TSA) and respond to all calls in adherence with guidelines set by the TSA.\n\ttriage referrals which require a visit from HBC Direct Care & Support\n\tensure timely installation of reliable equipment following receipt of referral\n\tprovide prompt diagnosis of faulty equipment and either replace or repair within 24 hours.\n\tensure the system, and all ancillary equipment such as pendants and sensors are tested initially on installation and again at review\n\tmonitor utilisation\n\tidentify trends for service development and be responsive to changing landscape in technological solutions\n\tidentify solutions for individual recipients\n\tcomplete full migration within 12 months of commencement of the contract\nThe initial contract term is 6 years with options to extend for a further 4 years subject to satisfactory performance and continued demand for the service.\nThe full requirements associated with the provision of the service will be given within the tender documents.",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-21347",
      "name": "Hartlepool Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC11",
        "locality": "Hartlepool",
        "postalCode": "TS24 8AY",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, Victoria Road"
      },
      "details": {
        "url": "http://www.hartlepool.gov.uk",
        "buyerProfile": "http://www.hartlepool.gov.uk"
      },
      "identifier": {
        "legalName": "Hartlepool Borough Council"
      },
      "contactPoint": {
        "name": "Mrs Karen Cooper",
        "email": "karen.cooper@hartlepool.gov.uk",
        "telephone": "+44 1429523009"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}