---
name: "Freshworks Inc"
supplier_id: "GB-FTS-180788"
organisation_scale: "large"
total_awards: 7
total_spend_gbp: 1016704
median_contract_gbp: 172800
lots_bid: 1
lots_won: 0
win_rate_pct: null
median_discount_pct: null
url: "https://tenderline.uk/suppliers/freshworks-inc-GB-FTS-180788"
generated: "2026-10-08T02:19:29.644Z"
machine_api: "https://tenderline.uk/api/public/suppliers/GB-FTS-180788/markdown"
---

# Freshworks Inc · UK Public Sector Contract Record

Source: [Tenderline](https://tenderline.uk/suppliers/freshworks-inc-GB-FTS-180788) — Official UK public procurement supplier dossier compiled from Find a Tender notices.

> **Tenderline Supplier Summary:** Freshworks Inc is a Large organisation public sector supplier in the UK. Tracked in Tenderline with 7 published contract awards across official contracting authorities.

## Key Information
- **Supplier Name:** Freshworks Inc
- **Organisation Scale:** Large organisation
- **Company Registration (CRN):** `GB-FTS-180788` (Find a Tender organisation id)
- **Total Published Awards:** 7
- **Primary Sector:** [IT services: consulting, software development, Internet and support](https://tenderline.uk/sectors/it-services-software-72000000)


- **Tenderline Record:** https://tenderline.uk/suppliers/freshworks-inc-GB-FTS-180788

## Bidding & Win Rate Record
- **Lots Won:** 0 won, 0 lost, 0 pending
- **Total Bid Activity:** 1 lots bid across 1 procurement procedures
- **Framework & DPS Appointments:** 1 panel appointments across 1 vehicle lots
- **Buyer Relationships:** Bid with 1 distinct contracting authorities

## Market Volume & Benchmarks
- **Total Published Contract Spend:** £1.0m
- **Median Contract Value:** £173k

## Delivery Geography
- **Active Delivery Regions:** Nationwide (UK), [Yorkshire and the Humber](https://tenderline.uk/regions/yorkshire-and-the-humber), [North East England](https://tenderline.uk/regions/north-east), [North West England](https://tenderline.uk/regions/north-west)

## Top Public Sector Clients
1. **[Trafford MBC](https://tenderline.uk/buyers/trafford-mbc-GB-FTS-100358):** 1 procedures
2. **[Royal Borough of Kensington and Chelsea](https://tenderline.uk/buyers/royal-borough-of-kensington-and-chelsea-nhs-707):** 1 procedures
3. **[Government Commercial Agency](https://tenderline.uk/buyers/government-commercial-agency-GB-PPON-PBZB-4962-TVLR):** 1 procedures
4. **[NHS North East London Integrated Care Board](https://tenderline.uk/buyers/nhs-north-east-london-integrated-care-board-nhs-qmf):** 1 procedures
5. **[West Midlands Combined Authority](https://tenderline.uk/buyers/west-midlands-combined-authority-ons-e47000007):** 1 procedures

## Largest Contract Awards Won
Top public sector contracts awarded to this supplier:
1. **[West Midlands Combined Authority](https://tenderline.uk/buyers/west-midlands-combined-authority-ons-e47000007):** £370k · [Employee Engagement Suite](https://tenderline.uk/tenders/employee-engagement-suite-ocds-h6vhtk-068bca)
2. **[Royal Borough of Kensington and Chelsea](https://tenderline.uk/buyers/royal-borough-of-kensington-and-chelsea-nhs-707):** £340k · [Contract Award for Freshworks ITSM Software](https://tenderline.uk/tenders/contract-award-for-freshworks-itsm-software-ocds-h6vhtk-060ee6)
3. **[Trafford MBC](https://tenderline.uk/buyers/trafford-mbc-GB-FTS-100358):** £173k · [IT Service Management - Freshservice](https://tenderline.uk/tenders/it-service-management-freshservice-ocds-h6vhtk-042311)
4. **[Beyond Housing Limited](https://tenderline.uk/buyers/beyond-housing-limited-rsh-lh4401):** £87k · [BH-2026-FW-059](https://tenderline.uk/tenders/enterprise-agents-freshservice-ocds-h6vhtk-065e61)
5. **[NHS North East London Integrated Care Board](https://tenderline.uk/buyers/nhs-north-east-london-integrated-care-board-nhs-qmf):** £48k · [ITSM Helpdesk Software (Freshservice)](https://tenderline.uk/tenders/itsm-helpdesk-software-freshservice-ocds-h6vhtk-04b72b)

## Contract Expiries & Upcoming Recompetes
- **Active Contracts Ending in 18 Months:** 0

## Competitive Supplier Intelligence
> **Full Win-Loss & Award Analysis:** Complete historical contract timelines, pricing movement benchmarks, buyer relationship networks, and competitor analysis are available on Tenderline:
> [View complete Freshworks Inc public contract history on Tenderline](https://tenderline.uk/suppliers/freshworks-inc-GB-FTS-180788#contract-history)

## Provenance and Open Data
- **Data Source:** Official award notices published under the Open Government Licence v3.0 on Find a Tender Service.
- **Canonical Profile:** https://tenderline.uk/suppliers/freshworks-inc-GB-FTS-180788
- **Full Catalogue Machine Access:** https://tenderline.uk/llms.txt